Avax rent a car Reviews 

229
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Location: 10/10 Just cross the road from the airport, and you're at the car rental office. Couldn't be more convenient! Cars: 10/10 I was lucky enough to receive an upgrade to a brand-new 2... Toon meer

Beoordeeld met 5 van de 5 sterren

Renting with AVAX I recommend! it was really easy; the information is accurate since the beggining. All the information in their web is what you'll get. We took the car in Croatia Downtown and droppe... Toon meer

Beoordeeld met 4 van de 5 sterren

The car was quite new and ran well! The agent was helpful, professional and courteous. The cost was considerable, however. Avax seems to be as good as Hertz and the the other better known car rental... Toon meer

Beoordeeld met 4 van de 5 sterren

Highly recommended. We had booked a large van for a group trip with luggage across Croatia, but a few days beforehand, they called to let us know the requested vehicle had broken down—something c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

Avax rent a car is a Croatian car rental company with offices in Split, Dubrovnik, Zagreb, Zadar, Omiš and on Korčula Island, including pickup at Split, Dubrovnik, Zagreb and Zadar airports. We serve travellers from across Europe and beyond who want to explore the Dalmatian coast, the islands and the national parks on their own schedule. What you can expect from us: Clear pricing. The price you see when you book is the price you pay. Every rental includes unlimited mileage, basic CDW insurance and theft protection, and no hidden fees are added at pickup. A deposit that fits you. Choose our Start, Medium or Premium insurance package. With Premium, our most popular option, no deposit is required at all. Cross-border travel to Montenegro and Bosnia and Herzegovina is included free. Airport pickup that actually works. At Dubrovnik Airport our office is a 150 m walk from the arrivals gate, across the main road. At Split Airport an Avax representative meets you at the terminal and drives you to our office, about one minute away. At Zadar Airport we hand over the car inside the terminal. Free cancellation. Cancel any time before your scheduled pickup for a full refund. Support when you need it. 24/7 roadside assistance is available throughout your rental, and our team answers on +385 95 823 5060 or bookings@avaxrent.com. Our website is available in 21 languages so you can book with confidence in your own language. Browse our fleet, from compact city cars to family SUVs and vans, and reserve online in minutes. We read every review here. Tell us what went well and what we can do better.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,4

Alle reviews

(229)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Alt spillede

Alt spillede. Bilen blev leveret et alternativt sted til tiden og det samme med afleveringen.

God bil fornuftig pris.

31 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Avax Rent a Car

No problems or delays at Pick up or Drop off, efficient helpful staff, I would highly recommend this company.

14 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am always a little worried when hiring a car

I am always a little worried when booking hire cars.. you never know what you will be getting when you pick up the car. But this time - it was fantastic! I booked everything online, sent communication emails prior to my arrival in Split to make sure everything I ordered was well - booked. I always receive quick replies... which was reassuring. The pick up was easy, they requested the normal papers and I was handed A BRAND NEW CAR :-) only 730km at the clock with all amenities and gadgets on board. I only booked a normal car so really wasn't expecting much :-) Dropping the car off took literally 5mns. No issue at all. Definitely recommends using Avax Rent a Car in Split!!

19 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and good price

Friendly service, helpful local tips and good price. The only company that would let me pick up the car in one town and drop off in another.

14 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sibenik car rental : Excellent in every way

I rented a car for 5 days at Avaxrentacar in Sibenik. Great service, friendly and efficient. New car and well maintained. Very interesting price. Everything was perfect. Great stay in Croatia, really beautiful country. Thanks Avaxrent a car

1 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Saad zadar aeroport

Correct service nothing wrong, new car, friendly staff thanks to Andro, 4G did not catch at the start so he kindly guide us to our place of residence at midnight, always reachable in whatsapp, I highly recommend this agency far from similar to that known companies who tries to do everything to snatch insurance ...
Saad zadar aeroport

11 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Everything was perfect since the moment of the reservation. I would highly recommend Avax.
They are more flexible and are great at communication both before and whilst there. Unlike the major hire firms ripping you off on excess insurance, we paid a modest price for their comprehensive. Extra driver at no cost and green card free. Received a brand new car.
Hired the car in Dubrovnik. Arranged a time to pick up the car from Hrvoje Totić. He was extremely helpful and gave us tips on the best way to get to our next destination. He also arranged and gave us the name and contact details of his colleague in Split where we were dropping the car off. As we were flying early on the departure day we decided to check where to drop off the car two days earlier as we had heard that it is quite tricky to find their off airport office. They had already said that we could drop off in the terminal and they would meet us. They came out especially to show us where to go and sent direction and pictures of their entrance. The young lady was very friendly as was all their staff.
On the day of departure, we arrived at the office as arranged and they ran us to the departure lounge. Such a good experience wish they had offices in other European countries. Also far cheaper than the major companies.
Thanks Avax from Tom & Jackie
Booking ID: 28022018072211451456

9 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Everything was perfect since the moment of the reservation. I would highly reccomend Avax Rent a Car.

