Dr. Hersheeta Khiani is a very professional and patient doctor who listened to my symptoms and gave me good advice and next steps. I'll start the treatment now and see if everything resolves quickly.... Toon meer
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Great service! I got an appointment within a few hours, and the doctor was fantastic: friendly, smiling, attentive, and she gave me really good advice. I received my prescription just a few minu... Toon meer
Researched medical online advisory services. BaliDoc got good reviews. Booked free 20 min appointment slot. Pre-consult questionnaire was quick and straitforward. Invite sent plus handy reminders on... Toon meer
Bedrijf heeft geantwoord
I was able to set up an online consultation in 20 minutes, which was really amazing. I had prescriptions from my home country and uploaded them to the system when asked. However, after the consultatio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Contactgegevens
Verenigde Staten
- balidoc.com
4,7
Uitstekend
135 reviews
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A Wonderful Service
This was a wonderful experience from start to finish, from the doctor herself to the admin team and staff. All digital and on my own time
They were quick, understanding, and incredibly forthcoming with any additional documents I requested.
I would highly recommend for any medical needs big or small
16 september 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Eoghan. It's lovely to hear the experience felt good from start to finish, across the doctor, the admin team and everyone else you dealt with. Being able to sort things digitally and in your own time is exactly what we want telemedicine in Bali to feel like, and getting you the extra documents you needed quickly is simply part of looking after our patients properly. Thank you for the recommendation, and we're here whenever you need us again.
Really easy and convenient service to…
Really easy and convenient service to use! The doctor was thorough, helpful and professional, and the diagnosis and treatment were spot on. Medication was organised and delivered directly to our hotel, which made everything so easy while we were away from home. Most importantly, the treatment worked and solved the issue! Very grateful for the excellent service and would definitely recommend BaliDoc to anyone needing medical assistance while in Bali.
7 september 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you so much for taking the time to share this. Knowing the treatment actually worked and solved the issue is the part that matters most to us, and we're glad the diagnosis was spot on. Getting medication organised and delivered straight to your hotel is exactly why we built BaliDoc, because being unwell far from home shouldn't mean hunting down a clinic. We really appreciate the recommendation, and we hope you enjoyed the rest of your time in Bali.
Quick and real easy hassle free will…
Quick and real easy hassle free will definitely use again
9 september 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Vienna. Quick and hassle-free is exactly what we aim for with every online doctor consultation in Bali, so it's lovely to hear that's how it felt. Travellers really shouldn't have to work hard to get proper medical care while they're here. We'll be right here whenever you need us again.
What an awesome experience
What an awesome experience ! I had Dr Mona who was so kind and professional helping to organise my medication for my stay in Bali . I ended up getting all my meds for my stay sent to my hotel . She made it so simple to do and handled it in one 20min appointment. Just have all your documents ready and there is no problems .
Cheers
8 september 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Bruce. We passed your kind words straight on to Dr. Mona and she was so happy to hear them. Sorting a full stay's worth of medication in one 20-minute appointment is exactly the outcome we hope for, and your tip about having documents ready is spot on. It's the one thing that makes prescription delivery in Bali go smoothly. Enjoy the rest of your stay, and cheers to you too.
Very fast and efficient.From doctor…
Very fast and efficient.From doctor consult online to medication being prescribed and then delivery to my Hotel.Best service,Highly recommended if you need prescriptions filled or leave medication at home like I did.5 Stars.
4 september 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Tom. Leaving medication at home is one of the most common things travellers reach out to us about, and it's genuinely stressful, so we're really glad the whole chain from online doctor consultation to hotel delivery moved so quickly for you. Fast, reliable medical care in Bali for visitors is what we care about most. Thank you for the recommendation, and we hope you had a wonderful time here.
I was staying in a remote village when…
I was staying in a remote village when Bali belly struck. I did not have any readily available transport and was in no shape to try to find a driver to take me to a public clinic in a nearby town.
I came across the BaliDoc service through a Google search, easily created an appointment for that same morning, and had a great video consultation with Dr.Karina on my phone.
Then, the BaliDoc team did a fantastic job messaging me through WhatsApp, went to work locating a nearby pharmacy that had all of the medications I needed in stock, kept me apprised of the delivery time, and had them delivered to my accommodations, all while I stayed in bed, stress-free and resting.
What a great service. I highly recommend BaliDoc for anyone needing quick, reliable, English-speaking medical help.
2 september 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you so much for writing this out in such detail. Bali belly in a remote village with no transport is honestly one of the hardest spots to be in, and we're really glad our team could track down a pharmacy with everything in stock and get it to you while you stayed tucked up in bed. Reaching people wherever they are on the island, with an English-speaking doctor and clear updates the whole way, is the entire point of BaliDoc. We hope you were back on your feet quickly, and thank you for trusting us.
