I bought a "sterling silver" necklace from them last Xmas and it turned black already, even I only put it on once. The item has never interacted with water or chemicals but was placed on the table... Toon meer
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I bought 4 pieces of amber jewellery, sadly I had to return 2 , a bracelet and a necklace for the same reason: clasps were too small and therefore difficult to operate. Two remaining jewellery, a... Toon meer
Bedrijf heeft geantwoord
Ordered and dispatched 12/12/22 on 48 hour tracked. Still sat at dispatched. Not yet received. No answer to email queries. So far disappointed. Will be looking for refund at this rate. Update* A... Toon meer
Bedrijf heeft geantwoord
I've just brought the violin pendent. It arrived today, it's absolutely beautiful. I'm really happy with my purchase. I've already got the bee which I love and regularly receive a lot of compliments.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Baltic Beauty
Geschreven door het bedrijf
The fastest growing Amber Jewellery store in the UK. Shop our timeless baltic amber designs and explore our amber jewellery collections perfect for the modern woman.
Baltic Beauty Jewellery is every day luxury to evening elegance. With exquisite and unique designs, we strive to encourage that jewellery need not just be an embellishment, but an extension of your personality and kind. Jewellery has told stories throughout history and we have a responsibly to carry on this rich narrative.
Inspirations behind our jewellery are deeply rooted in the beauty of nature. You'll often find that the sterling silver elements mimic the sea's waves, or parallel a tree's colonising vines. We turn to every aspect of the natural world to offer an authentic reference.
Baltic Beauty is a Recommended Seller by the International Amber Association - the highest level of assurance that you are purchasing genuine, natural Baltic amber. All of our jewellery is made of .925 Sterling Silver and carries the appropriate stamps and hallmarks.
Contactgegevens
Verenigd Koninkrijk
- care@balticbeauty.co.uk
- balticbeauty.co.uk
4,2
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382 reviews
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Black ring
Ordered a beautiful black ring and absolutely in love! Got emails to confirm and been updated all the way to delivery! Ring exactly as advertised, the only thing I would suggest is upping a size they run quite tight.
14 februari 2026
Review zonder uitnodiging
Antwoord van Baltic Beauty
We're so glad you're in love with your ring! Thank you also for the helpful tip about sizing; this is really useful feedback and we'd encourage anyone reading to consider sizing up for a more comfortable fit. We appreciate you taking the time to share that. We hope to see you again soon!
Team BB 🧡
Quality product, great company to deal with
Purchased a Tulip ring and am very happy with my purchase. It was despatched promptly and arrived beautifully packaged. When ordering online I had a query and used the Chat option. The query I had was answered and dealt with promptly. Can recommend this company - products are fairly priced given the quality of the jewellery.
13 januari 2026
Antwoord van Baltic Beauty
What a lovely review - thank you so much! We're thrilled you're happy with your Tulip ring and that everything from ordering to delivery was a smooth experience. It's great to hear our chat support was helpful too - we always want to make things as easy as possible for our customers. Thank you so much for recommending us, it really does mean a lot!
Team BB 🧡
Excellent customer service
I came across this website after searching for polish amber, the products looked beautiful so I ordered a necklace a few months before Xmas as a gift. It arrived promptly, however after the recipient opened the gift we realised the clasp had broken, these things happen, no harm done, nobodies fault, I emailed Customer care and they went absolutely above and beyond to rectify the problem as quickly and efficiently as they could. Their customer service is absolutely second to none. I’m really pleased with the whole experience even though there was an issue, the way it was dealt with still made the experience top tier. Would highly recommend for anyone looking for beautiful pieces of amber.
5 januari 2026
Review zonder uitnodiging
Antwoord van Baltic Beauty
This really has made our day, Emma - thank you so much for such a wonderfully generous review! We're so sorry the clasp arrived damaged, but we're truly touched by the gracious way you handled it and gave us the chance to put things right. That means a great deal to us. We always want every customer to feel well looked after, especially when something doesn't go to plan, so to hear the experience still felt top tier despite the hiccup is the greatest compliment we could receive. We hope the recipient is now enjoying their necklace, and we look forward to welcoming you back to Baltic Beauty!
Team BB 🧡
Lovely Amber Bracelet
Lovely Amber Bracelet
Ordering was simple and delivery quick, the bracelet itself is pretty and well made. I ordered the additional gift packaging which I felt was deserved of such a lovely piece of jewellery.
12 december 2025
Antwoord van Baltic Beauty
Thank you so much, Ed! We’re delighted to hear you’re happy with your amber bracelet and the gift packaging. We really appreciate your kind words and support! BB 🧡
Baltic Beauty always excels 😊
I was very pleased, as usual, with my choice of jewellery, the service from BB & their careful delivery.
10 november 2025
Antwoord van Baltic Beauty
Thank you so much, Karen! We’re delighted to hear you’re pleased with your jewellery and our service, as always. Your continued support means a great deal to us. BB 🧡
Best Amber jewellery shop
I’ve had the pleasure of shopping with Baltic Beauty several times, and I can’t speak highly enough of their outstanding customer service. The team always provides thoughtful, tailored responses to individual customer needs and consistently goes above and beyond to offer the best possible support—whether it’s for online purchases or product inquiries.
For my recent purchase, they were incredibly helpful in assisting me to choose the perfect piece. Their professionalism, care, and genuine passion for their jewellery truly set them apart. I’m deeply impressed and grateful for such a wonderful shopping experience every time.
Highly recommended!
