Barcelona City Tours Reviews 

58
TrustScore 2 uit 5

2,1

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Beoordeeld met 2 van de 5 sterren

Barcelona City Tour(Red and Green buses). Worst Services , They ( staff) don’t respect customers. They has attitude and hates tourists to visit and tour the Barcelona City.

Beoordeeld met 1 van de 5 sterren

Moi mala experiencia. Agardando durante horas por autobuses que van sempre cheos. Unha vez baixas do bus é moi dificil volver a subir, se tes présa nin o contemples. Precisan reforzo de autobuses ou... Toon meer

Beoordeeld met 5 van de 5 sterren

You really cannot go to Barcelona and not use this helpful, quick & very user friendly service (with great staff ). It goes everywhere of importance - all the 'Not to Miss Sights' It quickly enabled... Toon meer

Beoordeeld met 1 van de 5 sterren

No me he subido pero pongo esta reseña ya que el martes 23 de septiembre a las 17.54 un autobús se quedó atravesado en las rejas amarillas pintadas en el suelo( en las que se supone que si no puedes p... Toon meer

2,1

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TrustScore 2 uit 5

58 reviews

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2,1

Alle reviews

(58)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Make the most of Barcelona with the Barcelona City Tours!

I would heartily recommend the Barcelona city tours. We were 4 adults who ordered this tour from home and it worked very well. We took the East tour one day and western tour the next day. We ordered 3 x tickets for seniors and thought we were good. You see a lot of Barcelona and can decide for what you want to explore a little more during your time in Barcelona.

10 februari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always a great tour

I've taken several tours with Barcelona City Tours and loved each one. All of the guides and drivers were very friendly and knowledgeable. I have recommended them to many people and would not hesitate to use them again when I return to Barcelona.

9 februari 2014
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This tour was great but we paid way too much for it!

We made the mistake of buying tickets before we left home. This was on the Barcelona City Tours website. We paid 59 euros per person, which is about $80.00 per person American! They have you pick a time, which we picked 10:00am., and that wasn't even necessary. We rushed to get there by taxi and you can get on any bus at any time, at any stop. The best advice is to just show up at the city block where all buses originate and come back to. They charge 20 euros per person when you just hop on the bus! The tour itself was very thorough. We only had one day in Barcelona and we felt like we saw the entire city on the Barcelona City Tours bus.

8 februari 2014
Review zonder uitnodiging
Logo Barcelona City Tours

Antwoord van Barcelona City Tours

Dear Mary, the tour that you bought in our website was Barcelona High Light (5hours)
"Enjoy Barcelona in total comfort! The ideal tour for people on a short visit: the only way to see everything, covering the distances and avoiding the queues. Visit all the best sites in Barcelona: Gaudí’s famous buildings - Sagrada Familia, Casa Batllo and La Pedrera - the Waterfront with Columbus Monument and Old Port, and Montjuic Hill with its panoramic views over the city."
Includes:
Entrance to the Sagrada Familia
Entrance to the Poble Espanyol
Certified, English-speaking local guides who love their job
Comfortable air-conditioned bus
It is a different tour that the Hop on Hop off tour (not includes entrance) that you said. We apologize for the confusion.
Thank you in advance for you understanding.

Beoordeeld met 5 van de 5 sterren

Best way to be introduced to Barcelona.

Being in a small group and vehicle made it more personal and interesting to see the highlights of Barcelona. You can then return to the areas that you found more to your liking and explore in depth. Being able to skip the line at the Goudy Cathedral made it worth the entire cost of the tour. People were in line for hours.

8 februari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From Gaudi´s architecture to Zafón´s mysterious city

Finally I got the opportunity to get behind Las Ramblas after a few short visits to Barcelona. The City Tour took me to places I had longed to see and experience for a long time. Then I read Carlos Ruiz Zafón and found out I had been to some of the places described in his books. Now I must go back, spend more time in Barcelona, and discover more places. This time I am going to by a ticket on the Hop On Hop Off bus that lasts more than one day and get behind the scenes. I also want to see the interior of Gaudi´s buildings and look forward very much to come back!

