CENARA Skincare Reviews 

Antwoord van CENARA Skincare

9 mrt 2026

Dziękujemy bardzo, Agnieszka, za wspaniałą opinię i 5 gwiazdek! Bardzo się cieszymy, że jest Pani zadowolona z kontaktu, szybkiej obsługi oraz jakości zamówionych kosmetyków.

Serdecznie dziękujemy za polecenie i zapraszamy ponownie!

Antwoord van CENARA Skincare

8 feb 2026

Dear Marta,

Thank you for your feedback. We’re truly sorry for the delay in dispatching your order. Unfortunately, one item was temporarily unavailable at the manufacturer, which caused a short delay. This is not our usual practice, but in rare cases, it can happen and we sincerely apologize for the inconvenience.

Your order was placed on January 20, dispatched on January 27, and delivered by DHL Express on February 2, which is within the normal international delivery timeframe once shipped.

Regarding customs fees, these charges are set entirely by the authorities of your country and are outside of our control. We clearly inform customers in multiple places on our website about possible customs duties for international orders. Our store openly operates from Romania, and this information is fully transparent you knowingly placed an international order for Romanian products shipped from Romania.

We regret that your experience did not meet your expectations and appreciate your understanding.

Kind regards,
Perspective Skin.Care Team

Antwoord van CENARA Skincare

9 mrt 2026

Thank you so much, Naomi, for your wonderful review and for your loyalty! We’re truly grateful for your continued trust. It means a lot to hear that you appreciate our prices and fast, efficient service.

We look forward to serving you again soon!

Antwoord van CENARA Skincare

9 mrt 2026

Thank you so much, Maria, for your wonderful review and for sharing your experience! We’re truly happy to hear that our store helps you enjoy the products you grew up with, even while living abroad.

It means a lot to us that the ordering process, delivery, and packaging met your expectations. Your recommendation and support are greatly appreciated.

We look forward to your next order!

Antwoord van CENARA Skincare

9 mrt 2026

Thank you very much, Florentina, for your kind words and for your 5-star review! We’re delighted to hear that you are satisfied with the products.

We truly appreciate your trust in Perspective Skin.Care and look forward to serving you again!

Antwoord van CENARA Skincare

9 mrt 2026

Thank you for your feedback! We do ship to Israel. However, due to the current situation in the region, shipping costs have increased and there have been periods when the courier temporarily suspended deliveries.

We truly hope the situation stabilizes soon so we can provide more consistent and affordable shipping again. Thank you for your understanding!

Antwoord van CENARA Skincare

23 apr 2025

Dear Ana,

Thank you from the bottom of our hearts for your glowing 5-star review! We are absolutely thrilled to hear how happy you are with your experience at Perspective Skin Care.

It truly means the world to us to know that we've helped you reconnect with the authentic Romanian skincare you’ve missed. Our mission is to make high-quality Romanian beauty products accessible to everyone, no matter where in the world they may be, and your message reminds us why we do what we do.

We're so grateful for your kind words and support, and we can’t wait to welcome you back for your next order. Until then, we wish you radiant skin and all the joy that comes with it!

Warmest regards,
The PerspectiveSkin.Care Team

Antwoord van CENARA Skincare

17 jul 2024

Dear Alina,

Thank you for your amazing 5-star review! We’re delighted to hear that you are happy with the quality of our products and our competitive prices. It’s wonderful to know that you found our service convenient for purchasing well-known Romanian herbal medicines online, especially without having to rely on family members for delivery.

We are pleased that the fresh Calendula extract balm is meeting your needs, and that the products arrived with a long shelf life. Our goal is to provide fast delivery and a great range of Romanian products, so your positive feedback means a lot to us.

Thank you for highly recommending our shop. We look forward to serving you again in the future!

Best regards,
The Customer Service Team

Antwoord van CENARA Skincare

17 jul 2024

Dear Anne,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you are pleased with our products, customer service, and promotions. Your satisfaction is our top priority, and it’s wonderful to know we’ve met your expectations. We look forward to continuing to provide you with great experiences.

