Bells Motor Group Reviews 

Luke at Kia Bells Bedford has been fantastic from start to finish, such a smooth experience, thankyou

Jade was first class, from our initial discussions to collecting the car last week.
She is thoroughly professional and a credit to her employer.

Mark Given was our sales executive, he’s been brilliant the whole way through from when we walked in, to driving away in our new car. Flawless experience, would definitely recommend Mark and using again in the future!

Great experience thanks to Mark Given, highly recommended doing business with Kia.

This was the first time I had purchased a Kia in my own name and Neil took me through the whole process from start to finish, which I greatly appreciate. Can not fault them and used Bells for many years

Helpful service department kept me informed on the progress of the car.
Car software was updated .
very pleased with the customer service I received

Vicky @nkrthamlton is the nicest sales assistant -well mannered, listens and very knowledgeable. Thankyou

Keanan sales person was amazing and really listened to what I needed in a car. Had a couple of glitches but sorted out quickly and Angela was particularly helpful on my most recent visit. Many thanks

Both Dan (Sales Manager) and Luke (Sales Consultant) were superb and great ambassadors' for the dealership. I would highly recommend Bells.
Sadly, they were let down by Volvo Cars Head Office systems which were slow, inaccurate and a pain to deal with. They nearly lost my sale as a result. I will be emailing the MD of Volvo cars UK so she is aware of the impact of their systems!

This is the second Volvo we have had and each time we have been in to the service department Mark has been amazing he is always cheerful and helps us with whatever we need he is a great asset to the company

I am on my 3rd Volvo from Bells Northampton and the Buying experience has always been first class. However my experience of the service department has been anything but. With my first XC90 they refused to even look at it when there was a problem a few days before we were due to go to France. Volvo at Leamington had in the next day and found an engine mount needed replacing. Recently I have been trying to make a service appointment for my current vehicle and have twice left messages on the answering machine as they are always busy. Nobody has called back and I do not wish to message with a bot or book on line. I can only assume that they can’t be bothered to actually talk to the customer. Once again Volvo Warwick has come up trumps by answering the phone agreeing a date and a loan car by an actual person.

Luke was incredibly helpful and was able to answer all queries. My second Kia purchase just as straightforward as the first.

Fantastic service today from Bells Kia and particular attention to detail from Joanne who pre called me the day before my booking and kept me up-to-date throughout the day on the Service on my Vehicle. Good value for money. Would recommend to friends and family.

Met with Neil who showed me around various options , was attentive, knowledgable and listened to my requirements. Service was very quick and efficient needed a car as was travelling , attended Monday and picked up Wednesday , friendly helpful and professional

I have visited Kia Northampton for the first time as I have decided to go for a bigger car this time. I was very well looked after by Neil Sidebottom. He went over and above for my extra questions and requests. Very pleasant to deal with, I felt listened to and respected. He also explained everything very well.
Dominika

I had a truly excellent experience with Jade and Luke at Kia Bells in Bedford. From the moment I arrived, they made me feel genuinely welcome with their friendly, professional, and attentive approach.

They took the time to answer all of my questions thoroughly and patiently, never making me feel rushed or under any pressure. Their knowledge and expertise were clear throughout the entire process, and the way they explained everything so clearly gave me real confidence and peace of mind when making my decisions.
What stood out most was their sincere support and approachable manner. They listened carefully to my needs, offered honest and thoughtful advice, and consistently went above and beyond to ensure I felt comfortable, valued, and fully informed at every stage.
Their exceptional customer service made the whole experience smooth, enjoyable, and completely stress-free. I would wholeheartedly recommend Jade and Luke to anyone visiting Kia Bells in Bedford.

Brought my car new from here, this is my second service with them, and as usual great service, Nathan at customer services, kept me up to date as how it was going, and when the car would be ready for me, one very happy customer.

Mark Knight
Bell motor group
Once again very helpful and keeping informed with the servicing and MOT of my Volvo
Would recommend and keep using Bells Volvo

The service and communication regarding my Kia Sportage repair was outstanding!

Particularly pleased with the help given by Jo, Theresa and Owen our technician.

I will definitely return to Bells Motor Group for future services…very impressed.

I have never bought a car from a nicer salesperson than Neil Sidebottom, and Bells Kia are not too bad either :)

Buying a car can sometimes feel stressful or overwhelming, but my experience from start to finish has been the complete opposite. Everyone was friendly, helpful, and knowledgeable, and they genuinely seemed to care about making sure I found the right car.

I am absolutely thrilled with my new Kia Sportage and couldn't be happier with the whole experience.

Thank you, Neil, and thank you to everyone at Bells Kia. You've been fantastic, and I wouldn't hesitate to recommend you to anyone looking for a new car.