BackupVault Reviews 

145
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great and knowledgeable Service from Rob Stevenson at Blueraq Networks Ltd. Seamless reliable background backup system with BackupVault 24hr access, GDPR compliant service, should you need it. Com... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent guys at BackupVault, customer service is great. Having a UK Data Centre is critical for us, and for our compliance requirements. We've had this product for a few years now, and at multiple t... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used BackupVault for years to securely back-up highly sensitive legal data held on our cloud systems and would fully recommend them to any company that requires their services. They are reliab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We found BackupVault when searching for a tool to backup our Google Workspace, as they don't do it. We are a UK based structured cabling company (although we work worldwide) so for GDPR, we needed... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cloud opslagservice
  2. Cloud computingservice
  3. Computerbeveiligingsservice
  4. Gegevenshersteldienst

Geschreven door het bedrijf

BackupVault is a leading provider of completely automatic, fully encrypted online, business-grade cloud backup. We're based 100% in the UK, including all datacentres and support teams. We serve small to medium business, schools and public sector clients. Combining enterprise-class technology with outstanding support and customer service, BackupVault takes the stress out of protecting your data across servers, PC's & laptops and Microsoft 365 and Google Workplace cloud applications.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

145 reviews

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4 sterren
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4,8

Alle reviews

(145)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Invaluable data backup solution for our organisation

We worked with BackupVault to implement an email and file recovery system for our organisation's Google Workspace account. We found them to be helpful, informed and approachable, explaining clearly the process involved in implementing their solution. Would highly recommend them to others looking for these services.

25 oktober 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi James,
Thank you for taking the time to leave us a review. We're pleased to have helped secure your Google Workspace accounts and glad you found our service clear and approachable. We appreciate the recommendation too!

Beoordeeld met 5 van de 5 sterren

Affordable and effortless

We were looking for an external back up service for our office server and gave these guys a try. Within the hour our data was safe. Very helpfull and with continued support throughout the entire process. One less thing to worry about.

7 oktober 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Chris,
Thank you for taking the time to leave us a review. Having one less thing to worry about is always a bonus - we're so glad we could help to get your data secure quickly!

Beoordeeld met 5 van de 5 sterren

Great experience!

5 oktober 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Ross,
Thanks for taking the time to leave us a review! Glad to hear you had a great experience!

Beoordeeld met 5 van de 5 sterren

Set up behind the scenes with out any…

Set up behind the scenes with out any fuss.
Needed to secure our tech and wanted a UK based company our IT guy sorted it and has had no issues and as we researched before hand a good price for the level of security.

23 september 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Thank you for taking the time to leave us a review. We're happy to have helped make everything as smooth as possible for you!

Beoordeeld met 5 van de 5 sterren

I have been using Backupvault for my…

I have been using Backupvault for my clients offsite backups for a number of years now. Their product works brilliantly. I have recommended them to other businesses due to the quality of their product plus the fact the backups are UK stored and fully GDPR compliant. Recently I have started to use there Microsoft 365 backups too. The team are knowledge, incredibly helpful and know their stuff. I would whole-hearted recommend them for your backup requirements.

15 september 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Nick,
Thank you for taking the time to leave us a review. We are really pleased our product works for you, and really grateful that you have been recommending us to others!

Beoordeeld met 5 van de 5 sterren

The company are brilliant.

The company are brilliant. They helped me initially sort my IT problems and from then on I have them back up all my data on a daily basis.

My business which is online only and teaches people a new skill. Should I lose my data for any reason I would be out of business.

BackupVault are invaluable and worth every penny.

15 september 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Andrew,
Thank you for taking the time to leave a review.
This is really great to hear, and we are so pleased to be supporting your business.

Beoordeeld met 5 van de 5 sterren

Excellant all round service

Many thanks to Rob who helped me when I was out of my depth. Professional, great communication and I would highly recommended

2 september 2021
Review zonder uitnodiging
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Antwoord van BackupVault

You're very welcome! Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to end

Excellent service from start to end, Fred helped us get back in, allocated us more space which made the move from 1 server to another seamless with 0 down time.

Friendly, patient, and in depth explanation of the software which made navigating around even easier than poking around at random buttons.

Thanks again Fred.

27 juli 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Keith,
Wonderful to hear that we could help you moving server.
We will pass on your thanks to Fred.

Beoordeeld met 5 van de 5 sterren

Wouldn't hesitate to recommend them

As a UK software company, we needed a reliable UK-based cloud backup solution that we could trust with our data. After a lot of research we found BackupVault and they've been pretty much perfect so far.