14 april 2018
Review zonder uitnodiging
Logo Avax rent a car

Antwoord van Avax rent a car

Thanks Maria on using our service an having time to leave a review, it mean lot for us.
Kind regards

Beoordeeld met 5 van de 5 sterren

Avax car rent service was great

Avax car rent service was great. I would recommend this company to anyone. It wasn't like with those big companies with drastic rules. They are more flexible and with great communication. Thanks for Avax team in Split!

2 oktober 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Compañía nefasta

Compañía nefasta. Cuando llegamos al aeropuerto de Zagreb no tenían oficina cosa que no especificaba cuando haces la reserva y la persona tardó hora y media en venir a recogernos al aeropuerto. Al devolver el coche no había nadie en la oficina, tuvimos que dejar las llaves en un buzón e ir caminando hasta el aeropuerto cuando encima ellos cobran un recargo por aeropuerto. Son unos impresentables. Yo no recomiendo a nadie que alquile con esta compañía

26 september 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good, but room for improvement

We had a generally good first experience with Avax in Korcula - mainly thanks to Pedro, who was five-star terrific and a pleasure to deal with. On the negative side, we were given a car that had recently been involved in a collision, with right-rear bodywork damage - and a car that had no spare tire. When we checked back with Pedro a few days later, he still had no spare tire to give to us. If Avax wants to be a five start rental company, it needs to sort out these kind of issues. They were not Pedro's fault, and they did not end up affecting us at all, but they were negatives.

22 september 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Son unos estafadores

Son unos estafadores. Alquile el Suzuki en Zagreb y lo devolvi en Dubrovnik. A mi me cobraron 4500 kunas (636 euros) por un pequeño arañazo en el parachoques de plastico negro que ya debia estar. También me amenazaron con llamar a la policia y hacerme perder el avión. Ademas de que no me devolverian la fianza (950 euros). Ves que te estan robando y te sientes impotente. Estais avisados. Da mucha rabia.

14 september 2017
Review zonder uitnodiging
Logo Avax rent a car

Antwoord van Avax rent a car

hi Martin, we can't find your name under our reservations system, please if you can provide us more info on support@avaxrent.com other wise this will be marked as spam.
Thank you

Beoordeeld met 2 van de 5 sterren

We rented an Avax car in Split, Croatia with difficulty on pickup and dropoff...

We rented an Avax car in Split, Croatia for a few days. Upon arrival, despite having paid a fee for out-of-hours pickup, the office was closed without sign on door, and we waited 15 minutes till the neighbouring shopkeeper told us that someone would arrive shortly. The car itself was good (although it had not been cleaned of trash from previous renter). Upon returning the car at the Split airport, nobody answered the 2 phone#s we were given until we were ready to board our plane, so we had to leave the car parked outside at the airport with the keys under a wheel! At the last minute the Avax guy answered the phone so we could inform about the dropoff. An email requesting a response from Avax was never answered. Apart from this, the rental car experience was okay, and a good price.

12 september 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Returned to Croatia and rebooked …

Returned to Croatia for a second vacation! This time I booked a Suzuki S-Cross at Split airport. Although I had originally reserved a VW Sharan but the reservation request was turned down because I did not respond back to their email and they had in the meantime confirmed it to another customer. Lesson learned - book by phone and get an instant decision on what cars are available.
Avax do not have an airport desk so you have to be picked up and taken to their off-site office. Our Meet and Greet did not happen and we had to phone to remind them to pick us up. After that everything went smoothly like clockwork. The return was to their off-airport office and it also went without hiccups.
Avax offer the best rental rates and beat their competitors on value for money. The staff are professional, pleasant and courteous. Well done on that front also.
I will definitely use them next time - that's a great recommendation in itself.

7 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Good Customer Service

I used Avax for a 4 day rental while on Korcula in August 2017. I found their communication prior to the rental excellent, I was met at the ferry dock as requested and was able to drop the car off there as well. Pedro (on island representative) was excellent as well. I rent very regularly in the US (President's club at Hertz and high level at Avis) and I was entirely comfortable and pleased with the service and response from Avax.

3 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with Avaxrent Croatia

I have booked with Avaxrent rent a car two times in Croatia. Both rentals were ok. Everything as described on their web and also staff there at their office seems nice as i had to do some changes. Did it over the phone and the lady there was very helpfull. All in all seem good. I was a little bit sceptical at first time as i did not know them. But now for me it is a company that is trust to. Hope you will have same experience

2 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great local business providing an …

Great local business providing an honest reliable service. Hired a car from Zagreb and returned in split. Lots of support from the main office and at pick up. Can't recommend the company enough. Adam

31 augustus 2017
Review zonder uitnodiging

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