Avanti Kitchens, Bedrooms and Bathrooms Reviews 

113
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

More affordable than we imagined it would be, vast range of products, colour, design etc, all made to measure locally to us. Visited by Sales who took measurements, made a plan and costed work, le... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to thank the team at Avanti who recently installed our kitchen. This is a highly professional outfit. The quality of the kitchen was excellent. Our expert fitter (Darren Millsop) coordi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had to have some work done to our Avanti kitchen and everything went smoothly from start to finish. Very helpful staff from showroom to office, and very good quality products. The work was delayed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just received some 5 star customer service from Avanti. They made an urgent repair to an out of warranty kitchen within a day of calling for a very reasonable call out fee. Amazing! Thank you

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The very best in fitted kitchens, bedrooms and bathroom designs. Book your free, no obligation design consultation today!


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4,8

Uitstekend

TrustScore 5 uit 5

113 reviews

5 sterren
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4,8

Alle reviews

(113)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Totally satisfied

Had new kitchen designed by Danny from Avanti made to fit exactly into our available space, skip and units delivery all went to plan, and fitters Dave and Ian, who removed existing tiles and kitchen units, replastered and fitted new kitchen couldn't have been more helpful and obliging. Totally trouble free experience, just what we wanted. Thanks

5 september 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Hi Joy. Thank you for your kind words of appreciation. I will pass your comments onto Danny and the rest of the team

Beoordeeld met 1 van de 5 sterren

Still waiting for job to be finished - its like they have taken our money and now cant be bothered

We had a kitchen installed very pleased with that part, but now 4 weeks later i still have not had my kitchen finished (tiling). No reply to emails , its just like we have paid them now and they are not interested.

10 oktober 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Hi Dale. We would like to bring this situation to a more satisfactory conclusion but we are struggling to locate your account on our system just from your name, could you possibly email your contact details to: jonathan@avantikb.co.uk

Beoordeeld met 2 van de 5 sterren

We were recommended to Avanti, but....

We were recommended to Avanti. The start of the process was brilliant. Simon, the designer, was great. There was a delay in starting the work, which was not a problem. We were told it would take a week to finish, it took over 2 weeks, due to them ordering the wrong item. This also was not a major problem, but we were left not knowing what was going on or who would be turning up. After contacting them, we were told all would be finished on a certain day. No one turned up! They offer a tiling service - I don't know why! They do not tell you that you need to organise this and you have to become the project manager for that! We are still waiting on a tiler and awaiting a reply again from our project manager as to what is going on. The customer service we have received has been dreadful. Such a shame as the start of the process started off so well, and we are now left in the lurch with a kitchen that is not finished.

26 september 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Hi Sally. So sorry to her this has happened. I am looking into your situation and someone will contact you shortly. If you don’t hear anything from us by the end of tomorrow or if I can be of further assistance, please don’t hesitate to contact me direct at: jonathan@avantikb.co.uk

Beoordeeld met 5 van de 5 sterren

We have recently extended our kitchen…

We have recently extended our kitchen and we chose Avanti kitchens and bedrooms to design and supply us. I fitted the kitchen myself as I am a Carpenter.
Must say that Simon Lawrence the Designer did a great job and came up with some brilliant ideas and advice then the final measure by Surveyor Alan Crawford was very cleverly fine tuned, the kitchen turned up on the given date on time with everything delivered all but 2 items which did not delay fitting and they were delivered 2 days later. I can not recommend Avanti enough and Simon and Alan have done a fantastic job between them absolute professionals in there jobs. Many thanks to all at Avanti.
Paul and Jill Underhill Cookley near Kidderminster

2 september 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Hi Paul and Jill. Thank you for your kind words of appreciation. I have passed your comments onto Simon and Alan

Beoordeeld met 5 van de 5 sterren

Second kitchen from Avanti

Just had my second kitchen from Avanti. My first was 25 years old and while still structurally sound it needed updating.
I have to say I have absolutely no complaints. The customer service from beginning to end was exceptional. Any niggles were sorted immediately.
The kitchen is beautiful and I could not be happier. So glad I came back would highly recommend.

20 september 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you Dennise for your kind words, we have so many happy customers and it's always heartening when people take time to leave us a positive review on Trustpilot

Beoordeeld met 5 van de 5 sterren

Wonderful new kitchen.

We have recently had a complete kitchen replacement by Avanti. Only a small kitchen but that doesn't make it any less stressful! As an habitual "do it yourselfer" with very strict standards I admit to dreading the whole process! However, from the very start with Simon the designer, through numerous changes of mind and modifications to our design, through Alan the final surveyor, to the day the fitters came, we were treated with the utmost patience and courtesy. I need not have concerned myself because Darren the fitter and then Glen the tiler had work standards that were even stricter than my own.
The result is a new kitchen that, in truth, surpasses our own hopes and expectations.
Thank you Avanti.

15 augustus 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you Francis, we really appreciate your kind words of appreciation.

