Barcelona City Tours Reviews 

muy recomendables. presupuestos ajustados.

We purchased our city bus tickets on board after being reassured we could use the bus all day including the last tour at 8pm.

Not so..
We intended to use our ticket for the day tour and the 8 pm tour with the intention of taking evening photos.
We arrived caught the bus before 8pm only to be told at the next stop at 8.15pm the tour had now finished.
We complained in person and via E-mail to city tours with no satisfactory outcome.
In fact both verbal and E-mail customer services were extremely poor.

We will be using the other bus company Barcelona touristic tours when we return. Turquoise and white bus.
it's cheaper and offers no doubt better customer service.

My wife and I bought our tickets online the day before our scheduled bus tour. On the day of travel, we got on the bus, were given the tickets and we left from near our hotel. 15 minutes into the ride the guide tells us that the tickets we purchased cannot be accepted because of some dispute they are having with their agent and gives us 2 choices, get off the bus or repay the fee....Now I'm not sure who is in charge of customer care for that company, but they certainly do not know how to take care of their customers!!!!!!!!!!!!

Alexandra was a fantastic guide. She had an outstanding knowledge of the Barcelona facts and knew how to pass it on to us beautifully. I would recommend her and the tour company to others.

We were in Barcelona for a few days in October prior to departing for a Mediterranean Cruise. There were certain hi-lights we did not want to miss out on, LaFamilia Sagrada, Parc Gruell, Gothic Quarter, Montjuic - this tour captured them all. Our guide was awesome - he was as enthusiatic as he was informative. There was a bit of walking on the uneven streets so I would definitely recommend appropriate shoes. Barcelona was beautiful - would definitely recommend Barcelona City Tours.

The tour was easy to book, the bus was easy to find and it was very clean and comfortable. Our guide was outstanding!! I highly recommend that you book a tour with Barcelona City Tours.

You really cannot go to Barcelona and not use this helpful, quick & very user friendly service (with great staff ). It goes everywhere of importance - all the 'Not to Miss Sights' It quickly enabled to us to work where everything was geographically and allowed us, at our ease, to 'hop off & back on' wherever we wanted over the 2 days on either loop.
We bought on line and joined at the Sagrada Familia, after our visit, all very simple with maps, earphones & vouchers.
We went round both circuits and especially used it in the thunder storms & torrential rain - which made best use of our time..Brilliant!

Did both green and orange routes.One in morning and other after lunch. Didn't avail of hop-on, hop-off facility.

Enjoyment spoiled by bad/poor audio connections on both buses. Some sockets didn't work at all. Some did deliver sound to both earpieces. Some to one ear only.

Four in our party. Moved around to get some or best audio. At one point was sharing one earpiece set with granddaughter. Eventually gave up and just rode around looking at things using the map provided for info.

Mainly used the Green Route, frequent buses and interesting commentary.
Stops at all the must see sights. On board guides helpful in giving local information.

Worth it , great time.

We enjoyed the ability toget off at different stops, or simply stay on to get a good view of the entire city

Loved the whole experience and we had Paulina as our guide. Would highly recommend you using this company as I am a travel agent. Wish you would open in other countries as we travel a lot.

It's a much faster way to visit on bike barcelona.... Specially because it's a very bike friendly city....our guide Mark was very helpful.... Funny.... Knows all the legends of the oldtown ..... I would highly recommend barcelona city tours to all tourist who wants to visit the city quickly and in a funny way :)

My first time in Barcelona - so maybe a little brave thinking I could get across the city within my allotted time for this tour. I arrived armed with the e voucher which the website informs me is valid. I arrive literally on the departure time of the tour along with 2 other tourists. A rude intolerant male is head of this tour with no patience whatsoever. I am directed to the tourist office whereby I am informed that I can not use the e voucher as stated. I must say at this point he lady within the office could not do enough to get around the problems and I am duly sent off with my audio device to join the tour. However the guide had decided not to stick to the itinerary and the group was not to be found. So I can not give a rating for the actual tour as it did not take place. The staff within the office I will give 10/10 and the reason it is a 2 star review and not a 1 The tour guide - I would not give my money for that incompetence when dealing with people.

Our guide was amazing, so knowledgeable and willing to impart her tremendous information. Very highly recommended. Don't attempt a tour on your own when you arrive, this is brilliant.

We thoroughly enjoyed the Gaudi tour and were taken back by the creativity, talent and dedication to create these buildings. They are NOT just buildings. Casa Batllo is like no other house I've seen and being able to go in was awesome. Sagrada Familia, again, is like not other "church" in the world. I've seen it on TV and magazines but nothing could match being there. Our tour guide gave us information as if he had lived it himself. He was so knowledgeable and easy to listen to. He seemed to really love what he was doing and was a very nice man. I recommend this tour to anyone interested in Barcelona and Gaudi history. Thank you!

Brilliant tours provided and guides were very good. Buses were very clean and drivers were very competent. Wouldn't hesitate to use Barcelona city tours again.

I wish I hadn't pre-booked on line for two days. Was a waste of money. Only had a limited time in Barcelona and thought that the City Tour bus was an ideal way to see as much as possible. But on the Saturday morning the queue for the bus stretched as far as the eye could see. Didn't want to waste time, so used the Metro instead.
My advice - Don't book in advance, take a chance and see what the situation is when you get there; if it's busy, get around on the Metro.

This was a great introduction to the city and a good way to get a feel of where things were. The staff were friendly and helpful. We did the eastern loop and the only criticism was that one or two intermediate stops would have been helpful.

Thanks for all, great job!!!