My rating is for the hope in your product, especially with all the scams and dishonest promotions of these same products. My final rating will be determined by the effectiveness of your product. I don... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've been using a Hydromax 7 wide boy for a month. I purchased a HydroXtreme 6 thinking the H7WB a bit big & wanted to try the hand bulb. I took the HX6 out of the wrap & saw it was too small. Ema... Toon meer
Thank you Bathmate for providing a quality product, great service and shipping. I had been looking at these for a while and wish I would have bought one sooner. Anyone thinking about pumping should gi... Toon meer
Bedrijf heeft geantwoord
Great experiencie! The product was delivered on time without any issues. Moreover, I was constantly reminded about the delivery process. Hence, I was able to track its location daily ( this was an ove... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Discover an effective approach to penis enlargement with Bathmate ✅ The world’s best-selling penis pump ✅ Free Shipping ✅ Real Results ✅ & Guaranteed Satisfaction ✅ Buy direct today! ✅
Contactgegevens
Verenigd Koninkrijk
- bathmatedirect.com
4,1
Goed
170 reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Difficult to get and maintain a seal…
Difficult to get and maintain a seal (I’ve trimmed most of my pubic hair off)
16 maart 2026
Antwoord van Bathmate
Hi Jim
Thank you for your feedback. We’re sorry to hear you’re having difficulty maintaining a seal. Achieving a good seal can sometimes take a little adjustment, and our support team would be happy to guide you with tips to improve your experience. Please feel free to reach out—we’re here to help.
hydro 7 fast shipping discreet packing
18 maart 2026
Antwoord van Bathmate
Hi William
Thank you for your feedback! We’re glad to hear your Hydromax 7 arrived quickly and that the discreet packaging met your expectations. We truly appreciate your support!
Excelente todo bien aunque no me…
Excelente todo bien aunque no me respetaron mi descuento
27 maart 2026
Antwoord van Bathmate
Hi Risto
Thank you for your feedback! We’re really glad to hear everything else was excellent. We’re sorry to hear about the issue with your discount—please feel free to reach out to our support team so we can review this for you and make sure everything is resolved properly.
Antwoord van Bathmate
Hi Max
Thank you for your kind feedback! We’re delighted to hear you found our team helpful, fast, and friendly. Providing great customer service is very important to us, and we truly appreciate your support!
Antwoord van Bathmate
Hi David
Thank you for your feedback, and we’re sorry to hear about your experience. This is not what we expect from our products. We’d really like the opportunity to look into this and help resolve the issue—please reach out to our support team so we can assist you further.
Mark representative was very helpful…
Mark representative was very helpful informative clear about helping me out in any way that he could therefore I was very pleased with his outstanding customer service, Thanks again much appreciate.
26 maart 2026
Review zonder uitnodiging
Antwoord van Bathmate
Hi
Thank you for your kind words! We’re delighted to hear Mark was so helpful, clear, and supportive throughout your experience. We’ll be sure to pass on your feedback to him. We truly appreciate your support!
fast response
23 maart 2026
Antwoord van Bathmate
HI Terrance
Thank you for your feedback! We’re glad to hear you were happy with the fast response. We’re always here to help whenever you need us!
So far....so good.
22 maart 2026
Antwoord van Bathmate
Hi Tom
Thank you for your feedback! We’re glad to hear things are going well so far. If you need any support along the way, we’re always here to help.
I ordered a Hydroxtreme pump using the…
I ordered a Hydroxtreme pump using the guide size in the Bathmate direct website & upon arrival saw that it is too small to accommodate any girth expansion. I contacted customer service & sent photos of the Hydromax I purchased over 20 years ago along side the new pump to show the difference and haven’t heard anything back from customer service yet.
14 maart 2026
Antwoord van Bathmate
Hi Ali
Thank you for your feedback, and we’re sorry for the inconvenience. We can see a ticket was opened on March 19th and our team responded the same day, though it’s possible our reply didn’t reach you. We’re glad to confirm this has now been resolved and an exchange has been arranged. Please reach out if you need anything further.
