BALOLO Reviews 

291
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 1 van de 5 sterren

Unfortunately I can not recommend this product when buying from the USA. I was charged $81 import tax on the product, when I contacted the company they said if I had clicked on a question mark I would... Toon meer

Beoordeeld met 5 van de 5 sterren

Mega Produkte. Freue mich sehr über mein Setup. Es gab 2-3 Kleinigkeiten, durch „beide“ verursacht. Im kompetenten und lösungsorientem Austausch, konnte pragmatisch Einigung erzielt werden. Einzig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased balolo cockpit and accessories .Every piece speaks quality and its modular add-ons are something which you will no find anywhere else. I am so satisfied with my purchase . Made my home wor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you are on the fence about investing in the BALOLO ecosystem, just do it. From the moment the packages arrived, it was a really cool unboxing experience. Setting everything up was super simple, a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Seit 2012 entwickelt und produziert balolo hochwertige Produkte aus Holz. Dabei werten wir nicht nur die neusten Produkte, wie den HomePod Mini oder den Apple MagSafe funktional und optisch auf. Mit dem Setup Cockpit haben wir eine Bildschirmerhöhung entwickelt, die durch ihr modulares Zubehör das Arbeiten einfacher, ergonomischer und aufgeräumter macht.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

291 reviews

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4,4

Alle reviews

(291)

91 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Very poor customer charges. Miss selling.

Very poor. Avoid. No mention of custom charges on website or at any point in the sales process. This is false advertising. Going to cost me an additional 30% to get it released, which makes what is just a dice of wood very very expensive. Avoid this business

13 maart 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Dear Alister,

Thank you for your feedback. We're sorry to hear that you were surprised by customs charges and understand your frustration.

As a company based in Germany, orders shipped to the UK are subject to customs duties based on UK regulations. These charges are determined by local authorities and are not within our control. We do clearly state this in our shipping policy, but we value your feedback to make this information more visible during the checkout process and will take it into account as we continue improving our customer experience.

If you have any other questions, please feel free to reach out to our customer support team.

Best regards,

Your BALOLO-team

Beoordeeld met 3 van de 5 sterren

If purchasing from UK - add an extra 30% to price

If purchasing from the UK be prepared to pay an additional 30% on the advertised purchase price due to customs duty, a clearance fee and import VAT. E.g. on my order of £329.60, an additional charge of £96.28 was due. When making a purchase on the website this is not made clear, nor on the confirmation e-mails sent by the company. They simply state it is for us to know this in advance and not within their control.

It would be helpful if they added a qualifying statement that the order "may be subject to local taxes" when a customer is making a purchase (and not hidden on a different webpage) so as to be clear to the customer. I would expect this from a premium company such as this.

NB - I have amended the review to increase star rating because after further engagement with customer services Balolo did kindly agree to pay 50% of the charges due.

11 maart 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Dear Tom,

Thank you for your feedback. We understand that unexpected customs charges can be frustrating, and we appreciate the opportunity to address your concerns.

As a company based in Germany, all orders shipped to the UK are subject to customs fees as determined by UK authorities. These charges are unfortunately not within our control. We do clearly state this in our shipping policy on our website. We understand your need to have this information more prominent during your order process and will take your feedback seriously as we strive to improve our customer experience.

If you have any further questions or concerns, please feel free to reach out to our support team directly.

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

The whole experience with Balolo has…

The whole experience with Balolo has been exceptional.

From designing my cockpit on the website to the surprisingly fast delivery (I'm in Italy), every step was seamless. The self-assembly was straightforward, and once set up, the quality and customisability of the product made a real difference.

It not only elevated my workspace but also boosted my productivity - I actually want to stay at my desk longer!

Highly recommended for anyone looking to upgrade their setup with a premium, well-crafted solution.

18 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Alessandro,

Thanks for sharing your experience! We're thrilled to hear that everything went smoothly and that your new setup is making such a positive impact. Enjoy your upgraded workspace.

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Great and useful products

Stunning and clean finishes, if you want to improve the look and the functionality of your setup Balolo is the answer

Beware of the final price, take in count your country fees (if you are out of Germany)

25 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Jair,

Thanks for the feedback! We're happy to hear you're enjoying the design and functionality of your setup. Enjoy your new workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Balolo products are of high quality.

