BABEYOND Reviews 

202
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful forest green dress with Fringe was on sale and I snapped it up. It really feels and looks expensive and I received lots of compliments and would wear again. Also enjoyed my accessories incl... Toon meer

Beoordeeld met 5 van de 5 sterren

I was thrilled with both the batwing- sleeve, beaded gown and the peacock feather headpiece. The quality was amazing and I received so many compliments. The price is incredibly reasonable for what y... Toon meer

Beoordeeld met 1 van de 5 sterren

Same story with a lot of the rewiews in here unfortunately. I requested to return my item for a refund. I then received an email several days later informing me that they don't accept returns from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The dress i ordered was a bit big and longer than i thought, but i was told to keep it and alter it myself, snd i would be refunded €50.00. The dress is beautiful, i altered it and am very happy with... Toon meer

Bedrijfsgegevens


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(202)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Order not received

Ordered the dress to be received before Halloween.
Have not yet received the item. No word about shipment or reason for delay.
Would like to return the dress when it comes and need a refund.

13 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Dear A. Nourse,

Hope you are doing well.

We’re very sorry to hear about your concern regarding the delivery. After checking, we see that the package was delivered on Wednesday, October 22, 2025, and left with someone at your address. You can also view the delivery photo on the carrier’s website using your tracking number, which we hope will help clarify the situation.

Our customer service team has also reached out to you with more details about the package, so please check your inbox. We completely understand how this might be confusing and sincerely apologize for any inconvenience caused.

We truly appreciate your patience and support, and we hope to provide you with an even better experience in the future.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 1 van de 5 sterren

Ordered on 10/18/2025 but i have never…

Ordered on 10/18/2025 but i have never received 2 items in my order.

18 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Hi Georgeann,

We are so sorry to hear that two items from your order have not arrived. We completely understand how upsetting this must be and feel terrible that this happened.

After checking your order, we found that the second package was delayed due to customs inspection. Our sincere apologies for this unexpected delay. Our customer service team has already reached out to you regarding a return and refund, so please check your email inbox.

We are very sorry for the inconvenience caused by this shipping delay. Thank you so much for your patience and understanding, and we truly hope to provide you with a much smoother experience in the future.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 5 van de 5 sterren

Thank you

I actually ordered last month and it turned out way better than I expected, the fabric feels nice and the fit was perfect. Shipping took a bit of time but it arrived just in time. Would still recommend it overall.

12 oktober 2025
Beoordeeld met 1 van de 5 sterren

The dress I ordered did not look as…

The dress I ordered did not look as appeared and also was not sewn properly. I submitted for a refund and I have to wait for an approval. They offered a 30% discount instead of a full return. I still have yet to hear a response on a full return and refund. Do not order form here, it’s a scam.

13 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Hi Nancy,

We’re very sorry to hear that the dress did not meet your expectations. We completely understand how disappointing it must feel when an item does not look or fit as expected.

Regarding your return and refund request, we have already approved it on October 20 and sent a confirmation email to the address used for your order. It’s possible the message was missed, so we have just resent the return instructions to you. Please check your inbox or spam folder. Once we receive your returned item, we’ll inspect it right away and issue a full refund as soon as possible.

Also, we sincerely apologize for the issue where the dress looked different from the pictures due to a sewing error. This is never the standard we aim for. We’ll review this style again to make sure every dress meets our quality standards and matches the images shown on our website. Thank you for bringing this to our attention and helping us improve.

Thank you so much for your patience and understanding. We truly value your feedback and hope to bring you a much better experience next time.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 1 van de 5 sterren

I ordered an item that should have fit…

I ordered an item that should have fit given my measurements but it was too small. I could not return the item and ended up having to order another one in a larger size but basically ended up paying for the item twice because you would not allow the return.

12 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Dear customer,

Hope you are doing well.

We’re truly sorry to hear that the item didn’t fit as expected. We completely understand how disappointing that can be, and we’ll review this style carefully to make sure the sizing information is accurate. Our sincere apologies for the trouble and extra effort this brought you.

Our customer service team has already reached out to you via email to assist with the return and refund process. Please check your inbox for further details and follow the instructions provided.

For any future orders, if you ever encounter a similar situation, please rest assured that, except for any products designated on the site as non-returnable, we accept returns in their original condition within 14 days of delivery.

Thank you so much for your patience and understanding. We truly appreciate your support and hope to bring you a much better experience next time.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 5 van de 5 sterren

great value for money

great value for money! everything was delivered on time, the quality exceeded my expectations and was exactly as pictured. Highly recommend

10 oktober 2025
Beoordeeld met 3 van de 5 sterren

Quality is mixed

The dress and gloves are great. Fit beautifully. However the headband started falling aprat immediately. The rhinestones have broken etc.. I still expect better quality even with a costume.

10 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Hi Patricia,

Thank you so much for your feedback and for sharing your experience with our products. We’re thrilled to hear that the dress and gloves fit beautifully and that you like them.

We are very sorry to hear about the issue with the headband. Providing the best experience for our customers is always our goal, and this is certainly not what we intended.

All of our products go through strict quality checks before leaving our warehouse, so this may have been caused by unexpected pressure during shipping, which loosened the rhinestones. Your feedback is very valuable, and we will work on improving our packaging to ensure products arrive in perfect condition.

In closing, we wish you a wonderful performance and will do our best to provide you with an even better experience next time.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 5 van de 5 sterren

I ordered the dress for a Halloween…

I ordered the dress for a Halloween party and it did not disappoint. It was beautiful and the quality was great. Shipping took around 2 weeks so order early. Would definitely recommend to friends and family!

10 oktober 2025
Beoordeeld met 5 van de 5 sterren

Great experience

I bought a dress from BABEYOND for a roaring twenties-themed party, plus Halloween, and it far exceeded my expectations! They also shipped it quickly, despite having to reach out to me to fix an error in my shipping address. Overall, great experience!

16 oktober 2025
Beoordeeld met 1 van de 5 sterren

Dress Broke Before I Could Wear It

The one of the dress's straps snapped off immediately after trying to put it on and the zipper was extremely cheap, even though it fit it out twist in a weird way that made it so that you couldn't zip it all the way up.

25 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Hi Aly,

We’re very sorry to hear about your experience. This is absolutely not what we want for our customers, and we sincerely apologize for the issues with the strap and zipper.

Please rest assured that we are taking your feedback seriously and will strengthen our quality checks to prevent this from happening in the future.

Regarding your order, our customer service team has already reached out to your email with a solution, so please check your inbox for the details.

Thank you for bringing this to our attention. We appreciate your patience and hope to make things right so you can enjoy our dresses as they were meant to be.

Warm regards,
BABEYOND Customer Service Team

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