Great customer support. Never had any problems in more than 7 years. Great platform, sometimes I miss the old layout but not an issue!
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Lees wat reviewers zeggen
Scammish behaviour. I registered on their site 4 days ago, placed 2 bets. 2 days ago i wanted to login. It says that my account was blocked. I write on their email support - they replied : Hello,... Toon meer
Bedrijf heeft geantwoord
Verification process is painless, good variety of games with a lot of neat features, and KILLER customer support. I reached out via email over something very miniscule and they were helping me with my... Toon meer
I registered a new account and deposited, but my account got blocked next day and I panicked. Then I wrote to support and they helped me relatively fast. I see a lot of reviews here about this happeni... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The leading bitcoin and cryptocurrency casino and sportsbook, since 2013
Contactgegevens
Bulgarije
- betcoin.ag
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easily one of the best sportsbook experiences
Easily one of the best sportsbook experiences I have had with a crypto sportsbook. Won money on my first deposit and received withdrawal within 5 minutes.
I mean like they are just a blatant…
I mean like they are just a blatant scam. Read the 1 Star reviews that sums it up. Stay away.

Antwoord van Betcoin
Avoid
Update:
I tried to file a complaint with Curacao gaming authority where Betcoin has a gambling license. They have made a recent policy change that they would not get involved with players vs companies disputes. Already there is shadow over the reputation of Gambling companies registered in Curacao. This heavily biased approach by the Gaming Authority just had made the matters worse.
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Update 2
2 of the 3 bets they graded void has won
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Update 3
Betcoin has challenged my review for inappropriate content and took it down (Rather than addressing the issue at hand). Trustpilot's content policy isn't helpful in this matter either. So I'm forced to re write this review.
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Update 4
Once they have flagged my review for harmful and inappropriate content I have been tracking this review page for the past 3 days. Every time their Trustpilot rating has gone below 4.0 they have flagged reviews (around 3-5 reviews) which had 1 star rating to keep it above 4.0 stars.
Why trustpilot review system is not taking this into account?
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Update 5
Betcoin tried to take down this review as well by flagging this review for inappropriate content. But this time Trustpilot held the decision in my favor
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Update 6
Finally Betcoin has responded to this review after their attempt to take down the (second) review was unsuccessful.
I have sent an email to their support team as they have requested in the comment.
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Update 7
I have tried reaching their support team both through email and live chat.
They haven't responded to either one of them
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Update 8
There was again and attempt to take down this review. TrustPilot team again upheld the decision in my favor.
Still no proper steps are taken by Betcoin to resolve my issue.
After I have been fighting to keep my review for the past two weeks their TrustPilot ratings have dropped from 4.2 to 3.8
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I'm new to crypto betting. I was looking for a good website to bet using crypto and somehow found this site.
I primarily play cricket bets and a lucky streak occured.
I didn't win any huge sum. I might have probably won about a decent 500-1000 USD. This wasn't won on a single bet.
I think I have used this website for about two weeks and have placed 30-40 sports bets during this time.
All of a sudden I was unable to login to this website. I contacted the customer support and got the usual reply of contacting the email support.
By this time I had a balance of 500 usd and 600 usd in pre match bets
To my shock I received a threatening email as shared below
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You are in violation of our terms of service, with regard to sportsbook abuse
10.2 If the player is determined to be guilty of exploitative, abusive or fraudulent actions, the Company reserves the right to terminate the user account and suspend all payouts to the player.
These actions include, but are not limited to:
Syndicate play or participating in any type of collusion with other players
Match fixing
Late betting
Development of strategies aimed at unfaithful winnings or advantage play, which is detrimental to our business, including participating in betting activity on a team/league you are employed by, have been employed by or have insider information on
Multiple accounting
Arbitrage/corridor betting, use of forking services, use of surebet or valuebet services or steam chasing
Fraudulent actions against other online casinos or payment providers
Chargeback procedures with a credit card or denial of some payments made
Other types of cheating or exploitation, including opposite betting, VIP farming, or bonus arbitrage
Providing incorrect information about personal data during registration
Is known to have gone bankrupt in the country of his residence
Suspicion of money laundering or funds having been obtained by illegal activity
Use of adevice, bot or software to place bets or interfere with any transactions occurring at Betcoin.ag
We have resettled your bets at a rate of 1:1 and as you have withdrawn more than you deposited, you currently have a debt to us of 504.15 USDT. Please remit the balance immediately to 0x69f083742ef5e24acd390efd397f909bcc11c9e6. If you do not pay the balance within 14 days, we will pursue all legal means to collect this debt.
Do not create any additional accounts or they will be closed and funds withheld, including deposit.
Regards,
Security
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Antwoord van Betcoin
Rating
Rating: 1 Star - Total Scam
I wish I could give this site zero stars. It's a pure scam.
I made my first deposit of $100 on March 17, 2025, played, and won $300. However, when I tried to withdraw, my request was rejected. A few hours later, I checked my account, and my balance was suddenly $0. I logged out and tried to log back in, but received a "server error" message.
When I reached out to customer support, they told me to email for login issues. I have yet to receive a response.
Today, I tried logging in again, and now it says "This account is disabled." I contacted customer support over 6 hours ago, but still no reply.
Regarding the bet I placed, I was on the Padova vs US Pergolettese match, betting on over 2.5 goals in the last minutes when the score was 1-1. Padova, fighting for automatic promotion, couldn’t afford to drop any points, especially with title contenders Vicenza winning. I expected them to go all-out attack for that 2nd goal. They ended up winning 2-1 away from home, and with Pergolettese down to 10 men, it felt like a solid bet.
After emailing them about my account being locked, I got a reply that made absolutely no sense and was incredibly unprofessional. Here's the response:
Betcoin Support:
Please list all sites that you placed this bet on. Not being honest would look very bad for you.
Wed 3/19/2025 10:30 PM
You:
Hello, what do you mean by this question?
Wed 3/19/2025 10:33 PM
Betcoin Support:
You bet this market on many sites. Go ahead and list them all here.
Wed 3/19/2025 10:46 PM
You
Betcoin
Wed 3/19/2025 10:48 PM
Betcoin Support:
We will reply within 60 days with the result of your investigation for match-fixing and fraud. If we determine you were lying, it will be obvious that you were doing so to cover up your abusive play and all funds will be withheld. There is no need for you to contact us again during this 60-day period, unless you decide to be honest with us.
If you want to experience the same frustration and disappointment, go ahead and deposit money into this scam site. But do yourself a favor and stay away!

