BALOLO Reviews 

291
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 1 van de 5 sterren

Unfortunately I can not recommend this product when buying from the USA. I was charged $81 import tax on the product, when I contacted the company they said if I had clicked on a question mark I would... Toon meer

Beoordeeld met 5 van de 5 sterren

Mega Produkte. Freue mich sehr über mein Setup. Es gab 2-3 Kleinigkeiten, durch „beide“ verursacht. Im kompetenten und lösungsorientem Austausch, konnte pragmatisch Einigung erzielt werden. Einzig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased balolo cockpit and accessories .Every piece speaks quality and its modular add-ons are something which you will no find anywhere else. I am so satisfied with my purchase . Made my home wor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you are on the fence about investing in the BALOLO ecosystem, just do it. From the moment the packages arrived, it was a really cool unboxing experience. Setting everything up was super simple, a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Seit 2012 entwickelt und produziert balolo hochwertige Produkte aus Holz. Dabei werten wir nicht nur die neusten Produkte, wie den HomePod Mini oder den Apple MagSafe funktional und optisch auf. Mit dem Setup Cockpit haben wir eine Bildschirmerhöhung entwickelt, die durch ihr modulares Zubehör das Arbeiten einfacher, ergonomischer und aufgeräumter macht.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

291 reviews

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4,4

Alle reviews

(291)

91 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Hochwertiges Setup mit durchdachtem System – klare Empfehlung

Ich habe mir mehrere Produkte von Balolo für mein Schreibtisch-Setup geholt (Monitorständer Large, Laptophalter und das große Fach für das Setup Cockpit) und bin insgesamt sehr zufrieden.

Der Monitorständer ist aus meiner Sicht das Herzstück. Die Verarbeitung ist hochwertig, das Holz wirkt massiv und sauber verarbeitet. Gleichzeitig sorgt er für eine deutlich bessere Ergonomie, da der Monitor auf eine angenehmere Höhe kommt. Besonders praktisch ist der zusätzliche Stauraum darunter, der den Schreibtisch deutlich aufgeräumter wirken lässt.

Der Laptophalter ergänzt das Setup sinnvoll. Er ist stabil, minimalistisch gehalten und fügt sich optisch nahtlos ein. Der Laptop steht sicher und leicht erhöht, was sowohl für die Nutzung als auch für die Belüftung ein Vorteil ist.

Das große Fach ist für mich das unterschätzte Highlight. Es sorgt dafür, dass mein Arbeitslaptop, iPad und Stifte sauber verstaut werden können, ohne dass sie ständig sichtbar sind. Dadurch entsteht insgesamt ein sehr cleaner und strukturierter Arbeitsplatz.

Unterm Strich überzeugt mich vor allem das durchdachte Gesamtkonzept. Die einzelnen Komponenten greifen gut ineinander und werten den Schreibtisch nicht nur funktional, sondern auch optisch deutlich auf.

Klare Empfehlung für alle, die Wert auf Ordnung, Design und Qualität legen.

30 april 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Oliver,

vielen lieben Dank für dein tolles Feedback. Das freut uns wirklich sehr!

Super zu hören, dass dein Setup als Gesamtbild so gut funktioniert und die einzelnen Teile für dich genau das tun, was sie sollen. Genau darauf kommt es uns an: ein aufgeräumter, funktionaler und gleichzeitig schöner Arbeitsplatz.

Großes Danke dir auch für die klare Empfehlung! :)

Wir wünschen dir viel Freude weiterhin mit deinem Setup!

Dein BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Premium Product and Customer Support That Delivers

I had such a positive experience with BALOLO that I wanted to leave a review.

I already owned one large Setup Cockpit and was so happy with the quality and functionality that I decided to purchase a second one for my work desk. My first unit has been excellent, which is why I had no hesitation ordering again.

When the second Setup Cockpit arrived, I noticed the board was slightly bowed, which caused one leg not to sit flush with the desk. I contacted BALOLO customer support and they responded very quickly. They were friendly, professional, and walked me through a few troubleshooting steps to confirm whether the issue was with the leg or the board itself.

After reviewing the photos and video I sent, they promptly agreed to replace the board without any hassle. The replacement arrived quickly, was perfectly flat, and everything is now set up exactly as it should be.

What impressed me most was how they handled the situation. Issues can occasionally happen with any product, but great customer service is what sets a company apart. BALOLO stood behind their product, communicated clearly, and resolved everything promptly and professionally.

I’m now the happy owner of two Setup Cockpits—one for my music production desk and one for my workspace—and I’m genuinely impressed with both the product quality and the level of service.

I would absolutely recommend BALOLO to anyone looking to elevate their desk setup.

28 april 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Chad,

thank you so much for taking the time to share such a detailed review . We really appreciate it!
We’re very happy to hear that both of your Setup Cockpits are now working perfectly and supporting your music production and workspace setups. It also means a lot to us that you highlighted how our support team handled the situation - that’s exactly the experience we aim to provide.

Thanks again for your trust and recommendation. :)
Enjoy your setups!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Very good and premium product

Very good and premium product, definitely worth the price, strongly reccomend! I got myself a monitor stand aswell as a few attachments for it and it was all very easy to install and feels very premium.

