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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dr. Hersheeta Khiani is a very professional and patient doctor who listened to my symptoms and gave me good advice and next steps. I'll start the treatment now and see if everything resolves quickly.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service! I got an appointment within a few hours, and the doctor was fantastic: friendly, smiling, attentive, and she gave me really good advice. I received my prescription just a few minu... Toon meer

Beoordeeld met 5 van de 5 sterren

Researched medical online advisory services. BaliDoc got good reviews. Booked free 20 min appointment slot. Pre-consult questionnaire was quick and straitforward. Invite sent plus handy reminders on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was able to set up an online consultation in 20 minutes, which was really amazing. I had prescriptions from my home country and uploaded them to the system when asked. However, after the consultatio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheidsconsulent
  2. ook in
  3. Arts
  4. Online apotheek

Geschreven door het bedrijf

Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(135)

81 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, on time Highly recommend

16 december 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you for your feedback, Ahmed. We’re pleased to hear you found the service professional and punctual. Your recommendation means a lot to us.

Beoordeeld met 5 van de 5 sterren

Sound advice

Prompt arrival of GP to our video call, and sound advice provided. GP was very good and provided helpful information with our relocation to Bali.

18 november 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you for your kind review, Tim! Reliable GP consultations and clear relocation guidance are important parts of the care we work hard to provide in Bali. We hope your journey here continues to feel supported, informed, and stress-free

Beoordeeld met 5 van de 5 sterren

The best medical service in Bali!

I've used balidoc.com twice and both times have been wonderful. Their availability is great and both times, I was able to schedule a video call within 20 minutes. Dr Bintang is very friendly and listens to your problems and concerns and medical history. The first time I used their service, I had run out of two prescriptions that I am on through my doctor in the US. I've been traveling for months and haven't been back in the US to get my meds refilled, and she was able to prescribe my medications that I needed.

The second time is what really stood out to me though. I did a hormone test last week and got very abnormal results and needed to start estradiol hormone replacement therapy due to low estrogen. I went to two OBGYNs in person, both of which clearly had no idea how to help me and tried to just put me on oral birth control with estrogen, which I absolutely cannot be on due to a history of pulmonary embolism caused by oral estrogen. When I explained this to the in person doctor, he literally just laughed at me, told me there weren't other options, continued pushing the oral estrogen, and admitted that he 'doesn't know the side effects'. Absolutely terrifying.

I decided to see if balidoc.com could help me again, even if it was to just refer me to an in person doctor. I shared my lab results with her on our video call, mentioned my clotting history and she suggested the oestrogel gel, which is what I went into the OBGYN hoping to be prescribed. The clinic sent the gel via gojek the following day, along with clear instructions for how to use, suggested another hormone test in a month, and to come back with any questions. I can't believe I wasted two days and hours and so much money by going to useless in-person appointments with doctors who were attempting to prescribe me an oral hormone that would likely kill me with my medical history, when I should have just come back to balidoc.com from the start.

I couldn't recommend balidoc.com more, they are absolutely wonderful and are a breath of fresh air when it comes to finding high quality medical care in a foreign country, which can be daunting and difficult. I will make another appointment with them when my meds run out in the next month or two, and will come to them first if I ever have any different issues or concerns in the future. Thank you so, so much, balidoc.com!

10 november 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thank you for your moving review, Carissa. We’re grateful our doctor could help you access the right treatment safely and quickly. Supporting travelers with complex medical histories in Bali is something we put real care, effort, and expertise into. Your story may help others feel less alone when seeking reliable care abroad.

Beoordeeld met 5 van de 5 sterren

The doctor ( Dr Bintang) was very…

The doctor ( Dr Bintang) was very informed and helpful. It was a very easy process. Kind and considerate. Thank you

8 november 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thank you, Katrina. We’re so happy you felt cared for. That’s exactly what every patient deserves, especially when navigating treatment away from home. We’ll be here if you need support again on your next visit to Bali.

Beoordeeld met 5 van de 5 sterren

Bali Doc was amazing- the doctor was on…

Bali Doc was amazing- the doctor was on the call right at the time of the meeting. Discussed symptoms and an action plan. He arranged prescription, pick up and drop of directly to my villa. As a Canadian this was so easy and helpful

12 oktober 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thank you, Stephen! We’re so glad to hear your consultation was smooth and right on time, and that the prescription and villa delivery made things easy for you. Making healthcare simple and stress-free for travelers is what we strive for, and when you’re back in Bali, we’ll be sure to take extra good care of you.

Beoordeeld met 5 van de 5 sterren

I was so pleasantly surprised at my…

I was so pleasantly surprised at my wonderful visit with Dr. Bintang . She was just so kind and helpful. We got straight to what I needed and got exactly what I was looking for . So very pleased.

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thank you, Tiare, for your lovely review! We’re delighted to hear that Dr. Bintang’s care made your experience so positive and straightforward. Providing world-class service is our goal, and we look forward to looking after you again whenever you return to Bali.

Beoordeeld met 5 van de 5 sterren

I am so grateful to Dr Bintang for…

I am so grateful to Dr Bintang for assisting me to access medication in Bali that I had forgotten to bring on my trip. The service was efficient and easy to use, and having the medication delivered to the hotel on the same day was great service.

16 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you, Rachel! We’re so pleased Dr. Bintang could help and that same-day delivery made things easy for you. This is exactly what we aim for at BaliDoc, world-class service that makes healthcare simple and reliable for travelers.

Beoordeeld met 5 van de 5 sterren

The doctor that we used was excellent…

The doctor that we used was excellent in every respect pleasant and very professional. I only wish our medical system in Australia was as easy as yours to deal with. Best regards.Len taylor

26 september 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thank you, Len, for your kind words. We’re so pleased you had such a positive experience with our doctor. Hearing that you wish healthcare back home was as easy as here really means a lot to us. We’ll be here to take care of you again whenever you return to Bali.

