For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hi very pleased but had a small problem with one of the legs bath stool the lady on the phone was so helpful said I will post out another seat immediately. Would definitely use again as it was a ma... Toon meer
Item arrived was a described does the job assisting elderly mother over the French door threshold out of the bungalow on to the ramp.
I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.
Contactgegevens
Creamery Industrial Estate, Kenlis Road, PR3 1GD, Preston, Verenigd Koninkrijk
- 01524 888453
- contact@betterindependentliving.co.uk
- betterindependentliving.co.uk
4,7
Uitstekend
298 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not applicable
3 november 2025
Easy to assemle
Arrived two days after ordering. It was well packaged in a large box. The delivery man carried it into the house for me. We followed the instructions for finishing the assembly. Apart from the buttons being very stiff to use, it was easy to assemble. Fits in our small toilet and is exactly what I needed to help me stand after using the toilet
11 november 2025
Review zonder uitnodiging
Easy to order
Was like riding a bike no messing around just order and came just what was needed and at great price which made it better.
3 november 2025
No better than a lot lower priced
7 november 2025
Review zonder uitnodiging
I needed a raised toilet seat as the…
I needed a raised toilet seat as the one the NHS brought wouldn't fit. I found one on Better Independent Living that attaches with suckers, so no space needed at the side. It arrived very quickly.
The seat is prone to sliding back, so I've found myself a strip of wood to place behind it.
15 oktober 2025
Review zonder uitnodiging
Excellent product.
Excellent product.
Kept updated on delivery .
Despatched and delivered within 3 days.
Great service and price.
Thankyou
NT
15 oktober 2025
Review zonder uitnodiging
Very speedy delivery
Very speedy delivery. Excellent product, only time I have to lift kettle from cradle is to fill a hot water bottle. Thank uou
12 oktober 2025
Review zonder uitnodiging
Overstretched
Very good price easy to order arrived quickly.
Good quality nice handles to grip with well made.
7 september 2025
Review zonder uitnodiging
2nd Order was quickly and efficiently processed
Placed my order but have not received a confirmation email. I sent them an email requesting the confirmation and invoice but only received a mail delivery email, but no answer to my request. Not impressed, they must have been short staffed because the following day I placed a 2nd order and
It was processed efficiently and quickly by them. I am now satisfied with the service received and I have confidence in the company and their online business,
4 september 2025
Review zonder uitnodiging
Fast
Fast, efficient delivery. Notified all the way along. Time slot for delivery only 1 hour, no wasted day. Goods were perfect, exactly as described.
26 augustus 2025
They were great- very experienced and…
They were great- very experienced and able to provide a bespoke chair with separate foot raiser and back recline with any choice of modern fabrics something I wasn’t able to find elsewhere - and no sales push - I am preparing for knee surgery and they knew exactly what I needed - worthings best kept secret !
23 augustus 2025
Review zonder uitnodiging
The item `I have recently purchased…
The item `I have recently purchased from Better Independent `living namely a one handed safety tray is excellent quality and very convenient to use. Well balanced when carrying a plate of food. Ordering and delivery were problem free.
19 augustus 2025
Review zonder uitnodiging
Worth dealing with.
Great service, excellent product, instructions and diagram not instantly understandable (could be my fault) but got there.
14 augustus 2025
Review zonder uitnodiging
Perfect
Perfect! Very fast, tracked delivery, great price too. Many thanks ☺️
4 augustus 2025
Review zonder uitnodiging
Very disappointed
Very disappointed. Went to order a small item that costs about £10 and found that because I live in the highlands postage is £9.99. Even though looking through the reviews, this company seem to use Royal mail for small items and Royal mail dont charge extra to deliver to IV postcodes
7 augustus 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.