10 april 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Nicholas,

thanks so much for your feedback!
We’re really glad to hear you’re happy with the quality of our products. Enjoy your new workspace. :)

Your BALOLO-Team

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER if in UK

As previous reviewers have stated they have a scam running where they show free delivery to UK but don’t disclose massive import fees.

Surely it would just be easier to disclose them and protect your brand rather than trying to scam people and getting loads of 1* reviews.

On the surface their customer service were responsive but it’s been over two weeks now since I declined to accept delivery of the goods… I’ve emailed twice to tell them I’ll issue a chargeback with Amex as they’ve failed to refund me.

So I’ve issued a chargeback against them. So, not only will they have another 1* review they’ll be incurring fees from their payment processors all because they don’t disclose the ludicrously high import charges into the UK.

Complete waste of everyone’s time and money. Save yourself the hassle and don’t order.

29 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Robert,

thank you for your feedback.
We’re sorry to hear that you are disappointed with the process and your overall experience.

As previously communicated directly with you, customs duties and import fees for shipments outside the EU are determined and collected by the local authorities in the destination country. Unfortunately, we have no influence over these charges. We also inform about possible import duties in our shipping section, which is accessible during checkout, to ensure transparency for international orders.

Regarding your refund: as already explained, we will of course process the refund as soon as the parcel has been returned to our warehouse. The return shipment is trackable, and we are currently monitoring its progress. Once it has safely arrived back with us, the refund will be issued immediately.
We kindly ask for your understanding that we cannot process a refund while the parcel is still in transit or potentially awaiting return processing. Depending on the carrier, such returns (e.g. Royal Mail) can take up to 21 days.

If you have any further questions, please feel free to reach out to our customer service at any time.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

5* Products with a 10* Service

Best Choice Ever, it's more than a product, it's an investment.

30 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Carimo,

Thank you so much for your kind words!
We’re really happy to hear that you see it as more than just a product and that it adds real value to your setup.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Very good quality product

Very good quality product, fast delivery from Germany. I really like the possibility to customise your cockpit as you like.

9 april 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Labat,

Thank you for your kind feedback! :)
We’re very happy to hear that you’re satisfied with the product quality and delivery, and that you enjoy the customization options.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

The build quality is amazing

The build quality is amazing, I had some issues with the adhesive pad due to my carelessness and they were kind enough to send me a replacement.

Would highly recommend!! :)

3 april 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Aditya,

Thank you for your kind feedback!
We’re really happy to hear that you’re satisfied with the quality and that we could help you out with a replacement.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Premium grade desktop cockpit...with best in class service.

My new desktop cockpit is the single greatest addition to my home working setup I've ever bought. Top quality craft, packaging felt super premium and luxurious, and my desk space has gone from crowded, cheap-looking and messy to calm, clear and focused. Everyone has commented on how slick and pro it looks.

To top it off, they helped guide which setup would work for me, helped with custom and import issues I was having, and just maintained brilliant dialogue with me throughout.

Come for the professional-grade desktop cockpit to make homeworking amazing. Stay for the incredible service from brilliant people. Awesome.

7 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Jacob,

thank you so much for this incredible feedback!
We’re truly happy to hear that your new Setup Cockpit has made such a positive difference to your workspace and overall experience. It also means a lot to know that our support throughout the process was helpful for you.

Enjoy your setup, and thanks again for your trust and kind words!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Everything perfect

I ordered the Setup Cockpit with a few accessories, and all items have a great quality. Good wood and the accessories are very well produced.

All came very well packaged, without any damage whatsoever. So Everything went smoothly.

10 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Guilherme,

thank you for your great feedback! :)

We’re very happy to hear that everything arrived safely and that you’re satisfied with the quality of the Setup Cockpit and accessories.

Thank you for your support and we hope you enjoy your new workspace!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

I purchased the Cockpit setup for my…

I purchased the Cockpit setup for my desk, complete with laptop, tablet, and phone stand. I needed to purchase as a business, and the customer service was fast and punctual, as were the shipping methods. Everything was perfect! Excellent products, both quality and design. They've improved my work because now I have everything in order and can monitor everything at a glance.

20 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Luca,

Thank you so much for your kind feedback!

We’re really happy to hear that the Setup Cockpit is helping you stay more organised and improving your workflow. It means a lot to us that both the quality and design meet your expectations.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Der hohe Preis hat sich gelohnt.

Ich war zuerst etwas skeptisch wegen der hohen Preise. Habe mich dann von den vielen tollen Bildern überzeugen lassen und jetzt, wo ich meinen Desk selbst mit dem Balolo Cockpit ausgestattet habe, würde ich es nicht mehr hergeben. Es ist den Preis definitiv wert! Extrem gut verarbeitet und hochwertig. Mein Desk fühlt sich heute fast ein bisschen nach Wellness an.

1 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Lukas,

vielen Dank für dein tolles Feedback!

Es freut uns sehr zu hören, dass du so zufrieden bist und dein Setup jetzt genau deinen Erwartungen entspricht.

