Terrible customer service. Received broken and damaged item. Emailed with photos straight away for a refund. No response for days. Then asked for pictures they already have and said would replace brok... Toon meer
Bedrijf heeft geantwoord
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This company doesnt comply with UK trading standards, offers false advertising as the description and photos dont match the product and they put info in tiny small print hidden in foot notes to try... Toon meer
Bedrijf heeft geantwoord
Aviod any cost - item quality is rubbish and rusts within weeks and customer care is non existent,. They asked for pictures and then ignore you! stay away
Bedrijf heeft geantwoord
I’ve been reading the negative reviews on here. I totally disagree with all these Karen’s bad mouthing the company. I had a problem with my purchase but customer service support was amazing and rectif... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BathroomDeco is a home and lifestyle brand dedicated to creating stylish, high-quality bathroom products and furniture. We believe that a beautifully designed home brings comfort, balance, and joy to everyday life.
Contactgegevens
Verenigd Koninkrijk
- contact@bathroomdeco.co.uk
- bathroomdeco.co.uk
1,9
Slecht
127 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Look do good in the bathroom at first…
Look do good in the bathroom at first abit flimsy but with extra screws and silicone they firmly in place
24 juli 2023
Antwoord van Bathroom Deco
Dear Sub,
Thank you for your feedback regarding the bathroom mirror you purchased from us. We truly value your input and are delighted to hear that the mirror is enhancing the look of your bathroom.
I'm glad to learn that you found a solution to ensure the mirror's stability by adding extra screws and using silicone. Your resourcefulness in securing the mirror firmly in place is commendable, and I appreciate your willingness to share this valuable insight.
We continuously strive to improve our products, and your feedback helps us identify areas where we can make enhancements. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know by: contact@bathroomdeco.co.uk.
Thank you once again for choosing our bathroom mirror and for taking the time to share your experience. We're here to ensure your complete satisfaction, and we look forward to serving you in the future.
Best regards,
Bathroom Deco
Crap
Delivery was fantastic product was not! An absolute nightmare to put together and looks horrific up can see the white bits in between the shelf and the pole it doesn’t stay on properly and the clear hooks are useless
31 juli 2023
Antwoord van Bathroom Deco
Dear Abby,
I sincerely appreciate your feedback and I apologize for the inconvenience you've experienced with the bathroom caddy. I'm truly sorry to hear that the assembly process was challenging and that the final appearance did not meet your expectations.
Our goal is to provide products that enhance your living space. Please allow me to address your concerns and find a suitable solution for you.
To better assist you, could you please provide more details about the specific issues you encountered during assembly? This will help us pinpoint the problem areas and offer you step-by-step guidance or troubleshooting tips. Additionally, if the clear hooks provided were not effective, we'd like to explore alternative solutions or replacements that may better suit your needs.
Once again, I apologize for any frustration this situation may have caused. Your feedback is invaluable to us as we continuously strive to improve our products and services.
Thank you for your understanding, and I look forward to your response.
Best regards,
Bathroom Deco
Do not buy from this site
Do not buy from this site. They take your money but don't send out the goods. Not sure if it is fake or not. But seems to be. Will be contacting my bank to get my money back. Avoid at all costs.
15 juli 2023
Review zonder uitnodiging
Antwoord van Bathroom Deco
Dear Christine,
We are sincerely sorry to hear about the trouble you encountered with your recent order. We deeply regret any inconvenience caused and want to assure you that we take your concerns seriously.
To resolve this matter promptly, could you kindly provide us with your order number or contact details? This will help us investigate the issue and take appropriate action.
In the meantime, please allow us to extend our apologies for any delays or lapses in communication. We value you as a customer, and your satisfaction is our top priority.
As we work to resolve this, we are more than willing to expedite your order or provide a full refund if you prefer. We want to ensure you have a positive experience with us.
If you have any further questions or need assistance, please don't hesitate to email us by:contact@bathroomdeco.co.uk. We are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention. We will use your feedback to improve our services and provide a better experience for all our customers.
Best regards,
Bathroom Deco
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