BASMA.com Reviews 787

Very easy and convenient service with excellent customer service and communications

I've had a fantastic experience with Basma.com! Whenever I needed help or had an inquiry, their team was incredibly quick to respond. They always ensured I was on the right track, providing clear and helpful guidance every step of the way. Their customer service is top-notch, and I truly appreciate their dedication to assisting their users. Highly recommended!

I would like the all team for helping me during my treatment im satisfied with the results

وجود الاستاذة آيات جعل من التجربة مميزة ورائعة

كذلك الطاقم الطبي تجاوبهم ومتابعتهم لحالتي بدقة هذا امر يشكرون عليه.

جودة المنتجات والمصففات ممتازة وما تكسرت معي خلال مدة العلاج دليل انها صنعت بامانة وعناية فائقة.

مرونة الشركة في الدفع هونت علي الكثير

شكرا لكم على كل شي 🫶🏻

The customer service team are very responsive and go out of their way to help make the experience great.
The quick response via the app makes it a very smooth process

الحمدلله كانت تجربة كتير حلوة و سهلة ما حسيت بالفترة خصوصا زيارات العيادة كانت قليلة
و وقت كان اي استفسار كان يتم تواصل معي بسهولة
شكرا كتير

First of all i love the fact that you can fix your teeth with just 2 visits to the dentist. Second, Basma team are very professional that they give you your full plan and keep following up with you throughout your full process. They fixed my teeth in a way that other dentists said it’s impossible. When they said Get your perfect smile with Basma, they were confident of what they said

يمكنكِ قول ذلك بالإنجليزية بهذه الطريقة:

“I used Basma app for Invisalign, and it was such a great and easy experience! The staff were super helpful and always responded quickly. My teeth look amazing now, and it only took nine months! I had a really smooth and hassle-free journey.

I had an amazing experience with Basma and was very satisfied with the results. 10/10 would recommend. Customer service is very helpful and responsive. It was very convenient that I didn't have to visit the orthodontist as much as I would need to with traditional braces and the treatment also took a shorter time than braces.

كانت تجربه التقويم الشفاف من بسمه لمده سنه كانت الصراحه سهله و سريعه و كان فريق العمل متعاون و يجاوب استفسارات واذا كان هناك مشكله على طول يجدون الحل لك فا كانت تجربه جميله سهله حمدالله خذنا الابتسامه الى نبيها حمدالله

The result is real, my teeth are straight now. Basma is with you during all the process and any doubt you have they quickly answer to you in a clear way. Is very well organised how you receive the box with all the aligners and the step by step, and following up with pictures.

Overall I am happy with the result. Sometime follow up has been very bad. And I didn’t receive the aligner until I contact the basma

Customer service

الصراحة تعامل جداً راقي واحترافي ، شكر خاص للدكتور ياسر

شكراً بسمة وشكر خاص لدكتور محمد وسيم في عيادة ليبرتي بجدة، لقد كانت يده خفيفه ومتقن للعمل ، اتكلم عن تجربتي بكل امانه ، من افضل القرارات الي اتخذتها القوالب الشفافة ، لقد تحسنت أسناني بنسبة كبيره جداً و مرضية،كنت اواجهة تزاحم شديد،لو تواجهني مشكلة خلال فترتي ،كانت القوالب سهل التركيب ويتم تغيرها والانتقال إلى خطوة اخرى بعد مرور وقت معين مع متابعة مستمره لتحسن الاسنان ، تم كل ذلك عن بعد لم ازور العيادة سوا اربع مرات خلال سنه . لكم جزيل الشكراً عائلتي بسمة.

I had an amazing experience with Basma, and I couldn't be happier with the results!!! 😍
My teeth look fantastic, and Basma has truly helped me regain my confidence. I have tried traditional braces twice, but I never achieved such amazing results, especially within such a short time frame of just six months. Given my very busy lifestyle, Basma made it possible for me to get the results I wanted from the comfort of my home, without the need to visit the clinic every month!
I highly recommend Basma to everyone! They have changed my life and boosted my confidence tremendously.

New beginnings ,new basma🫶🏻
Thank you for everything , my experience was amazing from A to Z .
More confidence more laughing and more basma ♥️

تجربه جديده وخصوصا مافي زياره كثير للعياده بجد نتيجه جدا جمليه وتعاونهم معاي اكثر من رائع حبيت تجربه وانصح اي احد يفكر يسوي تقويم شفاف بعيادات بسمه

The whole experience was great. The staff were always available to solve my queries and they were very friendly. They also arranged everything for me and guided me through each step. Thanks to them, this was a easy journey.