M&S Credit Card Reviews 

Any issues that i have experienced with sellers have been resolved very quickly.

Even 1 is too high.Since new app upgrade have lost all access to banking app Customer service team just pass you around then promise call back (to get you off the phone ) then don't call back .Still having issues Worried data has been compromised expressed to service team but they do not seem to care or too much trouble for them to look into.What was the saying COMPUTER SAYS NO so you don't exist or matter

Always good to use this card. Bank was proactive recently in identifying two rogue payments in the US and promptly contacted me to verify and then cancel card.

A recent attempt to use the card online was frustrated by a security check. Being in a hurry I used another card with no problems.

Since having my stroke I am struggling to get into the app. M&S have made it impossible for people like me since upping there security!

Accepted just about everywhere, easy and safe for me to keep updated and easy to make payments

Been with M&S Credit Card for some years now and have had brilliant support, help and advice. Customer service is always great and helpful. More importantly, M&S picked up on my card details being used by someone else. It was only a £5 transaction (to begin with) but M&S put a stop on my card immediately and contact me. This saved further usage and a possible big spend on my card. Yes, one time they put a stop on my card and I had made the transaction, however, they soon rectified this on conformation that I had made the purchase. Much rather that than someone else basically stealing by using my card. Thank you M&S

Very unhappy . A few months ago I requested an increase in my limit , completed a lengthy question and answer session , talking to a real advisor , who in the end said , ok we’ll let you know in a few days .
I never received a reply.

For several years the women's clothing has been tasteless. I rarely find anything I would want to wear. I only buy food and that is when I have a Sparks voucher to use. I refuse to use self service tills.

Excellent service, account view is always up to date so I can see my spend and payments. I requested a balance transfer from a card where the interest rate was higher, this was actioned within 2 working days.

M&S credit card has been exceptionally good for me... great to have the comfort of available e money when you need it and low to no costs if you pay in full on time

Overall very happy with my M&S credit card I find it so much easier to pay my monthly bills by bank transfer once you set it up

I've been a long-standing customer with M&S Bank and have been very happy with their service. I've never had any major issues but small queries were resolved promptly. I'm happy to keep using my M&S credit card.

Card came through quickly. App was easy to use. Left becomes interest free period came to an end.

Good credit card, plenty of offers when spending on it.
Application is quick and easy and customer service is good.

I filled the Loan application. It was quick and easy.
I also have a credit card. Never had any problems.

Service was great before used the app to check my credit card balance and made payments easily. Now it won't let me log in ...have been going round in circles for days trying to get a code sent to me...phoned numerous times to help desk ...its not in the UK....to be told I have to wait till they investigate. .could be a few weeks ....and will send me? An old fashioned code machine....huge step backwards....they may call me back to advise if its fixed....they weren't sure if they would do? Explained that loads of other people had the same issue now and in the past! Not impressed....thinking about closing my account

I love this card. I think the online banking is very easy to follow. I like the fact that the font is not too small and instructions are simple. The customer service when I have needed it has been excellent and the operatives very polite and helpful. I use this card to pay any large bills so I can spread the repayments back over a two month period which really helps with my finances. Overall I think this is a great card.

As always it was time-consuming and frustrating trying to navigate how to speak to a human. Once through, the lady was pleasant and tried her best to help (which is the one star I awarded this review) but I found it difficult to understand her since she was foreign, as expected. Although she tried her best she wasn't able to fix the problem immediately. I wasn't able to know that as I had to wait 2 hours to see if the transaction she was helping with would work. I asked if she was able to phone me back in 2 hours time to check if it had worked and she wasn't. It didn't work and I didn't have the will to go through the hassle and stress of phoning again.

Had my card for years now, one of the best. Always helpful if needed and nothing is to much trouble. Would definitely recommend.