Wir wünschen dir weiterhin viel Freude mit deinen BALOLO Produkten.


Dein BALOLO-Team

Beoordeeld met 4 van de 5 sterren

Good service

Balolo looking good on my desk fits perfect with the addons

Thank you
And came to a resolution on import fees issue
Will shop again

9 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hello,

thank you for your feedback! We’re really sorry that the customs fees caused frustration and for any delays you experienced. For shipments outside the EU, import duties are set by local authorities, and unfortunately we don’t have control over them. We do include a note about possible import fees in our shipping section, which is also linked during checkout, so customers are aware ahead of time.

If you like, feel free to reach out to our customer support. We’d be happy to look at your order together and see how we can help make things right.
Aside from all that, we truly hope that our products still bring you joy and enhance your workspace.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Great Customer experience

From a positive perspective it is a really nicely thought through and well made product. However it is very expensive, especially once here in the UK you have to pay import tax which in my case was north of £90. Would I have ordered if I had known before I hit the pay button. Probably not. There's a wealth of similar products on the market with a more reasonable price point. Update: Further to. the initial rating comments above Balolo reached out and kindly refunded me half of the cost of importing which is a kind gesture. Therefore upgrading to 5 stars due to the excellent customer service.

20 februari 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Mikey,

Thank you for your feedback! We’re glad to hear you appreciate the thought and quality that went into the product. We understand that the overall cost, especially once import fees for the UK are included, can feel high. Customs duties are set by local authorities and are unfortunately out of our control. We always try to be transparent in our shipping section about potential import fees for orders outside the EU.

If you like, you can also reach out to us directly and we can look together to see if we can find a solution.

We really appreciate your input and hope you still enjoy your BALOLO products!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Happy with the aesthetics

I am very happy with the aesthetics and the fact that it is handmade. I am still waiting for the Desk Cockpit. But the Setup Cockpit is already shining on my current desk. It feels way more lovely to work at my desk now!

6 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Thijs,

Thanks so much for your feedback! We’re so glad your Setup Cockpit is already making your desk feel better. We’re sure the Desk Cockpit will round everything off perfectly and make your workspace even more awesome!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Supreme quality monitor desktop stand made in Germany

Luxury looking monitor desktop stand of premium quality, natural wood, sturdy construction, and the best of all endless modifiability that would suit your needs!

12 februari 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Adam,

Thanks for your awesome feedback! 😊 We’re really happy to hear you’re enjoying the quality and flexibility of your Setup Cockpit.

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Highly recommend! Great quality items

Highly recommend! I ordered the large desk shelf, laptop riser and headphone stand. The delivery was quick from Germany to the UK and everything was really nicely packaged, so I was excited as soon as I opened the box. You can really tell how good quality the pieces are. They are well made and feel substantial and were easy to put together. It's made my desk set up look so much more aesthetic! I will be buying more items.

20 februari 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Hollie,

Thanks so much for your feedback! 😊

We’re thrilled to hear your BALOLO pieces are making your workspace look and feel awesome. Enjoy your workspace!


Your BALOLO-Team

Beoordeeld met 1 van de 5 sterren

IF YOU'RE IN THE UK - AVOID

Wish I'd read more reviews before buying. Product is nice enough (expensive) and it's not a scam - HOWEVER do not be fooled by the free UK shipping they plaster all over their website. Apparently I was meant to click on a tiny question mark somewhere on the checkout page to discover it would cost an additional £122 in import fees.

A 50% discount on these fees was offered - great, I thought, not a bad gesture. Oh no, once it's processed it's actually a 50% discount on part of the additional costs.

I really wish buying nice stuff from the internet wouldnt be easier with the assistance of a lawyer checking all the fine print as you go through but with these guys that's what I'd recommend. If you're in the UK - avoid.

Product itself is decent - value for money including hidden costs = terrible.

4 maart 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi James,

Thanks for your feedback! We’re glad we could find a solution together.

Regarding the import VAT, we offered a 50% refund, and this was clearly outlined in our communication. As noted during our email conversation, it seems there was a misunderstanding regarding the details of this offer.

For shipments outside the EU, customs duties and import fees may apply. These are set and collected by the local authorities in the destination country, and unfortunately, we cannot influence them. We also highlight this in our shipping section, which is linked during checkout, to keep customers informed about possible import duties for international orders.

We really appreciate your input and hope you continue to enjoy your BALOLO products!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

great product well designed …

great product well designed and manufactured. All built with high quality products perfectly fitting together. It made me fun setting it up and assemble all to the end product.

22 januari 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Florian,

Thank you for your kind words! We’re glad to hear you enjoyed setting up your BALOLO products and that everything fit together so well.

Enjoy your workspace!

Your BALOLO-Team

Beoordeeld met 5 van de 5 sterren

Fantastic products that look and feel great

Fantastic products that look great and feel/are high quality. Shipping was also very fast.

14 februari 2026
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi,

Thank you so much for your feedback! We’re thrilled to hear you’re happy with the quality of your BALOLO products and that they arrived quickly.

Enjoy your setup!

Your BALOLO-Team

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