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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Das Kleid wurde an einer Stelle nicht zugenäht und hat dadurch einen anderen Ausschnitt als angegeben. Ich habe das gleiche Kleid 2x bestellt. Beim ersten Kleid war alles super, wirklich wunderschön.... Toon meer

Beoordeeld met 4 van de 5 sterren

Originally wrote a poor review but since then, the Aya team has been so helpful. I'd give them more stars but the items haven't arrived yet. Great communication. Looking forward to leaving a fabulous... Toon meer

Beoordeeld met 5 van de 5 sterren

The dress is beautiful, and worth it's money. It's good fabric and fits well. Just one thing: I ordered to Germany and did not know that there was an additional fee to the shipping cost, regarding cus... Toon meer

Beoordeeld met 5 van de 5 sterren

High quality and so beautiful!! Shipping was fast and the dress arrived well kept. It fits perfectly! I love it so much, the fabric is so wonderful, I love knowing the silk is coming from an ethical... Toon meer

Bedrijfsgegevens


Contactgegevens

  • Parq Ubud, Jalan Sri Wedari 24, Tegallalang, Gianyar Regency, Bali, 80571, Ubud, Indonesië

  • aya.eco

4,1

Goed

TrustScore 4 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Perfect

Perfect! fast delivery good quality item. thanks

2 februari 2025
Logo AYA Sacred Wear Bali

Antwoord van AYA Sacred Wear Bali

Thank you so much for your lovely review! We're thrilled to hear that you love your AYA dresses and that each piece brings something unique to your wardrobe. It means the world to us to have a loyal customer like you. We can’t wait to create more beautiful designs for you to enjoy! 💖

Beoordeeld met 5 van de 5 sterren

Schnell, transparent und qualitativ hochwertig

Super schneller Versand aus Indonesien nach Deutschland. Alles schön und liebevoll verpackt. Was mir besonders gefällt ist, dass einem bei der Bestellung direkt Zollgebühren berechnet werden und man hat dadurch keine Überraschung bei der Zustellung. So kann man direkt entscheiden, ob man mit den die Gesamtkosten einverstanden ist. Also alles super transparent. Die Qualität der Ware auch erstklassig.
Ich habe schon insgesamt 6 Kleidungsstücke aus diesem Laden und bin voll zufrieden.

5 februari 2025
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your lovely review! We're thrilled to hear that you love your AYA dresses and that each piece brings something unique to your wardrobe. It means the world to us to have a loyal customer like you. We can’t wait to create more beautiful designs for you to enjoy! 💖

Beoordeeld met 5 van de 5 sterren

Incredibly fast shipping and the dress…

Incredibly fast shipping and the dress was packed with so much love and exactly how it was on the pictures. I am completely happy!

13 januari 2025
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your lovely review! We're thrilled to hear that you love your AYA dresses and that each piece brings something unique to your wardrobe. It means the world to us to have a loyal customer like you. We can’t wait to create more beautiful designs for you to enjoy! 💖

Beoordeeld met 5 van de 5 sterren

Everything went very well

Everything went very well. I had an issue with my order, and as soon as I contacted the team, they were very responsive. My dress arrived fast and in perfect condition.
Lastly, I needed a refund, which also arrived very fast. :)

15 januari 2025
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your lovely review! We're thrilled to hear that you love your AYA dresses and that each piece brings something unique to your wardrobe. It means the world to us to have a loyal customer like you. We can’t wait to create more beautiful designs for you to enjoy! 💖

Beoordeeld met 1 van de 5 sterren

Horrible customer service

I ordered 2 dresses, different style, same size Small. Referred to the size chart and measurements on the website.
Upon arrival
One of the dresses is 10 cm smaller in waistline than stated on the website. I tried to get in touch with them for a couple days, sent pictures of the dress with measuring tape.
In response they suggested that it was too challenging for me to choose the size online and that my expectations were wrong because their dresses are made for 170-174 cm height and they send me new actua
Short story - they suggested that I ship dress back to them, pay for shipping, put 2$ value on the package so they can avoid pay their government fees.

I said that I don’t feel responsible for shipping cost and mistake is their so prepaid label would be great. They said I should pay for return shipping and never acknowledged it’s their mistake with sizing.

Very disappointing, such an easy matter to resolve and instead of taking responsibility they tried to blame it on my ability to read and comprehend measurements.

2 december 2024
Beoordeeld met 5 van de 5 sterren

Beautiful materials!

Beautiful materials!

