I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Toon meer
Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Toon meer
Bedrijf heeft geantwoord
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*
Contactgegevens
Storksak Ltd, 1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Verenigd Koninkrijk
- 02072842252
- info@babymel.co.uk
- babymel.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Promptly sent
I love it!
I love it!
Originally bought it as a gift for friend so when we have a baby arrive (we are foster carers) it was the only place I looked for the buggy bag. Such great quality and stays put even when full.
I have a bottle, milk carton. 4nappies, pack of wipes and changing mat and spare outfit all in the bag. Then in the front pouch go’s my phone and keys. All we need when out! Brilliant

Antwoord van Babymel
Great product
Great product, with plenty of space for all the things that you need to take out just in case.

Antwoord van Babymel
Fantastic service from Frances
Fantastic service. In my half asleep state I accidentally ordered the wrong item, I emailed BabyMel and got a reply less than 24 hours later. Frances was really helpful, and arranged for the correct item to be sent out to me, and 2 days later it was here. The shoulder bag is great, and well designed for busy mums.

Antwoord van Babymel
good customer service but 2 poorly made bags
I chose a Babymel changing bag (Robyn grey vegan leather) before having my first daughter even though the price was high as I thought it was worth investing in a good quality item- I’d be using it daily thought I could use it as a normal bag after I no longer need a changing bag. In less than a year of use the stitching to attach the shoulder strap came undone to the point where the bag was unusable. (I’d just been using it for normal changing bag bits, nothing heavier than a water bottle). I contacted customer service and they asked for the serial number then confirmed there was a fault with that batch and they’d send me another one.
Fast forward to my daughter at 2 years old, with me pregnant with my second and I notice that on my new replacement bag the stitching on front flap has come almost completely unattached from the side. To be fair to their customer service they sent me another bag but I no longer believe it was a freak fault with the first bag but that actually these bags aren’t sturdy and well made at all- you would have thought a £75 bag would last longer than 2 years!! So despite it being a nicely functional bag beware the quality if you’re thinking of investing in a long term piece.

Antwoord van Babymel
Spacious, functional, & well-designed
What I love about these products (eco grey diaper bag & stroller organization) is that they are well-designed with some functional compartments & straps. Especially the diaper bag, it is so spacious. The grey color looks very well on me and my husband.
The only remark from me is the delivery. It took about 3 weeks of shipment from UK to Belgium due to a custom issue. But I'd like to point out & appreciate the customer service manager & staffs who are very responsive in handling the situation.

Antwoord van Babymel
Great bag
I love my new bag. There is so much room for all the things we need and I love the handy side pocket for wipes and changing mat matching the bag. I also like that it's unisex so either mum or dad can carry it.

Antwoord van Babymel
Thank you very much to the store for…
Thank you very much to the store for organizing so fast delivery without any problems. The quality of the product that i’ve received is excellent!
I really recommend this store to everyone!

Antwoord van Babymel
Baby Changing Bag
Absolutely love my Babymel Changing bag! Can’t wait to use it when baby boy arrives. Love the fact the leather is vegan.

Antwoord van Babymel
lifesaver for travels
It holds a ton, works perfectly with the stroller, and looks chic. Super easy to use too. Absolute lifesaver for travels – managed to fit all of my baby's onboard essentials in it.

Antwoord van Babymel
Not only is the diaper bag excellent, the customer service is above and beyond
Not only is the
Absolutely thrilled with my Lola…
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lisa went above and beyond by arrange next day delivery after the stock came in to ensure I had it on time, along with a courtesy call. Cannot recommend enough!

Antwoord van Babymel
Happy with the design & colour
I am very happy with the colour and size of the bag. The quality and stitches looks nice. I will be using it both for a baby backpack and a hospital bag for the labour. Thanks babymel!

Antwoord van Babymel
Changing bag
I bought the changing bag in the sale so was a good price. It arrived well packed. It’s plenty big enough with some pockets. I had seen the video about how the strap has Velcro to fasten the bag to the pram handle and was pleased about that but I haven’t tried it as the bag is a present.

Antwoord van Babymel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







