Awesome Maps Reviews 374

Ordering process was good and it all looked fine but I never received the map. I contacted customer services and they chased it up with the courier but then again, no news.
After a few emails, I received a response stating the item was lost but also unavailable for order, I was offered an alternative or a refund.
I selected a refund which was processed within the week.
I feel communication and order fulfilment could be improved but alls well that ends well. So total of 2 months nearly to receive the refund.

Deceptive. Misleading. 100% false advertising. If I could give 0 stars I would for how awful they are. Beware this company. Worst customer service I’ve experienced. They falsely advertise their water bottle stickers as waterproof and dish washer friendly. I can confirm they are not and starting fading without even being in contact with water after 1 week. The other reviews are right on that they will not give a refund and instead have the audacity to tell you to ship the bottle on your own dime for their defective product. Awful customer service. They do not value their customers. It feels very much like a scam. After over a month of email correspondence requesting even half a refund at this point I’m still waiting. Like I said numerous times, I don’t want their crappy stickers I want my refund and they won’t honour it. Unacceptable!

UPDATE: These new "100%" waterproof stickers that they sent? The exact same and have faded and barely recognizable with hardly any water contact too! It's only been a matter of weeks. Trustpilot this company is 100% a scam. They need to be held accountable for their abominable customer service and false advertising. Awesome Maps I want my refund. Now in addition to the disintegrating stickers, the actual country names/illustrations on the water bottle itself are fading too and they have been completely ignoring my emails.

Beware: if you want to return your map, you will have to pay to ship it to Germany. They will not refund your money otherwise, even though in my case the company admitted the map was defective. The writing was tiny and illegible - couldn’t read any of it.

Their artwork and designs don't work on the wood prints at all; blurry and barely legible even close to the print. Ordered for Christmas and didn't get tracking info. They arrived Christmas Eve, but didn't know if I could give as gifts until then. Couldn't use them as gifts anyway because the quality sucks anyway. The designs simply don't work for this application on wood with the printer they're using. Website at the time said I could return to Utah, but then they said I needed to pay shipping to Germany. They agreed to a refunding then would not respond to any emails. Pretty sh!tty eh?

I really wanted this to be a good experience as I was considering buying more products in the future, unfortunately though, that hasn't been the case.

I ordered a bottle as a Christmas gift because their website said "Guaranteed 4-8 day International Shipping." I kept checking the tracking and my bottle made it to Whittier CA by Dec 20, but then it didn't move until Jan 10 (3 full weeks). I reached out to the company twice during that 3-week wait and was told that delays were due to the Canadian post, which did not make sense as the bottle was still in California. In a response from a customer representative on Dec 31, I was told that my order should arrive "early next week." It is now January 18th (over a month since I placed my order) and my bottle still hasn't come in, which has been disappointing.

I did give the company 2 stars because the customer service response time has been great, and the representatives seem professional. But there hasn't been any effort made to rectify my experience so far.

3 asciugamani di qualità ottima, ben stampati e ben cuciti. Borraccia con adesivi bellissima, rispetta pienamente la descrizione.

I order my bottle on december 15th and I still didn't receive it. On their website it says 6 days for the shipping. It's been nearly a month and still nothing. My tracking number says that my parcel it's still in USA. I live in Canada. I'm really desappointed. It was for a chrismas gift. The costumer service told me about a partiel refund and since I got no answer.

Ich liebe die Poster, die ich gekauft habe!

Sie sind optisch ansprechend und liefern genaue Informationen.

Great products and fantastic customer service - highly recommend.

I ordered a diving map poster 2 weeks ago for my best friend. I still haven't received any news about this. very disappointed. Already sent an email but no response. I think I just lost my money €150

Botella muy linda y de buena calidad. La compré para regalar en Navidad y no me decepcionó. La idea de tener una botella así es genial! 100% recomendable!

My dive map is beautiful. Hard to fine a good world dive map that's so pretty. I had a few questions and the customer service was exceptional. They got right back to me with the help I needed. I'd definitely order from them again.

Wir haben Reiseflaschen für unsere Familie bestellt. Die Flaschen sind wunderschön, und eine tolle Erinnerung an all die Orte, die wir schon bereist haben.
Und der Kundenservice war top, wir hatten eine klitzekleine Reklamation und sie haben sogar an den Weihnachtsfeiertagen sofort geantwortet und geholfen. Super Service, danke Katharina.

このトリップマップを見た瞬間から私の冒険とチャレンジの始まりを感じました。
とても素晴らしい商品でとっても気に入ってます。
改めて、貴社の皆さんに感謝を込めて、また引き続き素晴らしいアイデアを具現化してください。
期待しています。

Avoid - I ordered a present as there was guaranteed Christmas delivery. It hasn’t arrived and now I have no gift for my brother. He lives abroad and I won’t see him after it’s now due to arrive so I will now have to pay to ship it to him in Dubai.
Save your money and don’t bother ordering from here.

My order was guaranteed tonarrive before Christmas. It did not. I finally received a reply saying it was lost. No map, which has cost me $90 I have asked for a refund and have had no response. This map cost way too much.
Wish for a full refund including shipping.

I am a happy customer! Product was great and arrived on time and customer support is Awesome!

I ordered a dive map poster, one young explorer towel, a bucket list towel and dive book. Soooo happy with my purchases! Gorgeous quality and fast service! Will definitely keep these in mind for awesome gifts.

I ordered a bottle on December 3rd. Today is December 17th and it still says "ready to ship". It was supposed to arrive at my adress before Christmas (as they advertise in their website) but nothing came up yet. Don't even have a way of tracking the order.

There were delays in getting some of my products delivered but the customer service was awesome. Sara chased the issue for me and resolved it without any hassle.