BackupVault Reviews 

We have used BackupVault for years to securely back-up highly sensitive legal data held on our cloud systems and would fully recommend them to any company that requires their services. They are reliable, prompt and trustworthy and very easy to contact when needed. Fees are reasonable. Friendly and helpful staff and and overall wonderful working relationship. Very happy customers.

Great service with helpful and understanding staff - excellent experience in backing up Google Workspace

We are UK based software company that uses BackupVault to backup multiple SQL Database files that need to be protected and easily retrievable.
This software ticks all the boxes and the support is fantastic.

We found BackupVault when searching for a tool to backup our Google Workspace, as they don't do it. We are a UK based structured cabling company (although we work worldwide) so for GDPR, we needed everything to be totally secure.

From the moment I contacted them I had excellent support - from the initial sales information right through to support when getting everything setup. The 30 day free trial meant that we could test the usability.

Thanks to all involved!

I would highly recommend Backup Vault. The whole process was really easy, we got to trial the software first and setup couldn't have been easier. Really impressed with the feature rich backup solutions they offer allowing you multiple restore points at a really reasonable price too.

Good professional service. Quick response to queries as required

Professional and easy to work with. I got the right advice and the job got done with the minimum of hassle. Proceed with confidence.

As a large NHS organisation, Backupvault met all of the required GDPR criteria in order to safely backup secure patient identifiable data.

Support is fast and efficient with very easy set up at a reasonable cost.

Thank you.

We were looking for a replacement online backup service that is UK based and secure, BackupVault ticked all the boxes. Easy to contact and provided great support during and after setup. The restore process is also very simple and fast should you need to recover files.

Excellent back up service - secure + GDPR compliant - no hassle set up and people who know what they are talking about. I thoroughly recommend the service and the price point is very favourable.

Easy and Comprehensive. We are a software company and our staff are geographically dispersed, so having a centrally administered, cloud-based backup for our data is crucial. I was able to install and test the backup for our Mail, SharePoint and OneDrives easily and quickly - and I am not a techie guru either! The support I received was first class - fast, professional, and friendly. In our drive for ISO27001 and Cyber Security, this has been a massive addition to our tooling.

Reliable backup . Just setup and forget about it. Initial help with the first back setup/ billing was excellent.

Amazing system and service throughout. Great team of staff who go out of their way to help.

A trusted product with friendly, competent support staff. Recommended!!

Decided to move Backup to remote online from hard local storage in order to minimise any loss due to fire, theft etc.
Have employee information included in backups so needed a UK based provider with data encryption and GDPR compliance.
Rob was extremely helpful, setup a free trial along with free tech support from Fred.
The system was user friendly enough that no tech support required.
First full total system Backup took a while but subsequent incremental backups have been very fast.
I am very pleased with the solution and would have no hesitation in recommending it.

As chartered surveyors, we hold significant personal data on clients and others. Rob at Backup Vault was really professional and installed the software easily and quickly. It is easy to configure and works in the background without any regular attention. We like the on-site encryption and the UK based storage as we know it will be GDPR compliant. Rob has always been incredibly helpful and our storage capacity has been increased immediately, as we have needed it. Its really good value and a real bonus not having to worry about cyber attacks or anything else that threatens our data.

Excellent product and service.

Peace of mind data is covered.

We've used Backup Vault for over 6 years they are so helpful and product is very easy to use. Rob and the team help us with any issues with lighting speed. We highly recommend them for all backup needs.

We are a small community based housing association in the north west. We needed an affordable and reliable external back up service. Backup Vault were recommended by our IT company. From set up to ongoing support, working with Backup Vault has been a very positive experience for us. The service meets all of our requirements - being reliable and affordable. We always receive prompt and helpful feedback to our enquiries. Another key issue for us is that the service is UK based and fulfils our GDPR requirements.