Beoordeeld met 5 van de 5 sterren

Easy

From start to finish it was great easy service. I left one of my mediations at home which was a big concern, but with a few minutes l had appointment booked. Then spoke with a doctor sent some documents to her, had mediation delivered to hotel.

15 september 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thank you, Emma! We know how stressful it can be to forget important medication while traveling, so we’re really glad we could make the process quick and simple for you. It’s wonderful to hear everything went smoothly from booking to delivery.

Beoordeeld met 5 van de 5 sterren

Quick and professional service

Quick and professional service, they were able to prescribe and deliver what I needed within a week.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Balidoc

Thanks so much, Chas. We’re happy to know our team could provide the care and medication you needed in a professional way. Making healthcare in Bali reliable and stress-free for travelers is always our goal

Beoordeeld met 5 van de 5 sterren

Clear and easy communication

Dr Bintang is so helpful. She actively listened to my concerned before making recommendations. She explained everything in clear language and answered all my questions.

1 oktober 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you, Paloma! We’re delighted to hear Dr. Bintang’s clear explanations and attentive care made such a difference. Taking time to listen and provide clarity is a big part of the world-class service we aim for.

Beoordeeld met 5 van de 5 sterren

Easy to get an appointment with the…

Easy to get an appointment with the doctor online. She was super friendly and professionell. They delivered my medicine to my hotel. Good experience and I recommend it for everybody who feels sick on vacation.

15 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you, Silky! We’re so glad to hear the online booking, friendly consultation, and hotel delivery all worked well for you. It’s exactly the kind of easy, caring experience we want every traveler to have in Bali.

Beoordeeld met 5 van de 5 sterren

Thank you, Dr. Bintang

Today we had very good consultation with Dr. Bintang. She was helpful, professional. We made the whole overview for our case and received good assistance and prescriptions.

30 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you, Stanislav. We’re happy Dr. Bintang could give you a thorough consultation and clear assistance for your case. We appreciate your trust and are always here if you need us again.

Beoordeeld met 5 van de 5 sterren

Balidoc hat mich gerettet

Balidoc hat mich gerettet. Ich habe dringende Medikamente benötigt und hätte ohne der Hilfe der tollen Ärzte und des Teams meinen Urlaub abbrechen müssen. Der Service ist unglaublich! Es wurde alles getan um mir innerhalb von 24 Stunden diese zukommen zu lassen, obwohl ich sehr weit weg mein Hotel hatte. Ich bin so dankbar und kann es nur empfehlen. Danke noch mal!!!

23 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you very much, Sarah! We are so happy that our team was able to help you and that you didn’t have to cut your holiday short. Even though sourcing medication sometimes takes a lot of effort, we always do our best to get patients what they need as quickly as possible. We are very grateful for your trust and wish you all the best.

Beoordeeld met 5 van de 5 sterren

Was in Bali and I needed a medication…

Was in Bali and I needed a medication that turned out to be difficult to find and they found it after a day and even offered to have it delivered to my hotel at no charge because of the delay.

20 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you so much for your thoughtful review! We truly appreciate your kind words. Sourcing medication in Bali can sometimes take real effort, but our team is dedicated to doing everything possible to make sure patients receive what they need, and we’re happy to say that in almost all cases, we succeed. When you come back, we’ll be sure to take extra good care of you.

Beoordeeld met 5 van de 5 sterren

Very helpful and put my mind at rest…

Very helpful and put my mind at rest with taking controlled medication in to Bali

13 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

We’re pleased to know we could put your mind at ease about traveling with controlled medication. Our doctors are here not only in Bali, but also to guide patients before they arrive, making sure they feel confident and cared for throughout their journey.

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect, on time, easy, good doctor, everything was perfect !

7 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

We’re delighted to hear your experience was so seamless — from the consultation to the care you received. That’s exactly the standard of service we work toward every day.

Beoordeeld met 5 van de 5 sterren

Whether can take a strong prescription medication

There was conflicting information on websites whether I could bring a medication into the country. Dr Bintang was professional, reassured me I could and if I had problems with immigration for them to contact her.

5 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you for your feedback! We’re so pleased to hear that Dr. Bintang was able to reassure you and provide clear guidance. Traveling with medication can be stressful, and our team is always here to give patients confidence and support every step of the way.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Within 30 mins of my online consultation my medication was on the way. Dosent get any better than that. Very reasonable prices too.

4 september 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

We’re delighted you had such a smooth experience — quick consultations and fast delivery are exactly what we want for our patients. We’re working hard to offer world-class service in Bali, and your feedback tells us we’re on the right track.

Beoordeeld met 5 van de 5 sterren

Amazing service and care!

Amazing service and care. Dr. Bintang was professional, kind and knowledgeable. I've been struggling with UTIs while backpacking and she prescribed me exactly what I needed and even gave me an extra dose in case it comes back. They reached out to me right after our call with next steps and my medication was delivered within the hour. Being from the US, healthcare is a total joke there, so I really appreciate the attentiveness and how fast this service was to get me what I needed asap since I'm leaving for Australia. I 100% recommend this service.

29 augustus 2025
Review zonder uitnodiging
Logo Balidoc

Antwoord van Balidoc

Thank you for sharing your experience! Knowing that Dr. Bintang’s care and our fast medication delivery made such a difference means a lot to us. At BaliDoc, we’re committed to building a world-class service that makes healthcare in Bali easy, reliable, and stress-free for travelers. We truly appreciate your recommendation and wish you safe travels to Australia.

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