BAG&BONES Reviews 

Cannot rate them high enough. Absolutely one of the best,helpful and friendly companies I’ve dealt with. Moving home which is stressful enough and they have been incredible.

Amazing product. amazing customer service.

A year after purchasing my dachshund wall light it weirdly stopped working. I reached out via Instagram and spoke to a lovely representative who helped me to troubleshoot the issue. We quickly figured out that the dimmer cable was faulty. Straight away they offered to send out a dimmer replacement kit and checked up to make sure I’d received it and tested it out. My light now works again and is absolutely stunning. Highly recommend!

Very different in the designs and styles that complements and of course works well and stands out in a room.

Great products and superb service. The delivery of a very large" Bearmouse "was arranged smoothly by the ever so helpful - Elsa. Thankyou

Fantastic products and brilliant customer service! 5*

Customer service is outstanding: after I received an item that was damaged during transport and I could not return it because I live in a different country than the original delivery destination, they arranged for a full refund. All within hours of my initial email to assess options. Keep up the good work!

Incredible product, super easy process from design to delivery and THE best customer service. Mei was an absolute pleasure to deal with. Highly recommend 🖤

Awesome products, awesome service! The pieces feel really authentic and well made. Great value for money.

Fantastic service, quality product amazing amazing amazing!

We were let down by another company so we were up front with our anxiety. The lovely team did everything they could to reassure us a fantastic product delivered on time.
Thank you
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I have several lights from Bag&Bones and they are all absolutely beautiful and very well made. I have some that I have had for a number of years and they are just as gorgeous as when I got them. The service from the team is just brilliant too, can’t recommend the company and products enough.

I definitely recommend Bag&bones. From order to delivery is excellent, super fast service. I love my lil Let's Stay Home neon sign and bought the heart for my sister for Xmas. I did have an issue with the dimmer which was sorted really quickly. Will defo order more products in the future.

I can highly recommend Bag & Bones, from subscription, to order, delivery and customer service all was1st class! Lovely items, my partner is so happy with his gifts.

HAPPY CUSTOMER :-)

Elsa was amazing 🤩 sorted out my question super quick and Personally oversaw and packed my order to make sure it was correct and followed up making sure it all arrived safe and sound!!! Amazing customer service and amazing products!!

We ordered a custom Neon sign for our office. Mei was super helpful and efficient. We got everything sorted in a day with a dispatch at a time line that worked well for us. Efficiency is really important to us and that is what we got!

Really unusual products and so pleased with the quality.
Customer service is brilliant, really efficient and very quick to reply. Delivery is super fast, so good to find some different gifts instead of the boring high street junk. Credit where its due, keep up the great work!

Bag & Bones went the extra mile to get our LED sign to us in time for our party, driving it personally from Heathrow to our house. The result was exactly as we hoped - the centrepeice of the marquee. Thank you!

bag&bones created a unique piece for me following a neon piece of art (Keep On Keepin On...) I came across many years ago in Miami. The designer Mei was super helpful and spent so much time coming up with the design before I decided to go ahead. A fantastic company, fantastic people and fantastic products. I'd highly recommend bag & bones to anyone looking to inject life, colour and the wow factor into your home or business.

We branded our home office with a warming neon sign. The end result surpassed expectation. Brilliant quality and craftsmanship.

Makes me smile every time I look at it.

5* customer services especially Elsa who helped me so efficiently thank you! Goods arrived super quick and are of the best quality. Quirky piece of art for the home office. I bought the gold paint pot. Highly recommended. Worth every penny.

I purchased the “Biker chic” neon light, it arrived well packaged and looks amazing in my bedroom.

I shopped around and found their prices competitive. I already have my eye on another of their products.

I have also liaised with them via Instagram and they are lovely and polite. Would 100% recommend.