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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been disappointed with other sellers so many times and this time getting an expensive bag I was anxious. i wanted it so badly so I took the plunge. My order arrived in Australia within 10 days an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All my questions were answered promptly and professionally. Delivery was a bit slow, but I was kept updated at all times. Although they sent me the tracking number within 4 days from ordering they ev... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Handtassenwinkel
  2. Winkel in modeaccessoires

Geschreven door het bedrijf

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

273 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Bag was of better quality than expected. I didn't get the box, but it arrived so fast and I'm very pleased.

7 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Rose,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize that you didn’t get the box on this occasion.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

The best quality

Third bag I buy in three weeks and the quality has been the best. Always a great shopping experience.

7 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Alexandra,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Very happy with purchase and the experience

My purse was exactly as described. The support team was always courteous and helpful. Highly professional.

7 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Sana,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 4 van de 5 sterren

Care and Quality Align in Be Roma

With every order there is an ongoing dialogue with a representative from the Be Roma company. Jessica was my liaison and she was excellent. She would answer any queries promptly and with great detail. The products that I received were of extremely high quality. I have studied the many comparison youtube videos between the authentic and replicas that I ordered and what I received was amazingly accurate to the authentic requirements and rarely aligned with the fake giveaways. You can see that the materials are carefully chosen and the design’s details have been studied. These products aren’t sloppily slapped together as what is typically seen on NYC street corners. I am torn between giving a 4 or a 5 star review. The only hesitation was that there were a few inconsistencies with the order caught on the preview videos from the factory. However, Jessica, more than made up for the oversight and redirected the order properly. I would give her and the product 5 stars. I would order from this company again without any hesitation.

6 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Rebecca,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We’ll pass on your kind words onto Jessica.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

I had a great experience

Overall, it was a great experience, and I couldn't find any faults.

6 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Teresa,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Excellent experience!

Amazing quality, quick delivery and great customer service. All in all excellent experience. Thank you Be Roma!

6 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Ebba,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Birthday bag

My mom wanted a bag that was sold out at the stores. I was able to get it here and the quality is the best.

6 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

An absolute pleasure

Be Roma is my favorite seller in this space margin. I am not wasting any of my time with other similar websites because Be Roma always delivers on their promises.

5 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Leona,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Excellent quality, amazing service, happy customer

Excellent quality, amazing service, happy customer. I love your store, and I'm always impressed with the quality and service. I recommend you to everyone!

5 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Sophia,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

So excited to have this bag!

So excited to have this bag. Some of friends have it, and know so do I  It's a perfect bag in every sense, and I couldn't be any happier!

5 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Jolanta,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience. My bag is beautiful just as I've dreamed of having it. Emily service was extraordinary.

20 mei 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Nancy,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Amazing experience, will shop again soon

Where do I start? The customer service was exemplary. My bag arrived a week after ordering. Then the quality, which is top in every sense, the leather is so soft and the hardware sturdy and perfect.
I will be a repeat customer!

4 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Jacinta,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Bag received

Bag received in five days. Incredible quality and professional support.

4 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Andrew,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Highly satisfied

Great service and fast shipping. Item exactly as described. Will recommend.

4 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Angelika,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Exceptional

I am absolutely happy with my purchase. The team was super helpful in helping me place the order of bag the bag I wanted that wasn't listed online. I'm super happy, thank you so much.

4 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Sibyla,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 1 van de 5 sterren

Scam

Scam! Scam! Scam! They send low quality fake damaged items and then refuse to take them back. They will threaten you to report you to the legal authorities for trying to cancel/return the items even if they are the ones who sell fake and low quality goods!

2 juni 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Anna,

We're so disappointed to hear that your shopping experience with Be Roma this time hasn't been as seamless as we aim to provide.

We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.

If you have additional feedback or need help with an unresolved issue, please send an email with the subject “Trustpilot Review" to help@beroma.is

Beoordeeld met 5 van de 5 sterren

Seamless buying experience

It was a seamless buying experience. The bags I ordered are of great quality. I will definitely be shopping with you again. Thank you for everything xx

31 mei 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Piero,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

My favorite website

In my experience Be Roma always delivers above expectations. Not only the quality is high and the service exemplary, but so far I also received my orders quickly.

31 mei 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Steven,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Another amazing experience

Placed my second order and was notified right away regarding my purchase by the lovely Samantha. Item was delivered quickly and quality again top. I love purchasing from Be roma!

31 mei 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Daisy,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We will pass on your kind words onto Samantha.

We look forward to serving you again in the near future.

Beoordeeld met 5 van de 5 sterren

Passion for Beroma

I'm in love with Beroma! The website is easy to use. The customer experience is amazing and the quality of the bags as good as you could wish for.

30 mei 2024
Review zonder uitnodiging
Logo Be Roma

Antwoord van Be Roma

Hi Sara,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

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