Good service so far
Researched medical online advisory services. BaliDoc got good reviews. Booked free 20 min appointment slot. Pre-consult questionnaire was quick and straitforward. Invite sent plus handy reminders on the day. Easy google meet video consultation where Dr Karina had my med history to refer to. Answered all my queries and gave useful advice for pre-arrival. Call took around 15 mins followed by Dr Karina sending me a Whattsup link to get in touch when I need to refresh my prescription meds. Initial service was slick and professional. Hoping prescriptions will be as effortless.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Susie. It means a lot that you did your research first and still chose us, and we're glad Dr. Karina could go through your history properly and give you useful advice ahead of your arrival in Bali. Planning prescription medication before a trip is exactly the kind of thing we love to sort out early, so there are no surprises once you land. Do use that WhatsApp link whenever you need a refill and we'll make sure it's just as effortless. See you in Bali soon.
From the moment of panic when I…
From the moment of panic when I realized I had left my medication on the Gili islands to finally receiving it the experience was calm, efficient, convenient and helpful. Great phone / meet interview and onwards service
11 augustus 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Leyla. Realising your medication is still sitting back on the Gilis is a real moment of panic, so hearing that everything felt calm from there on is the best thing you could tell us. Steady, reassuring care for travellers moving around Bali and the islands is something we work hard at every day. We appreciate your trust, and we're here whenever you need us again.
Always an easy and quick service
Always an easy and quick service. Delivered straight to your door.
I was skeptical but actually I’ve been using them for a couple months and has been really easy. Especially coming from UK where it takes forever for appointments.
Highly recommend!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, Neve. Being a bit sceptical about an online doctor service is completely fair, so the fact that you've stayed with us for a couple of months now really means a lot. Short waits and medication delivered right to your door are what we set out to offer expats and visitors in Bali, and we know that's a big change from waiting weeks back in the UK. We appreciate your trust, and we'll be here whenever you need us.
Fabulous service
I realised I didnt have enough medication for my remaining days in Bali.😱 Managed to get an online consult within the hour and medication delivered to my door the next day. The doctor and person I was dealing with were so kind,empathetic and understanding, even after all my technical issues trying to pay etc. Im not very technologically clued up so it took a lot of their time trying to help me!! Amazing service. Very grateful 🙏💕
19 augustus 2026
Review zonder uitnodiging
Antwoord van Balidoc
Hi Anastasia, thank you so much for this lovely review 🙏 Realising you're low on medication while travelling is stressful, so we're really glad our team could arrange an online doctor consultation within the hour and have your medication delivered to your door in Bali the next day. And please don't worry at all about the technical hiccups, helping guests through booking and payment is part of the service, never a bother. Safe travels, and if you ever need an English-speaking doctor in Indonesia again, BaliDoc is here, 7 days a week.
Regards,
The BaliDoc Team
excellent
I had a consultation with Dr. Mona before my upcoming trip to Indonesia, mainly regarding my medication and the necessary documentation for travelling.
Dr. Mona was extremely friendly, helpful, patient, and empathetic. She took the time to answer all my questions and explained clearly what I needed to prepare and which documents would be required. I especially appreciated that she provided me with a written summary of everything we had discussed afterwards, which made the whole process very easy and reassuring.
A very professional and thoughtful service. I felt well advised and well prepared for my trip. Highly recommended!
12 augustus 2026
Review zonder uitnodiging
Antwoord van Balidoc
Hi Claudia, thank you for such a thoughtful review. Travelling to Indonesia with prescription medication can be confusing, so we're glad Dr. Mona could take the time to explain exactly which documents and letters you would need before your trip. Enjoy Indonesia, and if you need an English-speaking doctor while you are here, BaliDoc offers online consultations across Bali and Indonesia, 7 days a
week.
Regards,
The BaliDoc Team
Exceptional care when I urgently needed help
I contacted BaliDoc because I urgently needed medication that I could not find anywhere in Bali.
They were absolutely fantastic, especially as I was quite stressed and worried about being unable to obtain it.
They offered me a free online appointment on the same day with a real doctor, who spoke with me face-to-face by video call. The doctor reviewed my medical history, checked that I was okay and assessed my existing prescription.
Unfortunately, after checking thoroughly with pharmacies and distributors, they confirmed that my medication was unavailable in Indonesia.
But they didn’t simply say goodbye and leave me without help. Their doctor consulted with a psychiatrist on my behalf, without charging me an additional consultation fee, and they recommended an alternative medication and continued support if I needed it.
This is the best and most professional healthcare service I have experienced during my eight years in Bali and Indonesia.
BaliDoc will definitely be my first choice for medical care and support in Indonesia from now on. Their kindness, professionalism and genuine effort were incredibly reassuring during a very stressful time.
