I've used barkbox yearly subscription twice. Once I had to end it early when my dog passed away. They not only refunded the months I didn't get, which is more than I expected, but they sent me a con... Toon meer
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Lees wat reviewers zeggen
We LOVE this subscription! My dog gets so excited everytime we have a delivery thinking theyre all barkbox. The quality of all the products has been wonderful. Great variety of items each time. Its a... Toon meer
Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Toon meer
They declined my return of 3 bark crocs. They arrived may 27th and i tried to return them on june 1st. I have 3 different sized dogs and got one of each size. Unfortunately, they aren't a good fit f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Contactgegevens
Verenigde Staten
- happyteam@bark.co
- barkbox.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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They understood that im goin thru rough…
They understood that im goin thru rough time right now
Great service!
Your Customer Service team was very responsive to my request. Ezra was able to answer my questions to my satisfaction.
My dog loves his bark box!
My dog loves his bark box!! The treats and toys are amazing!!
Lucy 🐕 enjoys the sticks that have been…
Lucy 🐕 enjoys the sticks that have been in her box the last several months. She does not eat any other treats.
Always high quality
Always appreciate the well-made toys and excellent treats that our dogs love.
My daughter lives far away from me…
My daughter lives far away from me right now. So it’s nice that I was able to get the bark box for her dog. We FaceTime each month when they receive it and enjoy that time together. Her dog gets so excited when the package arrives and enjoys all the toys and treats. It helps me feel more connected while we are apart.
Always fun and Safe
The toys are always fun and creative . The creators took into consideration that dogs love of squeaky toys and made them extra safe for the dogs. I always recommend bark box to pet parents when I meet them.
Awesome toys & fantastic staff!
Toys are awesome & the staff has been fantastic! Such a variety and the creativity is just amazing!!!
I responded to a survey and made a…
I responded to a survey and made a suggestion about one item in my box that wasn’t working for me. I got a personal response within a couple of days telling me that they were replacing that item and adjusting my box moving forward. Outstanding customer service!!!
Excellent selection of toys and treats
Excellent selection of toys and treats. My pups absolutely loved getting their box each and every time. Toys were very sustainable and now I have an excessive number of toys in my house because they have not destroyed them all
My dog is a super chewer and…
My dog is a super chewer and adjustments were made so she receives the toughest toys. It has made a big difference. The customer service is very responsive and helpful. I was going to end my subscription after 6 months, but now I will be keeping it. The toys are great and the add ons each month are a fun way to engage my puppy more.
Outstanding Customer Service
I have never done business with a company with the outstanding customer service that Bark has. I was in customer service for 30+ years and would have given anything to have my people as good as yours. I have spoken to or had conversations with several of your employees and i could not say anything negative about a one.
Great toys and customer service!
Great toys and customer service!
Our pups look forward to their boxes every month!!
Charlie and Toby love Bark Box
Charlie and Toby love Bark Box! It took a few times to figure out what they couldn’t destroy in less than a minute! Now everything we receive is tough enough to hold up to aggressive chewers! And, they get so excited when we tell them their Bark Box has arrived!!!
Highly responsive
Highly responsive team that is clearly dedicated to customer satisfaction!
My pup loves bark box and I love the…
My pup loves bark box and I love the themes of each box. Once my dog sees the box, it’s a must open right now. She immediately plays with the toys and enjoys all of the treats. Best thing I could have gotten for my pup!
She absolutely loves her bark box
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