Babymel Reviews 

555
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Toon meer

Beoordeeld met 5 van de 5 sterren

This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Toon meer

Beoordeeld met 3 van de 5 sterren

Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Toon meer

Bedrijfsgegevens

  1. Babywinkel
  2. Tassenwinkel
  3. Koffer- en tassenwinkel
  4. Kinderwinkel
  5. Reisartikelenwinkel

Geschreven door het bedrijf

An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

555 reviews

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4,5

Alle reviews

(555)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I love it!

I love it!
Originally bought it as a gift for friend so when we have a baby arrive (we are foster carers) it was the only place I looked for the buggy bag. Such great quality and stays put even when full.
I have a bottle, milk carton. 4nappies, pack of wipes and changing mat and spare outfit all in the bag. Then in the front pouch go’s my phone and keys. All we need when out! Brilliant

25 juni 2024
Beoordeeld met 5 van de 5 sterren

Great product

Great product, with plenty of space for all the things that you need to take out just in case.

4 juni 2024
Logo Babymel

Antwoord van Babymel

Hi Linda, thank you so much for taking the time to leave a review! It is so appreciated as a small company x

Beoordeeld met 5 van de 5 sterren

Fantastic service from Frances

Fantastic service. In my half asleep state I accidentally ordered the wrong item, I emailed BabyMel and got a reply less than 24 hours later. Frances was really helpful, and arranged for the correct item to be sent out to me, and 2 days later it was here. The shoulder bag is great, and well designed for busy mums.

17 juni 2024
Review zonder uitnodiging
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Antwoord van Babymel

Thank YOU Katy for being so kind in leaving us your review. Frances is a star as all our team are:) Thanks so much for writing, we greatly appreciate it, Babymel

Beoordeeld met 2 van de 5 sterren

good customer service but 2 poorly made bags

I chose a Babymel changing bag (Robyn grey vegan leather) before having my first daughter even though the price was high as I thought it was worth investing in a good quality item- I’d be using it daily thought I could use it as a normal bag after I no longer need a changing bag. In less than a year of use the stitching to attach the shoulder strap came undone to the point where the bag was unusable. (I’d just been using it for normal changing bag bits, nothing heavier than a water bottle). I contacted customer service and they asked for the serial number then confirmed there was a fault with that batch and they’d send me another one.

Fast forward to my daughter at 2 years old, with me pregnant with my second and I notice that on my new replacement bag the stitching on front flap has come almost completely unattached from the side. To be fair to their customer service they sent me another bag but I no longer believe it was a freak fault with the first bag but that actually these bags aren’t sturdy and well made at all- you would have thought a £75 bag would last longer than 2 years!! So despite it being a nicely functional bag beware the quality if you’re thinking of investing in a long term piece.

5 juni 2024
Review zonder uitnodiging
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Antwoord van Babymel

Thank you for your feedback Melody. We pride ourselves on our exceptional customer service which you mention. It's very rare that we encounter quality issues so we can only apologise, Babymel

Beoordeeld met 5 van de 5 sterren

Spacious, functional, & well-designed

What I love about these products (eco grey diaper bag & stroller organization) is that they are well-designed with some functional compartments & straps. Especially the diaper bag, it is so spacious. The grey color looks very well on me and my husband.

The only remark from me is the delivery. It took about 3 weeks of shipment from UK to Belgium due to a custom issue. But I'd like to point out & appreciate the customer service manager & staffs who are very responsive in handling the situation.

18 april 2024
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Antwoord van Babymel

Thanks for your review and feedback. We're delighted you're so happy with your Babymel bag and organiser:)

Beoordeeld met 5 van de 5 sterren

Great bag

I love my new bag. There is so much room for all the things we need and I love the handy side pocket for wipes and changing mat matching the bag. I also like that it's unisex so either mum or dad can carry it.

26 maart 2024
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Antwoord van Babymel

Thanks Tanya for such great feedback and for your review, Babymel

Beoordeeld met 5 van de 5 sterren

Thank you very much to the store for…

Thank you very much to the store for organizing so fast delivery without any problems. The quality of the product that i’ve received is excellent!
I really recommend this store to everyone!

30 maart 2024
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Antwoord van Babymel

Thanks Anna, we're so happy to read your review, Babymel

Beoordeeld met 5 van de 5 sterren

Baby Changing Bag

Absolutely love my Babymel Changing bag! Can’t wait to use it when baby boy arrives. Love the fact the leather is vegan.

21 maart 2024
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Antwoord van Babymel

Thanks so much for leaving us your review Dani, Babymel

Beoordeeld met 5 van de 5 sterren

lifesaver for travels

It holds a ton, works perfectly with the stroller, and looks chic. Super easy to use too. Absolute lifesaver for travels – managed to fit all of my baby's onboard essentials in it.

19 februari 2024
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Antwoord van Babymel

We're so happy, thank you for your review, Babymel

Beoordeeld met 5 van de 5 sterren

Recommend

Recommend
100% quality
Delivery in time
No issue

20 februari 2024
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Antwoord van Babymel

Thanks so much for your review Bianca, Babymel

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with my Lola…

Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lisa went above and beyond by arrange next day delivery after the stock came in to ensure I had it on time, along with a courtesy call. Cannot recommend enough!

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy with the design & colour

I am very happy with the colour and size of the bag. The quality and stitches looks nice. I will be using it both for a baby backpack and a hospital bag for the labour. Thanks babymel!

1 december 2023
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Antwoord van Babymel

Thank you for your lovely review, Babymel

Beoordeeld met 5 van de 5 sterren

Changing bag

I bought the changing bag in the sale so was a good price. It arrived well packed. It’s plenty big enough with some pockets. I had seen the video about how the strap has Velcro to fasten the bag to the pram handle and was pleased about that but I haven’t tried it as the bag is a present.

26 november 2023
Logo Babymel

Antwoord van Babymel

Thanks so much for your review Ruth, we really appreciate it, Babymel

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