Bell Financial Solutions Ltd Reviews 

Very helpful and easy process

I had a great experience with my previous mortgage broker. However when remortgaging things went radio silent. The point where unknowing what was happening. We were dealt with someone different, with short, sharp responses. No contact, when dealing with finances and changing over mortgages we wanted to know what would come out and at what point. There were unclear lines of when one mortgage would end, what payments would be deducted and when the first payment would be deducted for the mortgage. As you can appreciate this exceeded £3k+. When dealing with this and bills etc you would be highly concerned. We were asked to sign documents for the mortgage and got one word answers from them. Like thanks. We gave up at that point. I was introduced to Bell Financial through a client I worked with for years. We were not informed our mortgage broker left the business and when informed we assessed why the communication dropped rapidly. The client service in which our previous broker provided was exceptional, contacting us on annual leave, when she was getting on a flight, I was so disappointed of the lack of client care recieved after her departing the company. The one word answers and the no empathy or understanding of financial transactions left a sour taste in my mouth. Even when asking further clarification we were asked abruptly “please see previous messages”. This was not the experience we had with our previous broker. The fee we paid our previous broker was worth more than the money, however this transaction felt disappointing.

To add to this the response which the company gave after this review was worse than the original. The managing director sent this dated 16/04/2026 at 10:22pm, which was extremely unprofessional:
“ It’s a shame you didn’t contact me in the first instance before you left a review. It says a lot about you, not us, that we have had over 500 5* reviews and you are the only person that feels we didn’t deliver. In fact qthe real reason was you wouldn’t listen, you were more incompetent than anyone we know, and the rudest client I have ever come across. Your situation was explained more than 10x (I’ve counted) and you still ‘didn’t get it’. Just because you can’t handle your own finances- doesn’t mean you should blame the one that got you your home. I’ll respond accordingly.”

True colours shown here. Be aware.

Hayley was absolutely amazing. She was so respectful and couldn’t do enough to help.. we were abroad for most of the time we were re mortgaging. She went above and beyond to get the mortgage as quickly as possible. Thank you so very much Hayley, for everything.

As a first-time homebuyer, I was incredibly nervous about the mortgage process, but bell finance made everything feel like a breeze. If you want someone who genuinely cares about getting you into your dream home, look no further!"

We had a fantastic experience with our mortgage advisor, Joe. From the very beginning, he was incredibly quick to respond and handled everything with a high level of professionalism. He made the whole process feel straightforward and stress-free.

What really stood out was how approachable Joe was—no question ever felt too small or silly, and he took the time to explain everything clearly and patiently. Thanks to his efficiency and expertise (and the support of Hayley), our mortgage application was submitted and approved on the very same day, which exceeded all our expectations.

We wouldn’t hesitate to recommend Joe's services to anyone looking for a smooth and supportive mortgage experience.

Great service from Daniel and Hayley. Always quick to answer any queries and made the remortgaging process smooth throughout.

I had a very positive experience working with this mortgage broker. They were extremely helpful throughout the entire process and always responded quickly at every stage.

Before working with them, I had already tried to purchase a flat but lost months due to lack of communication. The process did not progress at all and it was very frustrating.

However, when I worked with this team, the same process moved forward much faster and far more smoothly

Thanks to their support, I was able to find both a suitable conveyancer and a mortgage offer without unnecessary stress. Whenever something got stuck or unclear, they were always available to assist, and we communicated many times along the way.

They were consistently polite, professional, and genuinely helpful from start to finish. I really appreciate all the support they provided.

I would like to thank the whole team and everyone who helped me throughout the proces.

Excellent communication throughout - also proved very timely in light of recent events.

Really appreciate the service provided, easy to communicate and very helpful with all the topics.
Was great to have a WhatsApp group conversation that was always available to ask about any doubts that we had during the process.
Really recommend.

Bell Financial Solutions were a lifesaver during my divorce. They guided me through a mortgage capacity report and my mortgage application with professionalism and genuine care. A difficult time felt so much easier thanks to their support—highly recommended!

Liberty and her team were absolutely fantastic from start to finish. Their professionalism, clarity, and genuine care made what could have been a stressful process feel smooth and reassuring. Liberty took the time to explain every step, answered all my questions patiently, and worked tirelessly to secure the right mortgage for me. I truly felt supported throughout. I wouldn’t hesitate to recommend Liberty and her team to anyone looking for a reliable and trustworthy mortgage adviser.

Dan and the team were very helpful throughout the process and were always on hand to answer our questions. Thank you!

As first-time buyers, we really appreciated the team’s professionalism and quick responses. They made the process clear and straightforward. Would definitely recommend.

Incredible service as always by Daniel Bell. Daniel has advised us on all of our mortgages and insurance and explained to us how important critical illness insurance is, which we unfortunately had to claim on this year. Had we not taken it out things would be very different - so we are forever grateful to Daniel for his expert advice.

Once again Daniel has proved himself the best broker in the business by finding me a new mortgage with a much better rate and minimal fuss. Couldn’t recommend more!

We’d never bought a home before and had no idea where to start. We spoke to a few brokers, but after getting in touch with Liberty Rowe at Bell Financial Solutions, everything just clicked. She made us feel comfortable straight away, explained the process clearly, and kept us updated the whole way through.

Even when we hit delays or setbacks, Liberty stayed calm, stepped in when needed, and genuinely went the extra mile to keep things moving when she didn't have to. She also found us the best deal out there. Hayley and the rest of the team were amazing too.

Honestly, we’re so glad we chose them. If you’re looking to buy a home, I’d recommend Bell Financial Solutions every time without hesitation.

Hands on team who do a great job.

I have got great great help from them

Daniel, with the help of his colleague Hayley, provided me with an excellent speedy service. When the house valued at slightly less than expected, they had an immediate alternative solution. Can't recommend them highly enough.

Quick response to our queries and outstanding professionalism in dealing with even complex issues.
Liberty Rowe and Hayley Woodcock have been so superb for my wife and I.