Not a good experience been here a few times over a couple of years thinking things will improve. But hey ho, they don't. The usual, waiting for ages 30 minutes plus for your hot food order which is th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Beautiful location and unique experience. It was so nice to go somewhere completely different to the norm. We visited on a Friday night and ordered a bottle of prosecco, followed by food. We ordered a... Toon meer
Bedrijf heeft geantwoord
For the last 4 years BEAR coffee has been consistently good, despite the regular change of the source of the beans. Whoever chooses the coffee knows what they are doing. I stopped having sugar in my... Toon meer
Bedrijf heeft geantwoord
I remember going on the weekend and it being very busy, regardless of this I had a great experience with the team. Very smiley and welcoming. I always like to visit, whether it be for a quick bite or... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BEAR is an award-winning independent brand offering an elevated coffee experience ‘in-store’ and ‘at home’.
Contactgegevens
HQ, 7 Iron Gate, DE1 3FJ, Derby, Verenigd Koninkrijk
- 01332725146
- info@bemorebear.co
- bemorebear.co
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Impressive brewing time. Perfect colour.
I'm so fussy when it comes to teabags, and Bear's breakfast tea didn't disappoint. It brewed in a very impressive amount of time, was the perfect colour and tasted delicious.
Currently still sat in " Bear"- waiting…
Currently still sat in " Bear"- waiting for my daughters" mango iced green tea" - to actually get cold. They had forgot to actually put the ice in - so theoretically it was just a tea bag in luke warm water. After going to the counter asking asking for the whereabouts of the ice , we were met with an " icy" stare and the girl reluctantly went and put ice in whilst giving a mumbling excuse as to why it wasn't in...- It's a blooming iced tea!!!!!!!!
Good people Good Coffee Good food Good prices
Looking for somewhere in Derby for an early breakfast & struggled. We then saw Bear on Irongate which looked inviting-opened at 8am. Popped our heads in to ask & Ollie could not have been more pleasant & helpful- the reason we decided to try Bear. After looking at a good choice of options I decided on poached eggs on sourdough toast - 2 lovely deep yellow yolk eggs perfectly cooked on a large slice of sourdough toast & a delicious herb butter for £6.90. Beautifully presented & absolutely filling. Add to that a great quality filter coffee (not the weak nasty stuff some places serve) for £2.90 with unlimited free refills until 10.30am. A really lovely surprise & a gem of a find. Would definitely recommend ( I had a peak at the lunch menu which also looks good). Will go back & on Ollies recommendation try the venue in Ashbourne- handy for anyone going out walking or vising the Peak District.
No response from the customer service
I have sent email to change one of my subscription if it wasn’t dispatched, but without any response, no changed beans were delivered.
Not easy to communicate with customer service.
We visited without a booking and found…
We visited without a booking and found the service was great. The food was excellent. The attention we were given throughout our stay was brilliant. I would recommend Bear to anyone wanting good food at reasonable prices. The staff went above and beyond! Well done!!
A little BEAR at home
BEAR is my local (and favourite) coffee shop, so being able to brew my favourite Berry tea at home is fantastic. Will have to buy some for the office now too!
Mix up with order but otherwise pleasant
The coffee is always fantastic
The coffee is always fantastic, friendly staff and quick service in the Ashbourne branch. The music is nice too.
Great family meal out at Bear…
Great family meal out at Bear Ashbourne. Friendly helpful service.
Absolutely shocking attitudes of…
Absolutely shocking attitudes of employees, zero customer service skills and pretentious
You were recommended to me by my…
You were recommended to me by my Daughter.
Great coffee and thanks for your prompt delivery.
Really disappointed
Really disappointed. We had the sourdough toast with avocado and pea.
The sourdough toast was the but of the bread, there was only the slightest amount of avocado and just full of the cheapest ingredient of peas!!!!!
We had two lots and both were the but end of the bread, I don’t even know how that’s possible!!!
On one we had an additional portion of feta and this was the slightest amount of sprinkling on the top.
Overall extremely dissatisfied and disappointed!!
Poor value for money
So I have been here a few times and each time I was less impressed. This visit was my last.
I ordered sourdough (£3.90) toast and a side of bacon (£3.20)…when it arrived there were two scrawny pieces of rashers in a bowl, which didn’t even amount of one whole piece of bacon, let alone be enough of a serving for my toast. I was really disappointed and i’m not one to make a fuss but I asked the waitress if this is a normal size portion (clearly disappointed) and she just said yes that’s what a side portion is, didn’t seem bothered by my explanation on how small the portion was nor bothered I was clearly unhappy. Instead she offered to put more through, at another £3.20. Which would bring my toast and bacon up to approx £10. No thank you.
The other food we ordered wasn’t great value for money, pancakes which could be bought from supermarket covered in fruit and masses of chocolate. It just wasn’t worth £13. This will be the last time I visit Bear.
Overpriced, not value for money, and staff not very helpful or understanding, actually they couldn’t be bothered, and the toast was rock hard.
The star I gave is purely because the venue is pleasant and in a good location. It’s spacious and airy, and feels relaxed.
Flasks ordered arrived promptly and…
Flasks ordered arrived promptly and were great quality.
Staff are really efficient and friendly…
Staff are really efficient and friendly but the seats let all this down by having stained and dirty seats which is really off-putting and unhygienic. It's time new ones were ordered as its putting me of going there
Nice and easy to sort a gift card for…
Nice and easy to sort a gift card for an Xmas gift
Brilliant and so lovely to visit
Brilliant and so lovely to visit. Can’t wait to go again!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








