BarkBox Reviews 8.577

Excellent toys and treats

Customer Service for BarkBox is fantastic. They pay attention to reviews and in my experience, if there's an issue, I am contacted and someone works with me to try and find a better toy that suits my dogs needs.

I’ve been disappointed with Bark Box as a result of my order just prior to this one. I made a $50 order in order to get the free bonus items offered only to be told by an un customer service rep who had me on chat for more than a half an hour that I had to add additional items to my box that comes monthly rather than buying and getting them right away. It was escalated and eventually I got the free items. There were three tiny 2 inch bags of treats for my dog. It was incredibly disappointing compared to other previous things we’ve gotten like Harry the hydrant for previous promotions when larger purchases were made. I was going to cancel my Bark Box subscription but decided to keep it however I’m not gonna be purchasing any additional items from your folks for the time being. I’m very disappointed how that entire thing was handled. I don’t want things for free I want you guys to do better.

Since moving to a bag and not a box, I have received a couple bags that are missing one of my two toys. The bag also arrives in worse shape than the box ever did.

Nova loved all her toys and treats. Communication is amazing, particularly when something is not 5 stars

The toys are perfect, the treats are much loved. The treats are so good, that we share them with Romeo next door. He likes Bark Box, as well.

The toy Annie doesn't like the treats this time sorry 😔

I gave my review of the toys. And they immediately fixed the problem I was going to cancel my subscription but they fixed it and made me want to say

Max loves his bark box!
If only we could teach him to pick up his toys!

I like being able to give feed back on every box and that they do there best to work with you making things better for my dogs next box. My four labs love getting their monthly box and the different variety of toys and treats. They run a lot of specials and sales each month and have great communication. Not all toys and treats are a 100% hit but when they’re not and you give honest feedback Bark Box works well to make things right. If any toy is destroyed they get replaced if you let them know. Bark Box is the best value for what you get.

The toys are very sturdy for my little Husky girl. She tosses them around and we play tug of war. She also loves the variety of treats she gets every month. Thanks Barkbox

They sent a new product, after I told them that my pup destroyed one of his tough chewer toys!

Bark Box is a great value and my pup loves his surprises every month. Om the rare occasion that something hasn’t been perfect, customer service has been amazing about making it right!

We have been with bark for over 2 years and my Lily absolutely loves them still she will dig three piles of boxes to pick her box out and carries it threw the house to the livingroom where she shreds it. Anytime we have had a question and reached out to costumer services they have been amazing to work with and answers questions quickly.

Like the toys,wish company would go back to the original bark box it was very enjoyable and fun
Toys could be larger size I have a large dog
Overall love the service

My dog loves it!!! He quickly noticed you changed to shipping bags from a box. He is back to recognizing when it is delivered. Treats always good and toys he does not destroy in 5 minutes. Really likes the treats that seem to be maybe sweeter and fruitier

Puppy loved most items sent

This box was perfect! She loved her toy., new favorite! Jerky treats make her so happy too. Thank you customer service for hearing me!