9 november 2025
Antwoord van Baltic Beauty
Thank you so much, Michael. Your kind words mean the world to us! We’re absolutely delighted to hear you’ve had such positive experiences with Baltic Beauty and that we could help you find the perfect piece. Your continued support and recommendation truly mean so much - we’re grateful to have customers like you! BB 🧡
Antwoord van Baltic Beauty
Thank you so much! We’re delighted to hear you love your green amber earrings and pendant, BB 🧡
I bought a beautiful amber ring to wear…
I bought a beautiful amber ring to wear occasionally. The stone feel out and as My ring is still within the warranty period I have tried all ways to make contact with Baltic beauty, the customer service is non existant, no phone number email, the live chat does not respond, even though they give seemingly links to message, the links take you nowhere. The information to contact them doesnt exist on the website. you talk about warranty and repairs, so frustrated no way of contacting them. I loved this ring and was after a repair. Absolutely gutted.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Baltic Beauty
Thank you so much for sharing your experience, Lisa. We’re really glad we were able to resolve this for you. Your feedback is important, and we truly appreciate your patience while we sorted everything out. We hope you enjoy wearing your beautiful amber ring again! BB 🧡
Beautiful but over-packaged
The jewellery is beautiful, at a not unreasonable price, but horribly over-packaged. Boxes and bags and tissue paper. Just too much in a time of climate crisis. The company needs to make two offers - a lot of packaging (as it currently has) if you think it's important for a gift (though a bit less would be good), and way way less for when it's just for yourself.
14 juli 2025
Antwoord van Baltic Beauty
Thank you so much for your thoughtful feedback, Jane. We’re glad you love the jewellery and appreciate your point about packaging. We’ll certainly take this on board and look at options to offer a more minimal choice for those buying for themselves while keeping the presentation special for gifts. Your input is really valuable to us. BB 🧡
Great bracelets
Great bracelets. Excellent customer service when I had to arrange an exchange.
15 juli 2025
Antwoord van Baltic Beauty
Thank you so much! We’re delighted to hear you’re happy with your bracelets and that the exchange process was handled smoothly, BB 🧡
Faultless customer service.
11 juli 2025
Antwoord van Baltic Beauty
Thank you so much, Terence! We’re delighted to hear you had a faultless experience with our customer service, BB 🧡
Ordered two bracelets50th Anniversary gifts
Ordered two bracelets, two sets of earrings and a set of cufflinks. All beautiful but all gems smaller than expected.
16 juni 2025
Antwoord van Baltic Beauty
Thank you for your honest feedback! We do include all amber dimensions on our product pages, but we really appreciate you letting us know. We’ll do our best to make this even clearer going forward. We truly appreciate your kindness and support.
– BB 🧡
Antwoord van Baltic Beauty
Thank you so much! We’re delighted to hear you love both the jewellery and the packaging.
– BB 🧡
Finest quality and unique designs!
LOVE them! Baltic Beauty make exquisite jewellery. Finest quality possible. Unique, modern, edgy designs. Unparalleled kindness in customer service. Timeless jewellery that means something and you can pass on for generations.
29 juni 2025
Review zonder uitnodiging
Antwoord van Baltic Beauty
Thank you so much for your beautiful and thoughtful review! Creating timeless jewellery that can be passed on for generations is exactly what we aim for. Your support truly inspires us.
– BB 🧡
Birthday Present…
Had to replace a birthday present from another company that was faulty at short notice. Baltic Beauty Product was great, it arrived quickly and recipient loved it!
12 mei 2025
Antwoord van Baltic Beauty
Thank you so much for your kind words! I’m so glad we could help at short notice and that the gift was a success – what a lovely outcome.
Warmest wishes,
BB 🧡
Excellent !!
12 mei 2025
Antwoord van Baltic Beauty
Thank you so much! We're thrilled to hear you had an excellent experience.
– BB 🧡
I’m Beautiful earrings love them unusual…
Beautiful earrings love them unusual citrus amber
16 april 2025
Antwoord van Baltic Beauty
Thank you so much! I’m so glad you love the earrings – citrus amber is such a special and unique choice. 🧡
Warm wishes,
Aimee
Proud to be an ambassador and part of…
Proud to be an ambassador and part of the Baltic Beauty family. Their jewellery is amazing, everything arrives very quickly. The packaging is always on point.
22 april 2025
Antwoord van Baltic Beauty
Thank you so much for your lovely words and continued support – it truly means the world to us! We're so proud to have you as part of the Baltic Beauty family. 🧡
Warmest wishes,
Aimee
Beautifully crafted jewellery which is…
Beautifully crafted jewellery which is reasonably priced. I have purchased several items as gifts (and a personal treat for myself) and they have all been exactly as described. Service is swift and will no doubt be back.
11 april 2025
Antwoord van Baltic Beauty
Thank you so much for your kind words and continued support, Helen! We're delighted to hear you've enjoyed both gifting and treating yourself to our pieces. It means the world to us, and we look forward to welcoming you back again soon! BB 💛
The necklace is wonderful
The necklace is wonderful! I need a bracelet in this style, but could not find in an offer. The package was fast and arrived safely. Strongly recommend and am going to buy something in a future ☺️
17 februari 2025
Antwoord van Baltic Beauty
Thank you so much for your lovely review, Ewa! We're so happy to hear you love the necklace and that it arrived safely. Your support means a lot to us, and we’d love to help you find a matching bracelet in future - we hope to welcome you back soon! BB 😊💛
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