Balolo products are of high quality.

I am very pleased with the Balolo monitor stand that I received a fortnight ago.

When I unpacked the parcels, the stand and the catchall tray looked as beautiful as I had seen on the website. The wood is of very good quality and good looking.

I ordered the products on a Sunday and received following Saturday.

Have a neat and organized desktop is very important to be productive. That was my objective and it is now reached ;)

1 maart 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Julien,

We're so glad to hear that your Setup Cockpit met your expectations and helped you create a more organized workspace! Enjoy your new setup, and thank you for your support!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Workspace Enhanced!

I am thoroughly impressed with the quality of Balolo's products. Looking at my home work space, it needed better organization and cable management. Searches brought up BALOLO and I decided to give them a try. I was thoroughly impressed with the build quality and sturdiness of the cockpit. What I also like is the ability to customize where the accessories/add-ons can attach to the cockpit. You can set it up in so many ways that suit your needs the best. Can't recommend this highly enough. It has helped make my space organized, cleaner and me more productive.

3 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Vassilios,

Thank you for sharing your experience! Sounds like the Setup Cockpit was the perfect upgrade for your workspace! We're thrilled to hear it's helping you stay organized and productive. Enjoy your new workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Rigtig glade for mine produkter

Rigtig glade for mine produkter. Kvalitet i top, og gør lige hjemmekontoret dobbelt så lækkert.

23 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hey Benjamin,

Thank you for sharing your feedback! Great to hear that you're so happy with your products. We hope you'll continue to enjoy your upgraded workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Exceptional Quality – Worth Every Penny!

I received my order from Balolo two weeks ago, and I’m absolutely loving it! The quality is outstanding—easily the best I’ve ever experienced. While it is a premium purchase, the craftsmanship and durability make it well worth the investment. You can tell these products are built to last for decades. Highly recommend Balolo for anyone looking for top-tier quality!

21 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Brian,

Thank you for your kind words! We're so happy to hear that you're loving your setup and recognizing the craftsmanship behind our products. We truly appreciate your support. Enjoy your new workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Balolo is an exceptional online store…

Balolo is an exceptional online store that offers beautifully crafted wooden accessories, perfect for enhancing any workspace. The attention to detail and quality of their products truly reflect German craftsmanship, making each item not just functional but also a piece of art. With a user-friendly website and a commitment to sustainability, Balolo is a fantastic choice for anyone looking to elevate their desk setup with stylish and eco-friendly solutions.

21 februari 2025
Logo BALOLO

Antwoord van BALOLO

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate the craftsmanship and design of our products. Enjoy your upgraded workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Amazing products and fast delivery!

I recently purchased a variety of items from Balolo, and I must say, the quality is simply exceptional! It’s not just high-quality; it’s the best quality I’ve ever encountered. While it is an expensive purchase, I understand that quality comes at a price. I am confident that these items will last for decades, making them a worthwhile investment :)

25 januari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hey Robin,

Thanks a lot for sharing your experience! We're thrilled to hear that you're impressed with the quality of our products. We truly believe in creating long-lasting products and it's great to know that you feel the same way about the Setup Cockpit. Enjoy your setup!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

I bought this shelf because I did not…

I bought this shelf because I did not find an equivalent in terms of quality and accessories. It is also very design and beautiful. I am extremely satisfied with my purchase. Very good product with a very easy assembly of accessories. Everything is provided. One regret, that it is a little expensive but what quality that makes forget the price. I highly recommend these products.

10 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hey Pascal,

Thank you for your kind words and for sharing your experience! We're thrilled to hear that you're satisfied with the quality and design of your Setup Cockpit. We understand that the price is an investment, but we're glad to hear that you think it's worthwhile and that you appreciate the quality and craftsmanship that stands behind it. Enjoy your setup!

Best regards,

Your BALOLO-team

Beoordeeld met 3 van de 5 sterren

I had been considering buying this…

I had been considering buying this cockpit setup for a few months. It seemed like an ideal solution, offering all the necessary tools for my gadgets with great quality. However, the price was quite high for me, so I looked for alternatives but couldn’t find any that met my requirements.

