Better Batt Reviews 1.885

I was confused as to why my order was on hold but once I realsied that my VPN must've set off some sort of security protocol, I was quite appreciative that the team at Better Batt checked in.

Would recc for any camera battery stuff.

I bought from better batt because they had a battery + charger for an older device that I couldn’t find elsewhere! Shine and Gen were very proactive in letting me know that there would be a short delay in receiving my order as it was a backorder item. I was very grateful for their customer service and communication.

On Sunday 18th January 2026 I purchased these for $52.98. On Wednesday 21st January 2026 I just received an empty box with nothing inside it so I chatted to customer support who are refusing to replace the items for me.

Easy to deal with. All done on line. Received item in a few days. They checked to make sure it was correct part. A friend fitted the new battery. All working fine. Thanks. Cheers. Steve Gray.

Good communication and genuine to terms and conditions. Good experience for replacement and return.

Outstanding customer support. The measure of a company is not when things go right but instead how they respond when things go wrong. Top marks to Better Batt for outstanding customer support and a warranty that they stand behind and honour

Elcana from Better Batteries could teach a lot of businesses how to provide exceptional customer service. If I ever need batteries again they will be my first call.

product ordered but was on back order. have cancelled order and got credit the same day.
Betterbatt.com.au customer service helped where i can find that product.
thank you

Excellent communication
Great to deal with

Great customer service, great product, great price. I purchased an item that needed to be shipped from international warehouse so it took longer to received. However they explained to me the situation and kept me updated until it was received. Highly recommend these guys.

Ordering was easy. Plenty of communication and the products arrived quickly with no fuss.
Thanks Better Batt.

Quick response to question, follow up communication outstanding. Batteries are great, was worth the wait.

Better Bat Elcana Elic did a super job guiding me step by step starting with ensuring i received thew right items and following up to quide me on how to use it, very patiently. Thank you Elcana and thank you Better Batt.

I cannot speak highly enough about the customer service I received. Better Batt were helpful sorting out my returns and finding the right battery for my camera - all in a very responsive and personalised way.

Also, they offer an incredibly huge range with helpful charts/tables to check the compatibility of their products.

Ordered two different charges for two different camera batteries, learned they bulk sell cheap one size fits all BS.

I ordered a battery from here and it works completely fine, and the support team was really good (special thanks to Elcana) they helped me out straight away.

friendly, helpful and quick response

Better Batt have a wide range and good prices. When my battery was delayed they sorted out the problem quickly.

From when I identified that the supplied battery was incorrect and no alternative existed, Better Batt made the return and refund process very simple. Thank you Better Batt.