I cannot recommend them highly enough. Thank you to Dr. Karina and the whole BaliDoc team.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Balidoc
Hi Keira, thank you for taking the time to write this. It means a great deal to our whole team. Not being able to find your usual medication anywhere in Bali is genuinely frightening, and we're glad Dr. Karina could see you the same day by video call and review your history and prescription properly. When a medication simply isn't available in Indonesia, "sorry, we can't help" is not a good enough answer, so consulting our psychiatrist to find a safe alternative for you was just the right thing to do. You are always welcome back, for urgent care, repeat prescriptions or ongoing support, BaliDoc is here for you anywhere in Bali and across Indonesia.
Regards,
The BaliDoc Team
Lost my prescribed medication during transit
Lost my prescribed medication during transit… biggest stress until this amazing service, easy booking, great Doctor, no hassles, meds all sorted and delivery underway. Nga mihi nui 🙏🏽 Balidoc. So easy, online service yay🫶
31 juli 2026
Review zonder uitnodiging
Antwoord van Balidoc
Ngā mihi nui, Ngātahia 🙏🏽 Losing your prescribed medication in transit is such a stressful way to start a trip, so we're really happy the booking was easy, the online consultation was hassle-free and your meds were sorted and on their way to you quickly. That is exactly why we built BaliDoc: an English-speaking online doctor you can reach from anywhere in Bali, with prescriptions and medication delivery handled for you. Enjoy the rest of your time here, and safe travels home.
Regards,
The BaliDoc Team
Dr Mona is very helpful and…
Dr Mona is very helpful and informative.
This is easy to use and even have the option of getting meds delivered or script sent through.
Payment is easy after they send a link through on my WhatsApp.
Very convenient when you need a rest day or cannot get out of your room or unit.
26 juli 2026
Review zonder uitnodiging
Antwoord van Balidoc
Hi Aaron, thank you for the kind words. We passed them on to Dr. Mona and she is really grateful. You have summed up exactly what we set out to do: an online doctor consultation in Bali you can have without leaving your room, with the choice of medication delivered to you or a prescription sent through, and simple payment by a link. When you are unwell and need a rest day, getting to a clinic is the last thing you want to do. Thank you for the recommendation, and take good care.
Regards,
The BaliDoc Team
Easy peasy
Very easy to set up online consultation,
It was free and very professional!
12 juli 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you so much, John! We're thrilled your online doctor consultation in Bali was quick, easy, and professional. Making telehealth simple and accessible for travelers and residents alike is exactly what The Bali Doc is all about. Stay well, and we're here whenever you need us!
Doctor fantastic
Fantastic service, easy to use site very helpful and professional
9 juli 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you, George! We're so glad you found our online doctor service in Bali helpful, easy to use, and professional. Delivering fast, reliable telehealth care you can trust is our top priority. Take care, and don't hesitate to reach out to BaliDoc again!
The Bali Doc- Word class ⭐️⭐️⭐️⭐️⭐️
The Bali Doc is the best online doctor experience I ever had, I’m traveling a lot and most of the time if im not well I’m using online doctors services. But this was whole other level, very helpful connection, all the time there to help and polite and friendly. Quick appointment reservation, thanks to great help of booking who work there. Very nice dr. Cindy who was very knowledgeable helpful and caring. If you need help, you can contact Bali doc - you will not be disappointed.
7 juli 2026
Review zonder uitnodiging
Antwoord van Balidoc
Katarzyna, thank you for such a wonderful review! We're honored to be your go-to online doctor while traveling. Quick appointment booking, friendly support, and knowledgeable, caring doctors are the heart of BaliDoc. Whether you're exploring Bali or beyond, we're always here to help when you're not feeling well. Safe travels!
Best doc in Bali
The whole process went extremely smoothly. Great communication with super fast response time, the online consultation was also very easy to set up and the call only took 10-20 mins. Im glad I chose y’all super kind people that care about you and want to help you!!
6 juli 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you so much! We're delighted your online consultation with BaliDoc went smoothly, with fast communication and an easy, quick setup. Providing kind, caring, and efficient online doctor care in Bali and Indonesia is what we strive for every day. So glad you chose us. Wishing you great health!
Excellent service was able to book appointment within half an hour
Excellent service was able to book a consult within half an hour, provided prescription after detailed consultation. They also forwarded script to a chemist and organised delivery to my hotel shortly after, highly recommended.
24 juni 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you so much, Tony. We really appreciate your recommendation. We're delighted everything came together quickly, from your consultation to arranging your prescription and hotel delivery. We know that needing medical care while travelling can be stressful, so we're happy we could make the process as smooth and reassuring as possible.
This was the best medical experience I…
This was the best medical experience I have ever had in my life . From Dr consultation to delivery in less than an hour Bravo 👏 t9 BaliDoc
18 juni 2026
Review zonder uitnodiging
Antwoord van Balidoc
Thank you so much, Hendrik. What an incredible compliment to receive. Knowing this was the best medical experience you've ever had genuinely means a great deal to our entire team. We believe great healthcare should be professional, compassionate, and convenient, and we're delighted we could deliver that for you. Thank you for trusting BaliDoc, and we hope to be here for you whenever you need us in the future.
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