Better Music Reviews 10.808

Ordered a guitar for my son and it arrived in good condition

Hi can i work with your company

Desidero ringraziare tutto lo staff Better Life per aver responsabilmente e brillantemente risolto in modo cordiale un "antipatico" quanto imprevedibile problema tecnico occorso in questi giorni al mio depuratore. La rapidità di intervento, la cura e l'attenzione al cliente dimostrata in quest'occasione, testimoniano ancora una volta e di più la serietà e la qualità della vostra organizzazione. Con rinnovata fiducia e gratitudine desidero esprimervi tutta la mia stima e riconoscenza. Un ringraziamento particolare al consulente Luca Pilot che assieme al titolare dell'azienda hanno esaminato e gestito il caso, con grande senso di responsabilità ed encomabile onestà.
Luigi Nespolo

I recently purchased one thing at their annual sale and it was fantastic experience!

Staff were incredibly helpful and one of them assisted me with packing my purchase.
A few days later, when I opened package, I realized that it was one of the best purchases I made in the past year!

Their customer service was exceptional, and I learned that if I encountered any issues they would promptly send me necessary parts for free express delivery.
To be honest, I occasionally buy something from Better Music, and I always enjoy it. This definitely one of the best music stores in Australia!

I bought a protective case and their expert explained me advantges and disadvantages of the case I was considering without any pressure to make a purchase.
This man was incredibly helpful and responded to my specific requrements. Thank you! Overall, purchase was a breeze, and I appreciate best music

I recently purchased a Roland VAD706 at their annual sale, and the whole experience was great! Except for a little bit of chaos when the doors opened...

They were very helpful, and a staff member helped me pack the car. As I was driving home, they rang me to let me know that I had forgotten the floor tom, which was an excellent observation on their part.

A few days later, when I unpacked the kit, I realised I had left the power cord and that they had forgotten to give me the parts that were originally in the box. So, I gave them a ring to let them know.

Their customer support was excellent, and right away, the head of the drum department shipped me the parts that were missing with express delivery at no extra cost.

Every now and then, I purchase a few things at Better Music and have always had a smooth experience. They are certainly one of the best music stores in Australia!

A wonderful site for music. Suggest you try it

I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sale, and responded instantly to some particular requirements. Thanks Kai! Shipping to Gold Coast was 2 1/2 days, really quick I thought, with Anzac Day in between. Overall an easy pleasurable purchasing experience, thank you Better Music.

Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its like if you where walking there

Lovely people, prices are really fair.
Will come back again for sure.

Don't go with Better Music. They use bad freight company Freight Express who subcontract out to numerous localised dodgy freight handlers who are uncontactable and unaccountable. Better Music leave their sales staff to handle backlash. My item was over $500 and still got charged $22 for freight. Told they will bring it to me when there are enough packages going to my area. Earliest will be 11 days from dispatch!

Good quality instruments, unprofessional customer service though.

3rd time I have bought a guitar from these guys and they have the best service. Fast postage, well packed and set-up nicely.

Good service, and guidance for choosing the correct instrument that suits your needs

Speedy delivery - great to buy from

Great online service and very fast delivery. Product arrived as advertised.

My guitar arrived well packaged, exactly as described, and only a few days after placing my order. I wouldn’t hesitate to buy from Better Music again.

I ordered the Focusrite Scarlett Solo to Sydney and It came in two days. Very happy with my purchase from Better Music.

Great to deal with, answered questions I had before purchase and shipped promptly, would definitely buy from again

Fantastic service for an online order, super fast delivery, well packaged. I am really impressed and definitely recommend Better Music!