Shipping was very fast
Shipping was very fast. The hydromax7 is a great product. Been using 2 days now and like how it feels more so than the air one. More precise with the water. Can wait until I start seeing results but know it will take awhile. Just be patient.
15 maart 2026
Antwoord van Bathmate
Hi Gregory
Thank you for your great feedback! We’re glad to hear your order arrived quickly and that you’re enjoying the Hydromax7 so far. It’s great that you’re already noticing a difference in feel—consistency and patience really do make a difference over time. We appreciate your support!
Maintenance support
I had a very quick answer from the support team, with detailed explainations both video and description of the resolution action.
Eventually a new piece was shipped to me for replacement at no cost for me.
17 maart 2026
Review zonder uitnodiging
Antwoord van Bathmate
Hi Charles
Thank you for your kind feedback! We’re delighted to hear our support team was able to assist you quickly with clear guidance and provide a resolution. We’re glad the replacement reached you smoothly, and we truly appreciate your support!
USA customers beware
The pump works ok but people with erection problems can have a difficult time deciding what size is best fir them. The company doesn't provide much help on this. They say they have a 60 days satisfaction guarantee but you have to pay to ship it back. They don't tell you it is coming from England and freight back can be over S100 from the USA, making the satisfaction guarantee not very helpful.
19 maart 2026
Review zonder uitnodiging
Antwoord van Bathmate
Hi Barry
Thank you for your feedback. We’re glad to hear the pump is working well for you, but we’re sorry to hear you found sizing and return details unclear. We do provide guidance to help customers choose the right size, and our support team is always available to assist before and after purchase. We also offer assistance with exchanges to help ensure you get the correct size. We aim to be transparent about our returns process, including return shipping costs, and your feedback will help us continue improving this.
Antwoord van Bathmate
Hi Steve
Thank you for your feedback! We’re glad you found the ordering process easy and straightforward. We appreciate your support!
Great experiencie
Great experiencie! The product was delivered on time without any issues. Moreover, I was constantly reminded about the delivery process. Hence, I was able to track its location daily ( this was an overseas delivery). Thanks.
19 maart 2026
Antwoord van Bathmate
Hi Carlos
Thank you for your wonderful feedback! We’re glad your order arrived on time and that the tracking updates helped keep you informed throughout the delivery, especially for an overseas shipment. We truly appreciate your support!
Easy to order and maneuver on the site
16 maart 2026
Antwoord van Bathmate
Hi Robert
Thank you for your feedback! We’re glad you found the site easy to navigate and the ordering process straightforward. We appreciate your support!
Antwoord van Bathmate
Thank you for your great feedback! We’re delighted to hear you’re enjoying your Bathmate and seeing positive results. We truly appreciate your support!
I never got my order
I never got my order. I paid for 2 day shipping and got a tracking number. After that, it stopped moving according to the tracking number. How can I give an honest review of something I never got? I can just give a review of the company. When I asked them about it, they refunded my shipping costs. No refund or any idea how long it may take. I'm guessing it never shipped.
7 maart 2026
Antwoord van Bathmate
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating this must be. We can confirm that your shipping cost was refunded on March 13th after the delay was identified. Tracking issues can sometimes occur in transit, but we’d be more than happy to look into this further and provide an update or solution. Please reach out to our support team so we can assist you directly.
Antwoord van Bathmate
Hi Nathaniel
Thank you for your feedback! We’re delighted to hear you’re enjoying the product and found the transaction easy and convenient. We truly appreciate your support!
It was delivered earlier than expected
It was delivered earlier than expected. I got lots of helpful emails from the company. Also emails from them to make sure I got the best quality experience and product.
6 maart 2026
Antwoord van Bathmate
Hi Edgar
Thank you for your wonderful feedback! We’re glad your order arrived earlier than expected and that you found our emails helpful throughout your experience. Providing support and ensuring you get the best possible results is very important to us. We truly appreciate your support!
your ad is very compelling
12 maart 2026
Antwoord van Bathmate
Hi Mike
Thank you for your feedback! We’re glad our message resonated with you, and we appreciate you giving us a try.
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