Antwoord van Betcoin
Consistent
I've been using this site for almost 8 years now? A really long time. If you have any worries, or if you're fearful of sending your money to an "offshore" Sportsbook/Casino, do not fret. Betcoin offers every type of sports wager out there. Most importantly, they always payout. And, FAST. The past few years, I've been getting my withdrawals within 15 minutes.
NOT A GOOD PLACE TO VALUE BET
FOR MY FELLOW ADVANTAGE PLAY BETTORS, PLEASE READ CAREFULLY
So..... I made deposits and lost some money on Betcoin, i then deposited some more and won. Now I tried withdrawing and I got a mail saying my betting pattern was ABUSSIVE. I asked in what way and they were like you know, you've been caught.... caught? I didn't steal anything man, mind you, I've been doing advantage play for over 2 years now and this is the first sportsbook that makes it look like Value betting is a crime. So I thought in my mind, I had been loosing for about 2 weeks and this was not stated and the moment I win they bring up this.
I'm not trying to make the book look bad. I'm just trying to warn anyone who value bets. You won't get paid by them. I can't say for normal bettors

Antwoord van Betcoin
Won 200$ in sweeps coins from 2free…
Won 200$ in sweeps coins from 2free coins once verified the support to was very helpful and responsive while redeming the winnings. They were converted to BTC and avaible for withdrawl right away only down side i would of like to choose a differnt crypto to withdrawl there was a list on the site but option was not given but still very easy and fast good site will be back for sure

Antwoord van Betcoin
Great casino
Great casino, decent amount of slot selections. Legit , fast redemption and quick responses from live support
I Having used Betcoin since 2017
I Having used Betcoin since 2017 I have found that firstly the staff are second to none with their speedy support service, the competitions on Betcoin are very exciting whilst be a friendly competitive environment. and lastly Poker is back running so many tournaments that it suits your time zone. 10\10
Good costumer service, but they scared me at the beginning
I registered a new account and deposited, but my account got blocked next day and I panicked. Then I wrote to support and they helped me relatively fast. I see a lot of reviews here about this happening to a lot of people. For me they unblocked my account and was able to withdraw my inital deposit, but I couldn't pass the kyc they asked for id and tax papers, which I'm not comfortable to share. I think if you have these documents you will pass the kyc easily. Overall 4 stars because they scared me when they closed my account, but if you write to them they will give your deposit back and if you complete kyc you can keep playing.
The rtp alone on this site is amazing…
The rtp alone on this site is amazing you win more than you lose and the customer service is top notch !!! Anytime I had a problem thy answered within mins ... betcoin social ... it's gonna be a pleasure spending my time and money with yall !!!
Outstanding experience
Outstanding experience! This site offers a seamless and user-friendly interface with fast payouts and incredible game variety. The odds are consistently competitive, and the customer support team is always quick to assist and listens to their customers. Whether you’re into sports betting, slots, or live dealer games, this platform delivers top-notch entertainment. Highly recommend for anyone looking for a reliable and exciting gambling experience!
Great customer service fast helpful…
Great customer service fast helpful quick to resolve any problems I've had get experience thank you l.
Very good and fast support team!
Had some issues in transactions
Had some issues in transactions, and the support group was quick to address and correct the issues in minutes. A definite place I could trust my entertainment with.
A+ all around
The customer service agents who held me were extremely helpful and responded in a timely manner which I also really appreciate. The redemption process is extremely fast and that is one of the reasons I will continue playing, although the selection of games/slots are very limited to bet which happened to like and I believe hacksaw gaming. I don’t know if this is a new casino or not but if it is, they have a ton of potential to become great!
Customer Service = OUTSTANDING
Verification process is painless, good variety of games with a lot of neat features, and KILLER customer support. I reached out via email over something very miniscule and they were helping me with my issue within the hour. Incredibly friendly staff and incredibly helpful. Recommend this social casino to everyone new to them, and also players who like to use crypto!
I had very good relationship with company they r nice and responsible I have issue I deposit 100 usdt in my account but they can't show I send email 6 time they admit transaction is there so please do
God bless you I wish company grow just like meta
My experience at Betcoin was…
My experience at Betcoin was exceptionally great, they have a divers selection of games. the payouts are fast.
The customer support is phenominal.
A true leader
They got what it takes. Its truly a leader in crypto betting. Awesome idea
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