Eventually, I decided to go for it. I ordered the setup, and it arrived just two days later – really fast delivery. However, when I unpacked it and placed the main board on the table to assemble, I was shocked to find that it was wobbling. The board was warped, with one corner lifted about 3 mm off the table, making it unstable.

I contacted support, and they advised me to leave the board for a few weeks so the wood could stabilize over time. After researching the topic, I found that for thick layered wood, it’s almost impossible to return to a flat form (assuming, as support suggested, that the warping was due to temperature or humidity changes during storage or delivery). So, I requested an immediate replacement, and my request was approved.

A few days later, I received the replacement board—and guess what? It had the exact same issue. I attached the feet, placed my monitor and laptop on it, and while the weight made it somewhat more stable, it still sat mostly on three legs instead of four.

At this point, I decided to keep the setup, but be aware that for 300 euros, you might receive a warped board.

As I continued assembling, I found that a bolt was missing for the MacBook dock. I contacted support again, and while they quickly sent a replacement, it was frustrating to deal with another issue in a supposedly premium product.

Final thoughts on the Balolo cockpit setup:

✅ High-quality metal parts and well-processed wood
❌ Warped plywood for 300 euros
❌ Missing bolt for an accessory
✅ Fast and helpful support, quick delivery

P.S. Of course, in daily usage, it doesn’t bother me much—it’s not wobbling during work. But the first impression and overall image of the product were ruined.
I waited two weeks before writing this review, and the problem is still here. The weight still rests on three legs, and the wood hasn’t stabilized.

10 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Dear Maksim,

Thank you for your honest and detailed review. We truly appreciate your feedback and are sorry to hear about the issues you faced. Quality is our top priority, and we regret that your experience didn't fully meet your expectations. I have checked your case with our support team again, and judging from the pictures you've sent it looks like the warping indeed stems from temperature changes during transportation.

Of course it is a very unlucky coincidence that this occurred again with the board that has been resent to you. Should the warping not settle over time, please feel free to reach out to our support team again.

Quality and customer satisfaction is most important to us, so we highly appreciate your feedback and input. We appreciate your trust and hope you still enjoy your setup in the long run.

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

A monitor stand that make the difference

I never thought a monitor stand could make such a difference. My desk is pretty small, and it was always a mess. The Balolo Setup Cockpit Monitor Stand has completely changed the game. It's freed up so much space – I can actually fit my keyboard and mouse comfortably now! The stand itself is really well-made, it feels premium and looks great. I was worried about stability, but it's rock solid. If you're short on desk space, this is a must-have. I'm so glad I invested in it. Product 10/10!!!

10 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Marco,

Thank you for your amazing review! We're thrilled to hear that your Setup Cockpit has made such a big difference and helped you create a more organized workspace. Enjoy your setup!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Perfect. No notes!

I purchased a large Setup Cockpit Monitor Stand with a few accessories. It’s completely transformed my workspace. The quality is absolutely top notch. And further to that, the customer service I’ve received has been swift, efficient, thoughtful and considerate. I couldn’t recommend Balolo highly enough!

3 februari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Martin,

Thank you so much for your fantastic review! We're so happy to hear that your Setup Cockpit has transformed your workspace and that both the quality and our customer service have met your expectations. We hope you continue to enjoy your new workspace and are incredibly grateful for your support!

Best regards,

Your BALOLO-team

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM UK!

DO NOT BUY FROM UK!

I spent over £200 on a medium cockpit and accessories from Balolo, only to discover hidden customs charges. As a first-time customer, I wish I’d read the reviews before ordering. To make matters worse, the items are being held by customs, and I was never informed about this at any point. I had to email the Balolo asking why my orders is delayed to learn this.

Balolo's response? Email customs and sort it with them... Absolutely unacceptable

The company deliberately hides this information deep in their website and doesn’t disclose it upfront during checkout. No product quality is worth this hassle. I won’t be buying from them again and will warn others in the UK to stay away from them.

It’s unreasonable to expect customers to dig through a company’s shipping policy every time they shop in their local currency. Their generic, unhelpful responses only make matters worse. AVOID THIS COMPANY AT ALL COSTS!

23 januari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Dear Oskar,

Thank you for your feedback. We're very sorry to hear about your experience and understand your frustration.

