BABEYOND Reviews 

202
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful forest green dress with Fringe was on sale and I snapped it up. It really feels and looks expensive and I received lots of compliments and would wear again. Also enjoyed my accessories incl... Toon meer

Beoordeeld met 5 van de 5 sterren

I was thrilled with both the batwing- sleeve, beaded gown and the peacock feather headpiece. The quality was amazing and I received so many compliments. The price is incredibly reasonable for what y... Toon meer

Beoordeeld met 1 van de 5 sterren

Same story with a lot of the rewiews in here unfortunately. I requested to return my item for a refund. I then received an email several days later informing me that they don't accept returns from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The dress i ordered was a bit big and longer than i thought, but i was told to keep it and alter it myself, snd i would be refunded €50.00. The dress is beautiful, i altered it and am very happy with... Toon meer

Bedrijfsgegevens


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(202)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

purchase good - tracking package app not so good

I like the dresses I bought. One took longer to arrive - which was fine - I wish there was an easier way to track it.

15 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Dear customer,

Thank you so much for taking the time to share your feedback. We’re truly delighted to hear that you love our dresses, as creating pieces that bring joy to our customers is exactly what we aim for.

At the same time, we’re sorry for the inconvenience caused by the longer delivery time and the tracking experience. We completely understand how important it is to stay updated on your order, and your comment helps us see where we can do better. Rest assured that our team is already reviewing ways to make tracking simpler and more reliable.

Once again, thank you for your support and understanding. Your feedback encourages us to keep improving, and we’ll continue working hard to bring you a smoother and more enjoyable shopping experience.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 5 van de 5 sterren

Stunning dress and headpiece

I recently bought a stunning 1920s-style dress, and I'm absolutely thrilled with it! The fit is perfect, and the quality is amazing. I received so many compliments! The headpiece was also beautiful and fit nicely. Given the great price, I’d definitely buy again and have already recommended it to friends. A must-have for any vintage lover!

15 oktober 2025
Beoordeeld met 5 van de 5 sterren

Loved the 3/4 sleeves

Loved this dress. It doubled as my Halloween Cleopatra dress then again as an evening dress. (Considering cutting off the arm fringe that dates it in 20’s). As a 69 year old woman I appreciated the 3/4 sleeves. The fit is perfect.

8 oktober 2025
Beoordeeld met 1 van de 5 sterren

I have sent three emails

I have sent three emails. There is no customer service number to call. I have a defective dress to return. Absolutely no reply. Very frustrating!

7 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Hi Maeve,

Hope you are doing well. We’re truly sorry for the frustration and inconvenience you’ve experienced.

After checking our system, it seems that the email address you provided when placing your order may be invalid. Because of this, we were unable to send emails to this address or receive any messages from it. To help us assist you as quickly as possible, please contact us again from a valid email address and include your order number: service@babeyond.com

We sincerely apologize again for the inconvenience and truly appreciate your patience and understanding. We’ll do our best to resolve this for you right away.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 3 van de 5 sterren

Beautiful, but not for petites

I appreciate that the item was delivered pretty quickly, but the item was not as expected. Although I followed the sizing chart, the dress was very long in the arms and the hem. I'm 5'0 ft and this dress could not be worn without ALOT of altering. The company's designs are great, and this dress was beautifully made, but they should definitely think about making it in shorter lengths for petite women.

5 oktober 2025
Logo BABEYOND

Antwoord van BABEYOND

Hi Lisa,

Thank you so much for taking the time to share your feedback.

We truly appreciate your suggestion about offering more petite-friendly options, and we’ve already passed it along to our product team to help us design more inclusive styles that better suit the needs of all women.

While we work on that, we’ve selected a few dresses that are well-suited for petite women. You can explore them here: https://www.babeyond.com/collections/petite-dresses

Your feedback truly helps us improve and serve our customers better, and we hope to have the chance to provide you with a piece that fits you perfectly in the future.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 5 van de 5 sterren

Five stars for customer service

Five stars for customer service. Ordered a dress, it got delivered to my stoop rather than my secure delivery box and got stolen. Babeyond refunded me the price of the dress, absolutely amazing customer service!

14 oktober 2025
Beoordeeld met 1 van de 5 sterren

When you return you are not refunded in full

When they process a return they reduce about 13% of your purchase cost even if you paid in full, and had the product intact/unused. You also pay the postage for the shipping. Ended up losing about $30 just for ordering and returning the dress and accessory unworn, not happy about the experience and won't be ordering any from here.

22 oktober 2025
Review zonder uitnodiging
Logo BABEYOND

Antwoord van BABEYOND

Hi Subha,

Hope you are doing well. We’re truly sorry for your unpleasant shopping experience.

Regarding the expected refund amount, please note that a 12% discount was applied at checkout, and we only refund the amount you actually paid. This may have caused the misunderstanding regarding the refunded amount.

Additionally, under our current return policy, customers are temporarily responsible for return shipping. We sincerely hope you can understand, and we truly apologize for the inconvenience.

We also want to apologize again for the trouble this situation has caused and sincerely appreciate your patience and understanding. We hope to have the opportunity to provide you with a better shopping experience in the future.

Warm regards,
BABEYOND Customer Service Team

Beoordeeld met 5 van de 5 sterren

The dress is beautiful

The dress is beautiful, beaded and sparkly! I got so many compliments on the dress as well as the headpiece I purchased. Stunning! I would buy from here again.

11 oktober 2025

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