Better Impact Reviews 

I love this software. A must have for any volunteer program. It is so helpful, not only to keep all information organized and electronic, but has so many features to help celebrate our volunteers. It makes recognition easy! There are a ton of other features as well, it is so customizable.

Better Impact is so easy to use, really intuitive and quick to pick up. I really enjoy all the features that it has to offer, very impressed

I use better impact for volunteer management. It can be complicated but very comprehensive. Easy enough for volunteers to navigate

Better Impact helped our organization prepare for a accrediation survey, in fact, the surveyor was relieved to see that we are maintaining volunteer profiles in a safe, secure, comprehensive way. Volunteers appreciate being able to take initiative and sign up for shifts when they're available. My colleagues love how we can maintain email communications within the portal, so everyone is on the same page. I would definitely recommend this software to colleagues who are managing any number of volunteers in the hospice industry.

Better Impact is easy to maneuver.

I like this software it was fairly easy to learn. There is so much more to learn still!

It works well for volunteers who are somewhat tech savy. Some volunteers require a lot of support and one-on-one time to learn how to use it. As the admin, the one-on-one support setting it up was invaluable for someone who had never set anything like this up before. We have over 600 active volunteers, so it would just be impossible without this tool.

Better Impact has been an outstanding tool for managing volunteers, and it has genuinely transformed how our organization tracks and engages with our volunteer base.
One of the most impressive features is how easy it is to track volunteer activity. The system centralizes everything—hours, schedules, roles, communication, and reporting—so you no longer have to rely on scattered spreadsheets or manual logs. Volunteers can log their own hours or check in digitally, which significantly reduces administrative workload and improves accuracy. It’s simple to pull reports, monitor participation trends, and recognize top performers.
The scheduling and sign-up process is also incredibly streamlined. Volunteers can view available shifts, sign up on their own, and receive automatic reminders. This not only saves time for coordinators but also empowers volunteers to take ownership of their involvement.
Another major benefit is the ability to keep detailed, organized records for each volunteer. Whether it’s tracking training completion, background checks, or specific skills and interests, Better Impact keeps everything in one place, making it easy to match volunteers with the right opportunities.

So far this has been an amazing way to track volunteer onboarding and a much smoother process than the shared excel sheet we were bouncing between staff before. For anyone who likes everything in once place, this has been an amazing switch! So far, highly recommend better impact

They have streamlined the onboarding, tracking and scheduling process.

Bonjour j'ai 80 ans et je ne sait pas pourquoi vous me demandez de payer 99€96car je ne sait pas à quoi cela sert et je n'ai pas beaucoup de moyens (retraite) pouvez vous me rembourser svp car je ne sait pas pourquoi je paie. Comptant sur votre compréhension Cordialement Guy SCANDELLA

BetterImpact is a comprehensive and productive piece of software that we use for scheduling shifts for staff and volunteers as well as for scheduling training and special events. It is easy to use, customizable, and provides training videos and written guides to help manage our workflows.
I continuously find new ways to make tasks more efficient and look forward to becoming a master at all things BI!

It is a very good system for managing volunteer data. I use it every day to track my volunteers’ sign‑in and sign‑out times, as well as their volunteer hours. I’m also looking forward to exploring and using the other functions.

I enjoy using this system, as you can make it your own, and the depth of details is brilliant

The site was so user friendly, and the layout is visually appealing and easy to see also. Highly recommend this platform!

We have a great experience using Better Impact. The system has what we need as a small municipality and more. The reporting features are helpful for tracking volunteer engagement. The mobile app is nice, but do wish their was an administrative app, so we can get notified of changes or if need to change an activity quickly off work hours. Overall, our municipalities experience has been great and recommend this software program.

Better Impact is a great system. Easy to use and navigate. Great customer service - responsive and will work with you to find the right solution.

Pretty user-friendly for volunteers who like to use phone apps. I don't think you could ask for better customer service -- very responsive, and now that they have an AI bot it's even easier and less embarrassing to ask simple questions, for harder questions or anything that the bot can't resolve a real person is SUPER responsive. There are user groups for the administrators too, so you can learn more about all of the tools you're not yet using. There is so much you can do with Better Impact, and they have continued to improve the experience in the almost 5 years I've been using it.

I have found Better Impact to be very user friendly. All of our volunteer data is able to be stored in one location for access by our teams in various locations.

Better Impact is very convenient for keeping track of our volunteers- as well as our patients. We use it every day and it is extremely helpful. My only critique would be that we wish the encounters a volunteer puts in would also reflect on the hours page of the volunteer profile. Otherwise, it is very good. I explore more features each day.