As we are based in Germany, orders shipped to the UK are subject to customs duties and VAT based on UK import regulations. These charges are determined by UK authorities and are unfortunately beyond our control. We do clearly state this in our shipping section, but we value your feedback that this information has not been prominent enough for you.

We're also sorry for any confusion regarding the delay of your order. Once a shipment reaches UK customs, the clearance process is handled by Parcelforce, and we have unfortunately no control over the processing time. During this process, Parcelforce sends out a letter informing the recipient that their package is held at customs. We regret that this does not seem to have happened in your case.

We appreciate your feedback and will continue to improve our communication to ensure a smoother customer experience. If you need any further assistance, please feel free to reach out to our customer support directly.

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

In deciding to upgrade my workspace

In deciding to upgrade my workspace, I hoped to not only get a bit more organized but also create a more polished space that matched with my current aesthetic. I reviewed a number of companies and competitors but ultimately was intrigued with Balolo's price point, their modular system, and the apparent quality of their products. Of course, it's always a bit of a gamble buying something online if you've never seen or touched that product in person. That being said, I reviewed a number of reviews, videos, photos etc and ended up feeling pretty confident that I was getting what I paid for.

Upon receiving the product, incredibly fast btw, my expectations perfectly aligned with what I received. The wood is beautiful, everything is machined precisely, and the modular attachments are a thick gauge powder coated steel with precise edge folds and custom bends. Setup took a solid 20 minutes and the attention to detail by Balolo is evident throughout. I've got nothing but positive things to say about their products and in this instance, you absolutely get what you pay for.

15 januari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi there,

Thank you so much for sharing your feedback! We're thrilled to hear that your experience with us exceeded your expectations. It's great to now that you appreciate the quality and design of your new workspace and that setting up your new workspace went so smoothly!

Thank you for your support!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Fantastic product

Fantastic product, great marketing, and great post purchase follow up. I highly recommend this product, it is very high quality and the modular aspect allows anyone to customize it to their desk needs.

13 januari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Spencer,

Thank you for your fantastic review! We're so glad to hear that you're happy with the flexibility and quality of your new setup. Enjoy your new setup!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Happy me 😍


Happy me 😍
I bought the large setup with some accessories. I’m super happy with my new setup. The quality is amazing, you can adjust your settings quite easily and make it your own!
Surly I’m gonna order a lot more soon.
Thanks Balolo

15 januari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi there,

Thank you so much for your amazing review! We're happy to hear that you're enjoying your new setup and that you appreciate the quality of our products.

Wishing you many productive hours at your new workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Best of the best!

I bought the large setup Cockpit and mouse pad and am quite satisfied with the products, as they are sustainable, made from good materials and compliment my room decor. I am definitely buying from them again in the future as well!

17 januari 2025
Review zonder uitnodiging
Logo BALOLO

Antwoord van BALOLO

Hi Petre,

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying the design and quality of your setup. Enjoy your new workspace!

Best regards,

Your BALOLO-team

Beoordeeld met 5 van de 5 sterren

Design and functionality can go together

I was looking to create more space on my little desk and still have some luxurious, yet still quality, feel about it. Once I stumbled on Balolo I saw the possibilities.
Thanks to the large cockpit I could keep my 27" monitor and install a second 15" monitor on a tablet mount and also create a place for my desktop speakers.
Beneath the large cockpit I now have ample room for other stuff or just keep it nice and clean.
The order process was very simple and straightforward as were the specifications of each item and optional piece. After the order process you are kept very informed about the production and shipment process.
Thanks to their build quality and packaging it will arrive without any scratch.
I am so happy for my creative (photography and 3d printing) and gaming environment that we immediately ordered a similar setup for my wife's desk.
Excellent craftmanship. Keep up the good work Balolo-team.

Johan V.C.
(Belgium)

16 januari 2025
Logo BALOLO

Antwoord van BALOLO

Hi Johan,

Thank you for sharing your experience in such detail! We're so happy to hear about how the Setup Cockpit has transformed your workspace! It's great to know you appreciate the quality of our products and our service. We're thrilled to hear you also ordered a setup for your wife already!

Thank you for your support and wishing both of you many productive hours with your new workspaces!

Best regards,

Your BALOLO-team

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