Beoordeeld met 5 van de 5 sterren

A Super New Kitchen

My wife and I have recently used this Company for a Kitchen refurbishment. From Design through to completion their service has been excellent. The fitter was a superb workman who had a keen eye for detail and made some minor adjustments to deal with our physical capabilities. A couple of minor problems were dealt with quickly and efficiently. Overall we are extremely pleased with the finished result and have no hesitation in recommending the Company.

9 augustus 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you Graham for your kind words of appreciation. This means a lot to us all at Avanti as our reputation is what we have built a successful business on over the past 40 years.

Beoordeeld met 4 van de 5 sterren

Improved rating after intervention from company

Excellent before sale experience and fitter was alright apart from sink drain leakage twice. Shower On the other hand is not central so you really have to be sticking at the door and turning to get washed. This should not happen and water pump is not working as used to with previous shower. So really shower less functional than before. After sale was poor and no real effort to rectify or check work done. Really disappointed and I would not be recommending Avanti to others or use them because of poor after service care.

13/12/2022. After this review I have been contacted from sales manager who addressed the issue raised above and shower was replaced which sorted out water pump pressure and function. Since this intervention I think it’s just fair to add this review. Thanks to Jonathan and Luke at Avanti. Although it took a few months but it’s sorted now.

8 augustus 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you for your kind words and updated review. I am so please that your issue was resolved satisfactorily.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from the start of the design to the fitting of my wardrobes, would highly recommend. The fitters Roger and Gary arrived at the time arranged and work tirelessly to complete the job. Thank you.

5 augustus 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you for your kind words, we really appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Better than competitors

Danny was great to work with. He designed something completely unique and modern - something we didnt even think of. Customer support was excellent, we installed it ourselves which was pretty straight forward when you know what you're doing. Quality cabinets and door fronts, draws are exceptional. Only slight flaw is the older style door hinges they supplied. Everything else is great, highly reccomend Danny. Oh, I would say that delivery using only 1 man to deliver a complete kitchen is below standard, morally and logistically as a result he had to rush meaning some cabinets had faint white scratches on luckily we manage to hide them. However fantastic kitchen, customer support and design. Price was by far the best over competitors even howdens!!

3 augustus 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you for your honest review. It’s really refreshing to get positive and constructive feedback from satisfied customers. I will pass your sentiments onto the team.

Beoordeeld met 1 van de 5 sterren

Got upside down door replaced,no…from Peter McGough

Got upside down door replaced,no mention of gaps in skirting or dent in floor.having read other Avanti reviews it depends on luck whether you get good service or not. Being accused of authorising the skirting too be cut short of units should warn customers not too pay full price until satisfied with the job.thanks for replacing door,

26 juli 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Dear Peter, in response to your Trust Pilot post and after investigating your complaint, we are sorry to hear that you are still not satisfied with your experience. Your situation needed a resolution and we took it upon ourselves to offer you whatever was required to turn your new furniture into the bedroom you were expecting. I immediately spoke to your wife to offer our full support. Your wife was very kind and reasonable about everything and we arranged to rectify anything that was not as it should be. Within a couple of working day we had new doors manufactured and fitted for you, we asked the fitter whilst he was in your home to carry out any other remedial work required and contact us if anything else needed attention. I spoke to Mrs McGough the next day who was very appreciative and felt that the situation had been resolve, at that point I did ask if there was anything else I could do for you both. The very same day you returned to Trust Pilot and left a second 1* review. I have since tried to contact you via telephone and email in an attempt to talk to you about providing further assistance to resolve this situation, so far you haven’t got back to me. Peter, the offer to find a satisfactory resolution to this situation is still available for you if you would kindly contact me at jonathan@avantikb.co.uk or via telephone if you prefer.

Beoordeeld met 1 van de 5 sterren

Big talk zero follow up - quote

Big talk zero follow up I never even got a proper quote from them! Disgusted by this so called reputable company.

I’m so disappointed by this company their rep Carl came out to look at the work I wanted done (bathroom & kitchen), gave all the talk about what was possible, how they’d work, next steps etc. Sent their builder round to quote for the building side of the works, then I go to the showroom where he does the design quote for the kitchen only, I pick out my doors & counters etc, he does a computer design - I never got a copy of - and tells me he’ll be in touch to set up the bathroom quote - never heard from him again!!! I called and text only to be ignored. Absolutely shocking customer service- the irony is in the conversation we had where he told me he doesn’t stand for bad customer service and how wrong it it is!!! Joke.
The only decent person in the whole process was Steve their builder who came back to me with the building part of the costs as promised, and he doesn’t even work directly for Avanti, enough said!

24 juni 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Hi Nikki. I am very disturbed to discover that there has been a breakdown in communication between yourself and one of our designers. I have been investigating the situation and have subsequently been trying to contact you to apologise in person. If you could possibly return my call I would appreciate an opportunity to put things right with you.

