BarkBox Reviews 8.577

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've used barkbox yearly subscription twice. Once I had to end it early when my dog passed away. They not only refunded the months I didn't get, which is more than I expected, but they sent me a con... Toon meer

Beoordeeld met 5 van de 5 sterren

We LOVE this subscription! My dog gets so excited everytime we have a delivery thinking theyre all barkbox. The quality of all the products has been wonderful. Great variety of items each time. Its a... Toon meer

Beoordeeld met 5 van de 5 sterren

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Toon meer

Beoordeeld met 3 van de 5 sterren

They declined my return of 3 bark crocs. They arrived may 27th and i tried to return them on june 1st. I have 3 different sized dogs and got one of each size. Unfortunately, they aren't a good fit f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dieren en huisdieren

Geschreven door het bedrijf

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 4 van de 5 sterren

I love that you guys email back fast &…

I love that you guys email back fast & help with prombles l have with the toys that my dog Storm has prombles with . Its my 1st time having a pitbull puppy to raise . They sure are chewers & l have to keep my eye on him all the time with chewing things . I wish you guys made toys that where like stuffed animals but without stuffing & that he couldn't chew off the legs , tails or ears . That would be great . Plus some of the toys he chews so hard that pieces come off .

19 maart 2026
Logo BarkBox

Antwoord van BarkBox

Thank you for your feedback. We’re glad our team has been able to help with your pup's toys. We understand pitbull puppies are enthusiastic chewers, and we’re sorry some toys haven’t lasted as long as you’d like. We appreciate your suggestion about durable, stuffing-free toys. Since you’re on the Only Nylon preference, your pup will receive tough, stuffing-free toys. If any item disappoints, we’re happy to send a replacement through our Scout’s Honor Guarantee. Our Leadership Team also emailed you on March 23 to offer further assistance. We look forward to making your pup's future boxes even more enjoyable.

Beoordeeld met 5 van de 5 sterren

Bark Box is Barktastic!!!!

Bark box is GREAT!!!!!!!!! CASON ALWAYS LOVES his boxes.With his box that came the other day they gave him 3 toys and tons of treats including Woof brand.He took to treats and toys right off the bat!!!!!!! Especially pea pod stuffed with two squeaky peas! Those peas were all drooled up in no time FLAT!!!!!!Carson looks forward to his box and when it comes I can't get those tags off quick enough!

19 maart 2026
Beoordeeld met 5 van de 5 sterren

100% worth it!

My dogs have loved every box they have gotten. I have a pitty and a bully and they love destroying toys. I still get them the stuffed toys, knowing the toys time with us will be fleeting but, they enjoy every minute of the destruction process. Their customer service is fantastic. The treats are great. I have even bought a couple surprise boxes and have been thoroughly impressed with what has been delivered. The only downside are the ridiculous deals they send me cause I am going to go broke spoiling my dogs... 🤣

19 maart 2026
Beoordeeld met 5 van de 5 sterren

My dog, Ruger is happy

My dog, Ruger, gets so excited when he sees me bringing in a Bark bag from the mailbox. He will drag the bag around until he’s ready to dig in. I cut it for him and he pulls out what he wants. Usually goes straight to the toys.

19 maart 2026
Beoordeeld met 5 van de 5 sterren

My Rottie Annabelle just loves her Bark…

My Rottie Annabelle just loves her Bark Bag...she knows that it is hers and is excited to get her toys..she loved the one with the pig face..she actually loves all the toys. She is a heavy chewer and for the most part she is unable to break them..if they have 2 parts. She may be able to remove the smaller part...she still loves the Carrot and chews on it every day..
You are doing a great job..and the edible treats are great for rewards when we are walking..they are smaller and soft so quick to eat while on our walks...thank you for bringing her joy😊 😃

19 maart 2026
Beoordeeld met 5 van de 5 sterren

This is actually the only service I…

This is actually the only service I have experienced in a really long time that's genuinely amazing. Thank you! I have a very active herding dog and this subscription offers me a consistent rotation of toys to keep him entertained

19 maart 2026
Beoordeeld met 5 van de 5 sterren

Exceeded my expectations and my dog loves it!

I signed up for this shortly after adopting our dog and wanted to spoil him. It was supposed to be a trial for a bit however I’ve been very impressed and so has my little guy! Every time bark box arrives he goes nuts!! Not only are the toys and treats perfect for him (he’s a super chewer) but to see how happy he gets when his little package arrives makes my day. The toys are excellent quality and he loves almost all of the treats. It’s been a much better investment than buying cheap toys that don’t last or poor quality treats. Plus the emails and post cards are hilarious! Worth every penny!

19 maart 2026
Beoordeeld met 5 van de 5 sterren

Happy heavy chewer

My pup is a very heavy chewer. She destroys just about any toy. Barks makes toys she enjoys playing with and if she dies destroy them, Barks replaces them free of charge due to our monthly subscription. The subscription also makes the toys a more reasonable price compared to buying them at the pet store, Chewy, Walmart, or Amazon.

19 maart 2026
Beoordeeld met 5 van de 5 sterren

My dog loves the toys and treats

My dog loves the toys and treats. The customer service is really great; they go above and beyond. I like that I have the option to add to my monthly delivery as well.

19 maart 2026
Beoordeeld met 5 van de 5 sterren

Hank’s Happy Day

Our Bark Box experience has been awesome. It’s a great day when it arrives. We actually tell him the whole story as it unfolds. Order has been placed, order has been shipped, let him know when it will arrive, tell him it’s here and usually place it on his chair and let him sniff it for a little bit. We make a production while opening it and we have his full attention as well as his step brother Pickles. They are so excited and both get to play with the toys and I split the chew stick and they get 1 piece of each treat. Always a great time opening the bag which was a great idea on y’all’s part. Communication from Bark is always great and all the reps I have dealt with are awesome. Keep up the good work!

19 maart 2026
Beoordeeld met 5 van de 5 sterren

Customer service is amazing

Customer service is amazing. I had emailed to say that the smell of one of the toys was very strong and threw me into a major migraine attack. Customer service was incredibly kind and said they would note that it happened & would not send me anything like it again. They even offered to send a replacement toy. Also, when asked to submit thoughts and reviews-they actually cared what I wrote about my dog, Lucy. When hearing that Lucy didn’t like a toy very much-they offered to send her one she liked instead! I don’t know of any other company that treats its customers so well. I wish other companies of all types would take notice and adopt this model of kindness and integrity.

19 maart 2026

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