The system "just worked" (which is rarer than it should be really) and it was easy to set up the encryption etc., but it was great to have an actual human in a local timezone to talk to on the phone when we wanted to check a few things beforehand.

We've done some test restores to verify everything will work as planned (should the worst come to the worst!) and it all went smoothly. Very good speeds too.

This might not be the cheapest solution, but reliable and secure backups aren't the place to scrimp and save.

Would definitely recommend this company to others.

4 juni 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Thank you for taking the time to leave us a review. It’s great to hear our UK backup solution works so well for you and provides you with the trust you need.

Beoordeeld met 5 van de 5 sterren

Fast, Secure, UK Based DPA2018/GDPR Compliant Backup - Perfect

Backup Vault offers us the secure off-site backup for our 365 tenant that we needed. A lot of backup services store your files in the US, which then opens up a complicated DPA2018/GDPR issue where you need to be making sure that every step in the chain is compliant. Supporting a UK business and storing our backups in the UK puts everyone in a position of strength.

25 mei 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Jeff,

Thank you for your great feedback. We pride ourselves in helping UK businesses – like yours, meet legislation and remaining compliant.

Beoordeeld met 5 van de 5 sterren

Ticks all the boxes

For an accountancy practice a secure, off-site backup is essential. A cloud backup solution needs to be UK based for GDPR compliance and be simple to use (I have enough complicated software to master). BackupVault ticks all the boxes and the service provided is excellent. It has certainly given me one less thing to worry about.

24 mei 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Mark,
Thanks for leaving us such a fantastic review, that’s really great to hear.

Beoordeeld met 5 van de 5 sterren

Fantastic support again from…

Fantastic support again from BackupVault over the bank holiday weekend!

4 mei 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Christopher,

Thanks for taking the time to leave a review. We will pass your message on to the support team, that’s great to hear.

Beoordeeld met 5 van de 5 sterren

Very good company to work with

Very good company to work with, with an A+ backup service, I've been reselling their products for over 3 years, I've never seen a service outage and the hand full of issues we have encountered were client specific and easliy resolved. As a reseller if my customer has a problem I need to get answers fast, the turn round time on email enquiries is amazing.
Good work guys!

18 maart 2021
Review zonder uitnodiging
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Antwoord van BackupVault

Hi Richard,

Thank you for your great feedback! It’s been great working with you over the last 3 years too!

Beoordeeld met 5 van de 5 sterren

Fantastic service

I wouldn't hestitate in recommending Backup Vault. We had a great experience and both the support and service was outstanding. Many thanks!

2 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very fast backup, UK data and excellent service

I've been using BackupVault for two years, for three systems with about 200Gb data. This is for a social enterprise which wanted to keep data in the UK, encrypted. The setup was easy and the backup client is blindingly fast compared to any other I have used. Service has also been excellent - proactive and helpful when we have needed them, e.g. after a server failure to re-connect the backup account. Very happy to recommend the service to others.

20 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with the service provided…

Very pleased with the service provided to get everything set up. Our requirements were understood well. So far, I've not needed to access any backups (thankfully), but my experience so far gives me confidence in they system.

1 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

school who needed to backup the school data GDPR and security.

We are a small school who needed to backup the school data GDPR and security.
This solution is priced well. Works great and support is quick and effective. Simple to use and deploy and just works. Great solution!
You need to make sure you have a secure, restorable encrypted offsite backup and BackupVault provides this
The tech support is second to none with the help given very quickly! It is nice that support us

26 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a Dental Practice owner l have used

As a Dental Practice owner l have used BackupVault for several years now.
They have provided me with an excellent personal service.
I have found it easy to use and any issues were quickly solved for me.
They gave me all the information I needed (GDPR etc) to pass a CQC inspection.
Most importantly is the peace of mind, knowing that if I have any problems ( ransomware etc ) I will be protected.
I would highly recommend BackupVault.

20 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't be happier with the service

Couldn't be happier with the service I have received from this company, I really can't fault them at all. They are prepared to go the extra mile, even to point out when my own developer had made a mistake. Top marks all round!

12 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lifeline

Well, they say you should test your backups before you need them. Well, I've tested it a now since I *had* to use this a couple of days ago! (Had to recover an email of attachments a client had sent in that Outlook/Exchange decided to loose into the ether for no apparent reason (or a colleague managed to perma-delete!).) It would have been very embarrassing to ask her to resend so bloody glad it worked! Morale of the story, don't trust MS 365 with your data and certainly don't trust yourself or your staff....! I wouldn't be without this and I'd recommend any other 365 or GSuite user adopt it too.

8 december 2020
Review zonder uitnodiging

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