Benicee Shop Reviews 932

It came out perfect, just how I wanted it!

I Thank You Sooo Much So Beautiful, Excellent job Well Done. I will Share Your Fantastic Work And Business With Others. THANK YOU, On Time!!!! GOD BLESS, Hester P Jones

I’ve used this company quite a few times to send gifts to friends who have lost their beloved pets and they never disappoint. They come out exactly as shown in the site and they do a great job. I highly recommend them for personalized gifts!

I had a wonderful experience with this company. The customer service was fantastic and the order process was quick and easy. I was very happy with the unique idea and I received my canvas in perfect condition. The only thing that I didn't anticipate was that the images look a bit grainy. That could be because the images are on canvas. I expected them to look like the image they sent for me to review, which was crystal clear. Other than that, it was a wonderful experience and an awesome gift. My husband loved it and I would highly recommend using this company.

I had a gift from my kids for Mother’s Day. I somehow misplaced it. I was so upset about this and thought it was gone for good. Then I found a picture of it. It was their star charts with their names and birth dates. I sent this picture to Benicee’s customer service representatives asking if they could duplicate it. Let me tell you they made it to the “T”
The original was on a heavy construction like paper in cellophane. I kept saying I was going to frame and forgot. This one came on canvas framed. It’s so beautiful the kids are grown now and this is the variation I’m sure they would have given me today.

I saw the website on instagram. I am very pleased with their product and response time with questions I had . I highly recommend Benicee Shop .

🚨 BUYER BEWARE 🚨

Just had the most frustrating experience with Benicee, I ordered a custom product with a specific song title, and they got the song completely WRONG. When I contacted them about this obvious error, their response was essentially "you should have caught our mistake."

Let me get this straight - I pay good money for a custom product, provide the correct song title, and somehow it's MY responsibility to proofread THEIR work? They're claiming I should have used their "preview" feature to catch their error, but here's the thing: when you input the song title correctly, you expect the company to use that information correctly.

Their "solution"? A measly 10% off my next order. As if I would ever order from them again after this experience! I get 15% off for writing this review.

The lack of accountability is astounding. Instead of owning their mistake, they're deflecting blame onto the customer. For the premium price I paid, I expected basic competency - getting the song title right shouldn't be too much to ask.

Save your money and go elsewhere. There are plenty of companies that actually stand behind their work and don't blame customers for their own mistakes.

#CustomerService #Fail #BuyerBeware #CustomProducts #QualityControl

Customer service was prompt item was well made & beautiful along with fast shipping. I 100% recommend them & would absolutely purchase items again!

Excellent communication from this company, received my package ahead of time. A+ Service, highly recommended!

I thoroughly enjoyed my shopping experience with the Benicee Shop!
I ordered a personalized picture frame for a newly engaged couple. They love it! Every contact I made with the company
was a positive one. I will definitely be ordering my personalized gifts from them!

They were so easy to work with and I absolutely love how my picture turned out.

I never heard of this company before, but took a chance in an effort to get a custom anniversary blanket and I was not disappointed. The blanket was just as pictured and came on time. My husband loved it and has it proudly displayed in our home. I would use this company again and recommend it to others. Thank you

I needed end of season gifts for my softball team. I had a week to design and receive them. With the help of customer service, I had the design made, and shipped within 2 days with fast shipment. I received the items today, and was very impressed with the quality of the items. Thank you again!
Pete

There was an issue with the address and the company reached out same day to resolve. The print I ordered was much higher quality than I anticipated and the resolution was awesome which I definitely was not anticipating. Thank you ! It was the perfect gift for my step daughter to remember her furbaby by.

I had a good experience. The order was satisfactory and it arrived on time.

I recently ordered a personalized pillow for my sister who recently lost her special little dog. I couldn’t believe the result when I opened my package. It greatly exceeded my expectations !! The lettering was bold and crisp, and the picture I sent is was SO CLEAR AND VIBRANT !!! I highly recommend this company for all personalized purchases. I am so happy with the results of this very special purchase for my grieving sister. Thank you so much ❤️

The Frame i ordered came on time and it was beautiful. Customer Service was great as well. I recommend this company and will be ordering again

Quick production & shipping! Keepsake came out perfect!

The customer service team exhibited a commendable level of responsiveness in addressing email inquiries. Moreover, the team's performance surpassed initial projections, resulting in the project's completion ahead of schedule.

The item turned out great. I was disappointed that it was not made in the USA. The support addresses led me to believe it was, being in Colorado. You should make that a little clearer that they're coming from China.