29 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your lovely review! We're thrilled to hear that you love your AYA dresses and that each piece brings something unique to your wardrobe. It means the world to us to have a loyal customer like you. We can’t wait to create more beautiful designs for you to enjoy! 💖

Beoordeeld met 4 van de 5 sterren

Beautiful dress but runs big

I love the light pink colour and gradient. I was disappointed to see that the size runs big compared to my other Aya Sacred Wear pieces and this is not a garment that I can take to get fitted. It still looks great but definitely on the loose side.

2 december 2024
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Antwoord van AYA Sacred Wear Bali

Thank you for your feedback! Each of our items may have different sizing and measurements. If you ever have any doubts or need help with sizing, please don’t hesitate to reach out to us, we’re always happy to assist and double-check for you. We completely understand that shopping online can be challenging and appreciate your support.

Beoordeeld met 4 van de 5 sterren

I’m still waiting on 2 items

I’m still waiting on 2 items

2 december 2024
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Antwoord van AYA Sacred Wear Bali

Thank you for your review. The two items you ordered are pre-order items, as mentioned on the website. They are currently in the production stage, and we will notify you as soon as they are back in stock and ready to ship. Thank you for your patience!

Beoordeeld met 2 van de 5 sterren

Oversized dresses.

29 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you for your feedback, and we’re truly sorry to hear about your disappointment. To clarify, we don’t carry an XXL size, the largest size available in this style is L. This shirt dress is designed to have an oversized fit, which can sometimes feel different than expected.

We’d love to assist you further! Please measure the bust, waist, and hips of the dress you received, and we’ll provide detailed measurements for comparison to confirm if it matches the size you ordered. For future purchases, we’re always happy to help with sizing advice to ensure the perfect fit.

Your satisfaction is very important to us, and we appreciate the opportunity to make this right.

Beoordeeld met 5 van de 5 sterren

Love love aya

Always beautiful pieces . I have many dresses from aya - each one is unique and beautiful

28 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your lovely review! We're thrilled to hear that you love your AYA dresses and that each piece brings something unique to your wardrobe. It means the world to us to have a loyal customer like you. We can’t wait to create more beautiful designs for you to enjoy! 💖

Beoordeeld met 5 van de 5 sterren

I am so touched by the intention

I am so touched by the intention, values, craftsmanship and beauty of this company. My ONE complaint is that after shipping costs, the items are very expensive and I get nervous about spending so much on something I haven't tried on. If it wasn't for that I'd buy every item! Absolutely stunning work, a company I love to support, and will definitely be purchasing again.

19 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 5 van de 5 sterren

My dresses are amazing

My dresses are amazing! Great quality and fit.

25 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 4 van de 5 sterren

Delivery was faster than expected

Delivery was faster than expected! The packaging is very nice and the fabric quality is good. The two products I bought are both thoughtfully designed and flattering. I Think They could improve sizing, simply adding a description of the models height and what size is she wearing would help. I liked many dresses which were one size fits all but was afraid it would be too short (I am 175cm). Ended up getting a model with size range and got an M size and I wish I ordered L even though I am usually S/M. The returns are not worth it from Europe

25 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing help via Instagram, and the items arrived fast. All as beautiful as expected.

13 november 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 5 van de 5 sterren

Beautiful and Unique clothing

Beautiful and Unique clothing, styles I have been dreaming of for a long time. I was looking for a 100% silk slip dress for my son’s wedding and I found it here with a stunning twist of an open back and delicate straps. I also found a gorgeous dress to wear to beach parties. I feel like a goddess in it and it definitely turns heads. On top of that the customer service was brilliant. I needed to change a size and the transaction was helpful, smooth and friendly. As a fellow e commerce shop owner, I am happy to see this service and I wish you all the best! Great job AYA!

1 november 2024
Review zonder uitnodiging
Logo AYA Sacred Wear Bali

Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 5 van de 5 sterren

Thank you for your order

Thank you for your order. The dress is very beautiful.

26 oktober 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much for your wonderful review! We truly appreciate your kind words and support. Your feedback means the world to us and motivates our team to keep delivering quality and care. We’re delighted you had a great experience, and we look forward to serving you again soon! ❤️

Beoordeeld met 5 van de 5 sterren

Simply stunning

The product is great and I received it exactly how I expected it to be. I also received it sooner.

28 oktober 2024
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Antwoord van AYA Sacred Wear Bali

Thank you so much

Beoordeeld met 5 van de 5 sterren

11/10 Customer Service

I had a great experience with talking to customer support, Sheila was patient & helped me to adjust my order to my wishes. I was updated every step of the way with where my order was in production & shipping was lightening fast for coming from across the world from me. I will definitely order from this company again!

29 oktober 2024
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Antwoord van AYA Sacred Wear Bali

thank you

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