Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... Toon meer
Bedrijf heeft geantwoord
I called BEBC today to order some books I urgently needed for my new teaching practice classes. Nick Edwards was super helpful and managed to get everything I needed sorted straight away – the books a... Toon meer
Bedrijf heeft geantwoord
Over the years I have ordered from BEBC and I return because the customer service is always great and the prices competitive. This last purchase was of a ebook and I rang as I needed to change the cur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contactgegevens
Unit 4, Albion Close, BH12 3LL, Poole, Verenigd Koninkrijk
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,7
Uitstekend
240 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Developing E book
Great, but I wish to make buying books more easier and world wide shipping because it's difficult to used E book comparing to have it and own it.
29 juni 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Nora,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
We understand that delivery prices can be higher than normal, when purchasing from the UK.
If you ever need a quote, we can do a deal on shipping costs in the future. Please do email our Customer Service team at elt@bebc.co.uk
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
thank you,I receive my book🧐
23 juni 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Excellent quality of service, high shipping cost to the Continent
This is the second time I've bought quality English teaching and training books from this company, and I'm very satisfied both with the books themselves and with the service offered: prompt and polite.
Only the shipping cost to the Continent via Royal Mail is too high - more than the cost of the book.
17 juni 2025
Review zonder uitnodiging
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Amelia,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
We understand that delivery prices can be higher than normal, when purchasing from the UK. If you ever need a quote, we can do a deal on shipping costs in the future. Please do email our Customer Service team at elt@bebc.co.uk
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Extremely helpful and knowledgable
Extremely helpful and knowledgable. Polite and answer any questions that you may have. Quick delivery. Thank you.
27 mei 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Julie,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Judy,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Stephen,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
We’re also pleased you could take advantage of the discounts on your order, and we’ll be happy to help you access these again when you next shop with us.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Fast and reliable.
My order was processed and delivered really quickly. No plastic packaging which was great.
13 mei 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Rachel,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
We are also a green company, looking to use recycled material when we can.
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
I had a great experience with the…
I had a great experience with the customer support team of BEBC — they were friendly, quick to respond, and helped me solve my issue in no time.
20 mei 2025
Review zonder uitnodiging
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Volodymyr,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Reliable, friendly service
Reliable, fast service. My online order total and invoice were not the same because they had not applied my discount to all my books. However, an email soon sorted it, and the reply was prompt and polite. Would recommend this company.
8 mei 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Eleanor,
Thank you so much for taking the time to leave us such a lovely review and a four-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
It’s also lovely to hear that you benefited from the discounts available on your order. We always appreciate the opportunity to help our customers get good value from their purchases.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Excellent service
Excellent service. My book was delivered the day after ordering. Thank you.
12 mei 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jenny,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Fast delivery
Fast delivery. Ordered the wrong book so had to return and re-order. The turnaround was dealt with quickly and efficiently and Mandy's communications were professional and pleasant.
1 mei 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Deborah,
Thank you so much for taking the time to leave us a five-star review! Your kind words mean a great deal to everyone at BEBC.
Our experienced team takes pride in providing friendly, helpful service, so we’re delighted that you were pleased with the quick delivery and clear communication throughout your order.
Your feedback helps us recognise what matters most to our customers and continue improving the service we provide. It’s always lovely to hear that our team’s efforts have made a positive difference.
Thank you again for choosing BEBC and for sharing your experience. We appreciate your support and look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
The delivery is really good
The delivery is really good. And nice price! Thank you soooo much for the service. Will definitely recommend you to my classmates.
26 april 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jingyi,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
It’s also lovely to hear that you benefited from the discounts available on your order. We always appreciate the opportunity to help our customers get good value from their purchases.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jasmine,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team.
We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Iole,
Thank you so much for your five-star review! We appreciate you taking the time to share your experience with BEBC.
It’s lovely to hear that you were pleased with the prompt delivery and communication from our team. We know that ordering books should be straightforward, and we’re always happy to answer questions or help with an order.
Your kind words mean a great deal to us. We put care into looking after our customers, so knowing that you’ve had a positive experience is especially rewarding.
Thank you again for choosing BEBC and for your support. We look forward to helping you find the books and resources you need next time.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Personal service
Personal service, I felt that I was talking to ‘real’ people rather than a machine, postage was fast and the books arrived as ordered.
14 april 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Emma,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jeremy,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
We’re also pleased you could take advantage of the discounts on your order, and we’ll be happy to help you access these again when you next shop with us.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
Wide selection and great service
BEBC have a wide selection of educational books from different publishers, and they were able to give me some very useful advice. The books were delivered promptly and arrived in good condition. I would definitely recommend using the Bournemouth English Book Center.
3 februari 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jacob,
Thank you for taking the time to leave us a five-star review! We’re so pleased to hear that you had a positive experience with BEBC.
We know how important it is to receive your books promptly and stay informed about your order, so it’s lovely to hear that you were happy with both the delivery and our communication.
Your feedback means a lot to our customer service team. We put care into answering your questions and looking after your orders, and it’s rewarding to know that this made a difference.
Thank you again for choosing BEBC and for your kind words. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Customer Service Team
EXCELLENTn - BEBC
Working with Nick Edward, Richard Carr and Mandy Thomas was ALL GOOD.
Great people. Great Service.
Thank you all - for getting me pasrt the tricky bits.
Franco
19 maart 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Moreno,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Useful phone contact and swift delivery…
Useful phone contact and swift delivery of books.
17 februari 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jane,
Thank you so much for taking the time to leave us such a lovely review and a five-star rating. Your support means a great deal to everyone at BEBC.
We’re delighted that you were pleased with the quick delivery and communication from our customer service team. We know how important it is to receive the right books when you need them and to have someone helpful to speak to along the way.
Your feedback helps us understand what we’re doing well and where we can improve. It also means a lot to the people working behind the scenes to look after your orders.
Thank you again for choosing BEBC and for sharing your experience. We look forward to helping you with your next order.
Have a lovely day!
Best wishes,
The BEBC Team
Great selection of foreign language…
Great selection of foreign language materials. Textbook arrived in a couple of days !
15 februari 2025
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jill,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you enjoyed the great selection of MFL material on our site and you received a good service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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