I ordered some 16th Birthday balloons which arrived in great time for the occasion the balloons were so lovely they have lasted well over two weeks & are still up as I write this review. Great purchas... Toon meer
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Great service! I made an error on my order then emailed asking for changes - Dave replied very promptly saying the changes had been made and thanking me for my order! I paid for a Saturday morning... Toon meer
Paid £6.99 extra for delivery before 1pm on my wifes birthday but DPD couldn't find her place of work a college with 800 students.
Bedrijf heeft geantwoord
I've ordered from here a few times now and every order has arrived on time, exactly as ordered. I recently tried and loved the 'AI Balloon Genie' which I used to create a dinosaur design with my son's... Toon meer
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Memorial balloons
Ordered some balloons from this site for the first time.will definitely use again.they were beautiful.delivered right on time and well packed.
Thank you balloon monkey
Arrived on time but balloons missing some puff
Arrived on time, but one of the balloons is a bit anaemic and could do with some more helium in it - it looks like it's been blown up and left for days before being sent out. My 6 year old won't be bothered but I am, for the amount I've paid.
Update 9th July - I've recieved an apology and offered a refund for the under - inflated balloon. The quick resolution is appreciated.
50th Birthday Balloon
I wanted a personalised balloon for a friend's 50th and Balloon Monkey did not disappoint....and my friend loved it! The website is easy to navigate and putting the design together was really easy with lots of great options to make a fabulous balloon. I had a round helium balloon with 2 extra helium balloons and contacted customer service to request specific colours for the 2 extra balloons...they answered my email very quickly and were happy to accommodate my request. The balloons arrived on time and in great packaging with some free sweets!
I will definitely be using Balloon Monkey again.
Great Service!
Card and Balloons arrived safely and delivered on time! Quick, Easy & Reliable Service, definitely recommend!!
Brilliant quality and was delivered on time
I ordered these balloons for my birthday back in December, they came in a fun box and the balloons were incredible quality! They were delivered on time as well. Brilliant pricing for great service.
Brilliant and easy service
Brilliant and easy service. Delivery was amazing and balloons were beautiful. I'll most certainly be using Balloon monkey again.
Great service, arrival on time, friendly website
I just wanted to say THANK YOU for your impressive service.
The box arrived on time, and was arranged as i requested.
My friend liked very much the photo balloon and the video with the QR code and even asked me where I ordered it from.
So you even won an advertisement.
It was a pleasure working with you
Regards,
Michal
My order was delivered on time for my…
My order was delivered on time for my twin daughter’s 21st birthday the balloons are great.
I also ordered two birthday cards which arrived blank with no pictures on which was a big disappointment
Great business. Product just what I wanted and speedy personal communication.
Extremely happy with the product, service and customer care.
Wonderful quality display of balloons
I ordered these balloons for my Brother who had a milestone event and they arrived the next day at the time stated. He was very pleased to receive them and his Son sent me a photo of him beside the bunch of balloons. I am so impressed with the size and quality of the balloons, and wonderful display and the inclusion of a couple that said "You did it" and "Well done", made his day. Wonderful gift I shall use this company again.
Excellent Customer Service
Had to get my bunch of ‘Get Well Soon’ balloon order re-directed , as my Granddaughter had already left Great Ormond Street Hospital , Balloon Monkey arranged this for me and re-despatched my order immediately as a gesture of good will! Nothing was too much trouble and when the balloons arrived they were fantastic ! Would definitely use this company again .
Order for my cousin’s birthday on the…
Order for my cousin’s birthday on the 23rd March, arrived on the Thursday so had plenty of time to set up. Look amazing too!
Excellent service
Excellent service, used multiple times now and I can say I have never had a bad experience.
Always delivered on time and always a wonderful arrangement of balloons.
10/10 would recommend
I would have given zero star if it was…
I would have given zero star if it was an option. I ordered and paid for balloons for my daughter’s 7th birthday, we have had no confirmation of the delivery details and cannot get hold of them either by phone or by email.
We have lost our money to be exact £53, no one is getting back to us.
Very disappointing, please do not order from this Company.
Don't Order!!!!
I would have given zero stars if it was an option! I ordered a 90th balloon bunch for my Dad which included a '90' balloon at the top which is clearly shown on the website display and on my order confirmation. However, the bunch delivered to the recipient bore no resemblance at all to the bunch I ordered with the worse thing being the '90' balloon not being displayed at the top! The customer service I've received has been shocking and even though I sent pictures of what I received and what I had ordered they still wouldn't accept how different they were. There is no way I would order again. I can't get that moment back of my Dad opening this disaster on what was a very special Birthday for him and not to mention the £60+ of my wasted money. I advise everyone to steer clear as it's likely you won't get what you've ordered and will be left disappointed as I was. An absolute shambles in my opinion!
not delivered although paid for…
not delivered although paid for delivery by 1 pm
This company were fantastic
This company were fantastic. I ordered a balloon next day delivery and the order arrived on time. The tracking was amazing got fantastic updates. I wrote to the company to ask a question and got a swift reply. No bots here just a great business doing fantastic work! My 3 year old grandson will be delighted with his birthday balloon.
Amazing Team
This is the first time I have used this company and I have to say i am very happy with the service. The Balloon arrived in not so good condition, I emailed last night and got a prompt reply this morning. They are resending the replacement tomorrow morning, and though it won't be her birthday, I know my little girl will be absolutely over the moon with the Unicorn. What little unicorn loving girl wouldn't. Thank you Chloe and the rest of the team for such a quick response and resolution. Amazing 🌟🌟🌟🌟🌟
fab…valentines day balloons and gift
Prices very competitive quality fab packaging fab email and tracking accurate was sceptical about ordering as never heard of but will 💯 use again
Great service !
Deflation
My balloon arrived and is already deflating and the design is rubbing off. Not sure if I’ll use again.
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