Beoordeeld met 5 van de 5 sterren

What can I say apart from fantastic

What can I say apart from fantastic, beautiful showroom, the sales team are helpful and answered every question and gave fantastic
advice , excellent quote a very professional
Company so 5 stars ⭐️ from me

22 juni 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

We are so pleased to hear you are happy with the service you received from Avanti

Beoordeeld met 5 van de 5 sterren

Best kitchens

I cannot praise Avanti enough, Danny our designer was first class, fantastic ideas to make our kitchen really work for us, at old Swinford store we saw our kitchen come to life, Danny is so creative and really knows how to get the most from a small space ( he even remembered my Birthday) we changed our mind about having the dishwasher fitted , Danny made that happen without any issue at all, my husband asked for a quote on Granite worktops , amazed by the price and these are awesome , Danny matched up stands and splash backs , whole kitchen looks brilliant
We had our site survey, this was great reassuring us that the electrics were all good, we had Paul as our fitter, he was perfect, made sure we were happy every step of the way, even after the job was done,
There were usual hiccups, dishwasher was no longer available , we now a better one at no extra cost to us, again sorted by Danny
All the work was carried professionally, without fuss, and we now have a perfect kitchen
Price was also on par with the level of work and quality of the finish, no complaints
My dogs also enjoyed the experience, lots of fuss from Paul

2 juni 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

Thank you for your kind words of appreciation. Danny really is a talented and caring designer with an aptitude for detail. I will pass on your generous comments to all departments involved with your project.

Beoordeeld met 4 van de 5 sterren

You get what you pay for!

Just had a lovely new kitchen from Avanti. I am sure I could have paid a bit less elsewhere but the installation went very smoothly. The fitter (Steve) was excellent and co-ordinated all the other contractors efficiently. The salesman came up with several fresh ideas and having a surveyor to check before build eliminated any potential issues beforehand. The quality of the workmanship was excellent and the lady (Angela) at the Merry Hill showroom was very helpful getting samples ahead of time to enable me to paint match! The whole process was pain-free and definitely an example of "getting what you pay for"

29 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Got my kitchen done a month ago and…

Got my kitchen done a month ago and still waiting on a door that wasn’t ordered to be fitted. Several items I asked for were not actioned like microwave on the wall. Left all the rubbish outside the house even though said several times I wanted it collected as don’t drive. Never provided splashback at the cooker or sink and assumed I would be doing this myself? I haven’t bought a kitchen before so assumed this was part of the price. The price in general doesn’t show how much everything costs just a total price. My kitchen is very small and for the £5k paid I would have expected the items not done to be done with that price. The only item I expected not to be done was the floor and this was all I was advised. I never once saw the drawings after original consultation and the fitter didn’t have these either so it went down as my word against what fitter was advised. Would not recommend and wished I had looked at other reviews more in depth before buying this. This is the Wishaw based one that I went through.

27 april 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

You have the wrong Avanti, you require Avanti Scotland. It’s a different business

Beoordeeld met 5 van de 5 sterren

Great job by efficient and friendly team.

Great design by Danny, who came up with good ideas, to make the most of our small kitchen. Followed up by surveyors visit, which other companies don't always offer, who picked up on everything they needed to know for the fitter, pipes, meters etc. Fitter did a fantastic job, but I do have to say it was disappointing when we found that some off cuts etc, had been swept under the floor boards. Having said that, we were very very pleased. We just left him a key and he got on with it. All trades arrived as arranged, all very polite, helpful and efficient, and it was completed within 5 days. Quality very good. We did have an issue with costings when we changed the plan a bit, this was a bit of a headache, but it was eventually sorted out. I think we probably paid more than some companies would have charged, but from the horror stories I have heard, glad we chose Avanti as there was no stress, nothing missing, nothing wrong. The only thing I think could be a help is having units and fittings individually priced on the quote. Thanks to the team for a good job.

27 april 2022
Review zonder uitnodiging
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

We are very pleased that you are happy with your new Avanti kitchen and thank you for your kind words about Danny.

Beoordeeld met 5 van de 5 sterren

Recommend without hesitation

From the design stage with Dave Chambers (Streetly branch) to delivery and customer service (Chris and Richard), we can’t recommend Avanti highly enough.
With quality units, fixtures and fittings - exactly what we imagined with some bespoke touches - and absolute, second to none customer service throughout our kitchen project.
Thank you to all involved …. We recommend you without hesitation.

25 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Danny!

Avanti and in particular Danny, have been fantastic. Danny guided us closely through the design and put forth great recommendations, which now installed are truly wonderful.

All subcontractors were very friendly and professional. Standard of installation is exceptional.

Overall, very pleased with our new kitchen and would commend Danny for his excellent design skills.

19 april 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

We are so pleased that like so many Avanti customers you are delighted with your new Avanti kitchen and thank you for your kind words about Danny.

Beoordeeld met 5 van de 5 sterren

Thank you Avanti and Gary

Thank you Avanti and Gary for my lovely wardrobes. Very happy with the design and fit. Completely transformed my bedroom.

11 april 2022
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Antwoord van Avanti Kitchens, Bedrooms and Bathrooms

We are delighted that you are pleased with your new Avanti kitchen and thank you for your kind words about our staff. I will feed this back to all involved.

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