Best regards,
The Customer Service Team

Antwoord van CENARA Skincare

17 jul 2024

Dear Customer,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your order arrived in less than 5 days all the way from Bucharest, Romania to Spokane, Washington, USA. We’re delighted to have exceeded your expectations and set a new record for delivery speed.

It’s wonderful to know that you’re impressed with the products you ordered. Your satisfaction is our top priority, and we’re glad we could provide you with such a positive experience.

We look forward to serving you again in the future!

Best regards,
The Customer Service Team

Antwoord van CENARA Skincare

8 apr 2024

Cara Alessia,

Grazie mille per la tua recensione a 5 stelle e per aver descritto la tua esperienza come perfetta. Siamo davvero felici che tutto sia stato di tuo gradimento. Il nostro team lavora duramente per garantire che ogni aspetto dell'esperienza dei nostri clienti sia impeccabile, e il tuo feedback ci conferma che siamo sulla giusta strada.

Speriamo di poterti servire nuovamente in futuro.

Cordiali saluti,
Il Team di Assistenza Clienti

Antwoord van CENARA Skincare

26 mrt 2024

Querida Paz,

Muchísimas gracias por tu reseña de 5 estrellas y por destacar la perfección en el envío. Nos alegra enormemente que todo haya sido de tu agrado. Nuestro equipo trabaja con dedicación para asegurar que cada aspecto de tu experiencia sea satisfactorio, y comentarios como el tuyo nos motivan a seguir mejorando.

Esperamos tener el placer de servirte de nuevo en el futuro.

Un cordial saludo,
El equipo de Atención al Cliente

Antwoord van CENARA Skincare

26 mrt 2024

Querida Paula,

Muchas gracias por tu maravillosa reseña de 5 estrellas. Nos llena de alegría saber que has encontrado rapidez y eficiencia en nuestro servicio y que, sobre todo, estás encantada con el producto. Tu satisfacción es nuestra mayor recompensa.

Esperamos seguir siendo tu elección para futuras necesidades. ¡Gracias por confiar en nosotros!

Cordialmente,
El equipo de Atención al Cliente

Antwoord van CENARA Skincare

22 mrt 2024

Dear Carmen,

Thank you for your wonderful 5-star review! We're thrilled to hear that you're satisfied with our products and that you experienced quick shipping. It's always our goal to ensure that everything from order to delivery goes smoothly for our customers. We're so glad you're loving the skincare line, and we truly appreciate your gratitude.

Thank you again for choosing us. We look forward to continuing to serve you with quality products and services in the future.

Warm regards,
The Customer Service Team

Antwoord van CENARA Skincare

21 mrt 2024

Dear Gerhard K.,

Thank you so much for your 5-star review! We are delighted to hear that you enjoyed our products during your time in Romania and found the process of ordering through our website to be smooth and hassle-free. We're also glad to know that the delivery to Germany was fast, as we strive to ensure our international shipping is as efficient as possible.

We take great pride in the quality of our products and our service, and feedback like yours is incredibly valuable to us. We look forward to providing you with more of our products in the future.

Best regards,
The Customer Service Team

Antwoord van CENARA Skincare

17 mrt 2024

Dear Zimmerframe,

Thank you for taking the time to leave us a review and for sharing your concerns regarding the delivery costs. We understand that international shipping costs can sometimes seem high, especially in relation to the value of the products ordered.

Please note, as stated on our website, our standard delivery time to the UK is between 7-14 working days, and we are pleased to inform you that your package was delivered within the shorter end of this timeframe, taking only 7 working days from the time of your order. This achievement underscores our commitment to efficient service, despite the distance of approximately 2800 km from Bucharest, Romania, to our customers in the UK.

Regarding the shipping costs, we strive to keep these as reasonable as possible. The cost reflects not just the physical transportation but also handling, packaging, and ensuring your order arrives safely and promptly. For future orders, we suggest considering a larger quantity or higher value items, as this can indeed make the relative cost of shipping more economical.

We appreciate your feedback as it helps us to continuously improve our services. We hope you enjoy your purchase and look forward to serving you again, hopefully with a more satisfying overall experience next time.

Best regards,
PerspectiveSkin.Care Team