Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... Toon meer
Bedrijf heeft geantwoord
I called BEBC today to order some books I urgently needed for my new teaching practice classes. Nick Edwards was super helpful and managed to get everything I needed sorted straight away – the books a... Toon meer
Bedrijf heeft geantwoord
Over the years I have ordered from BEBC and I return because the customer service is always great and the prices competitive. This last purchase was of a ebook and I rang as I needed to change the cur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contactgegevens
Unit 4, Albion Close, BH12 3LL, Poole, Verenigd Koninkrijk
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,7
Uitstekend
240 reviews
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Antwoord van BEBC - The Bournemouth English Book Centre
Dear Henrietta,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Lynnie,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Mandy as always was a perfect example…
Mandy as always was a perfect example if customer service.
However, the search facility in the website is impossible. Please overhaul it.
29 oktober 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jennie,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
We understand that the website can be frustrating and our search facility is not up to scratch. We are currently in the process of changing and innovating our current website and hope to have it live by Spring next year. Your help and feedback helps us look to improve in every way. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Mandy Thomas went the extra mile to…
Mandy Thomas went the extra mile to solve an issue with my order. I would highly recommend this store and it should get more attention.
8 oktober 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Bryan,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
We always appreciate the opportunity to help our customers get good value from their purchases as well as a customer service team that cares.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Overall everything is great
Overall everything is great. Just a bit frustrating when some common titles are out of stock and take a long time to come in (e.g. Harrison).
1 oktober 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear John,
Thank you so much for taking the time to leave us such a lovely review and a four-star rating. Your support means a great deal to everyone at BEBC, especially as we have been working together for many years.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
We understand that it is frustrating that some books are not in stock, especially best-sellers so we have reviewed this with our suppliers and will look to improve on this issue.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Consistently great service.
Over the years I have ordered from BEBC and I return because the customer service is always great and the prices competitive. This last purchase was of a ebook and I rang as I needed to change the currency from euros to pounds. Mandy patiently explained the steps and how to apply the discount code while on the phone. She also pointed out where the redeem code is found. Thanks for all your help - it's much appreciated.
8 oktober 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Joanna,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
It’s also lovely to hear that you benefited from the discounts available on your order. We always appreciate the opportunity to help our customers get good value from their purchases.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Good service at a good price
My Entre Nous 1 arrived very promptly by Royal Mail, and I was sure of receiving the English version unlike other more widely used book provider. A fair price and good service.
1 oktober 2025
Review zonder uitnodiging
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Sally,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
It’s also lovely to hear that a particular rival in the book world who has no human beings in their customer service team, couldn't deliver on your request like BEBC could.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Damla,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Wonderful service
I called BEBC today to order some books I urgently needed for my new teaching practice classes. Nick Edwards was super helpful and managed to get everything I needed sorted straight away – the books are already on their way and will arrive tomorrow. Fantastic service, as always! I’ve used BEBC before and the experience is consistently excellent: immediate, professional, and friendly. Thank you very much, Nick!
16 september 2025
Review zonder uitnodiging
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Suzannah,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. Nick, the owner of BEBC has carried on the ethos from the previous owner from 52 years of servicing customers worldwide and cares about customer service more than anything else.
We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Great books 😎😎😎😎🥶🥶🥶🥶✌️✌️✌️
29 augustus 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Tomasz,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Olena,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Vadym,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Very fast delivery
22 augustus 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Maria,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Liubov,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team.
We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Quick response, quick delivery
I made an error when placing my order, so contacted the customer service team. I got a quick response resolving the issue, and quick delivery of my books after that.
16 augustus 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Eoghan,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication. We will go above and beyond to help when an issue arises and our customer service team will always do their best to help our customers.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Zaid,
Thank you for taking the time to leave us a four-star review!
We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Quick response and friendly approach.
5 augustus 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jonathan,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Gillian,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
We’re also pleased you could take advantage of the discounts on your order, and we’ll be happy to help you access these again when you next shop with us.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Excellent service
Helpful telephone communication.
Very straightforward to order on website.
Books arrived on time in Switzerland.
28 juli 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Petrea,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
If you ever need a quote, we can do a deal on shipping costs in the future for your or your school/University.
Please do email our Customer Service team at elt@bebc.co.uk
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Fast and reliable delivery
Ordered book to help me learn Spanish. Arrived well packaged in pristine condition the very next day.
Great service
24 juni 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Peter,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day and good luck with learning Spanish!
Best wishes,
The BEBC Customer Service Team
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