8 februari 2014
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

quite boring

it was interesting when we were around the port and around the sea but as you go in the city it is a lot of bla bla and nobody was on the street like no people it was very weird feeling and that voice in your headphones is talking about what that building is after 2 hours we got out because it was almost painful

8 augustus 2013
Review zonder uitnodiging
Logo Barcelona City Tours

Antwoord van Barcelona City Tours

Dear Alina,

Thank you very much for letting us now about your experience, a lot of people are actually interested in the architecture, the history and what kind of buildings there are.That there were no people on the streets,,, I'm not sure what we can do about this :)
Kind Regards,

M.M. Jong

Barcelona City Tours

Beoordeeld met 5 van de 5 sterren

Totally recommended whenever visiting Barcelona

Barcelona is a considered big city and the interesting places is spreading all over the city. The tour has 2 routes which simply cover almost all of Barcelona's touristic places. All of the buses we took have ramps and the drivers and officers were patient and friendly in helping us to get in/off the bus. Although it's summer and there're a lot of tourists, we always have a place to sit, and the bus was coming every 5-7 minutes. There's strong free wifi connection inside the bus and a very helpful audio guide. The price is cheaper if you buy the ticket for 2 consecutive days. totally recommended if you want to go around in Barcelona without having to use Metro.

2 augustus 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very informative and a friendly guide

The tour was well organised and the guide was informative and easy to understand. It wasn't just dry historical facts - Enrique included anecdotes handed down regarding how the locals were reacting to historic events at the time.

30 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great tour wonderful guide Sonia!

We were very impressed that the tour was not cancelled even though we were the only ones on the bus. So we had a private tour. Sonia our guide was excellent

28 juli 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good tour director, bad company service

I thought the tour was very good and Jordi, our tour director was very knowledgeable and had a very nice temperament. I tried to call the office because I had a question. I phoned the toll free number from North America, but it didn't seem to work for some reason. Also, I found the owner of the company to be a bit offish and rude when I had approched him with a query at the tour office. He wasn't helpful and didn't seem to care or treat me like a client. I tried to call the office from North America because Jordi had pointed out the best sandwich shop in Barcelona. I had forgotten the name and wanted to know the name. The phone number of the company didn't work and neither did the email.

26 juli 2013
Review zonder uitnodiging
Logo Barcelona City Tours

Antwoord van Barcelona City Tours

Dear Kathy,

Thank you very much for letting us know. We would like to point out that you forgot about the time difference with Europe, you called our office in the middle of the night, not our normal business hours, we are probably the only tour company in Barcelona who answers the phone at that time, but only for emergencies, not for questions about some sandwich shop, where we didn't know the name from either.
Our phone works fine, same with our email addres, so we're not sure what happened.
We wish to express our apologies for the problems you encountered in behalf of our company,

Kind Regards,

M.M. Jong

Barcelona City Tours

Beoordeeld met 4 van de 5 sterren

otimo

otimo atendimento e cortesia profissional

26 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

THE BEST.

Barcelona City Tours was recommended by to me by London Walks-we had a day to kill last year in London and they provided a great tour of their City. I called them and asked if they had an affiliate in Barcelona and without hesitation recommended Barcelona City Tours. My first contact and throughout organizing our private two day tour was with Magda Kuzniar. Magda was very responsive and helped decide on the best tour for our family-wife and 16 yr old son. We spilt this into 2 four hour sessions per day plus lunch-highly recommend otherwise simply too much to digest. Paloma Punsola met us at our hotel exactly the designated time. From there we were in her control-we visited every sector of Barcelona, viewed the "tourist" sites plus visited areas of Barcelona not seen by tourists. She planned both days beautifully plus Paloma simply great person-very easy person to be with; we went to Flamenco concert together one evening. Also, Paloma recommended and took us to great restaurants and made sure to order all the local specialties. HIghly recommend Barcelona City Tours.

26 juli 2013
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Tour very good, but moobile phone voucher not accepted

We went to the bus stop and the bar code of the voucher on mobile phone was not accepted. We had to go somewhere wher we could email the voucher and print. 40 Minutes lost.
The hop on hop off works perfect. We enjoyed the tour.

26 juli 2013
Review zonder uitnodiging
Logo Barcelona City Tours

Antwoord van Barcelona City Tours

Dear Dirk,

Thank you very much for letting us know about this! We'll try to find out which chauffeur didn't except your booking and will act accordingly. We don't understand that it was not acceptedaccepted as he could also just note your transaction/booking number, it's our policy to accept any voucher printer that is shown on a mobile device, however not all our busdrivers seem to understand this up to now. We'll make sure that this will not happen again.
Our apologies for this !

Kind Regards,

M.M. Jong

Beoordeeld met 5 van de 5 sterren

Great views and suntan to boot on top deck Barcelona

I booked two day passes for myself and wife with Barcelona City Tours, and found they provided everything we needed. We hopped on and off visiting all the prominent tourist attractions. During the two days we completed both the East and West tours - fantastic !

26 juli 2013
Review zonder uitnodiging

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