Bgreatershoes Reviews 

Such awful communication. No sign of a refund after 15 days and several unanswered messages. In the mean time I found an identical shoe on Amazon for £12 cheaper. These guys don’t know what they are doing. The marketing was good, the product might be, I never found out as my delivery was messed up but customer service is absolutely crap. Amateurs. Will not recommend or try again.

My son is on his second year of school shoes from Bgreatershoes - they're fantastic! His feet are too wide for Clarks so it was a relief to find well made and fitting shoes for him from Bgreater. Last year's shoes lasted all year with just a wipe clean and I'm sure this year's will too.

Amazing shoes, the difference in comfort levels between the school shoes and other competitors has far exceeded my expectations. The communication from the company has been amazing. Both orders arrived within the timeframe stated. I will definitely be a returning customer.

Lovely shoes. My new reception starter is super happy with his school shoes and PE shoes.

Thanks

Ordered my son's school shoes from here. So far so good, he loves them and they are quite easy to slip on. They look so smart too. Wish they made adults!! Handy size guide on the shoe box for future ordering.

Excellent quality barefoot shoes. My daughter has loved her bright red pair. Wear very well and we really like that you can buy new insoles so they can be used again for younger siblings. Great range of barefoot friendly school shoes too.

I received my grandson school shoes today and I can't praise the shoes enough they fit perfectly and my autistic grandson has said I like these very much we normally get negative comments this hurts that hurts he has sent a video with them on showed me how they bend very pleased with how happy this has made my boy I just hope you make bigger sizes for nxt year when I will need a size 3 I hope Ur business goes from strength to strength l lock

Shoes haven’t been off my 6 year olds feet all morning - first pair of shoes i feel fit great without squashing her toes AND that she loves the design of.

Excellent customer service, royal mail lost the order and when I emailed to check in, replied same day, got the shoes reposted day after - very efficient, polite and friendly. We’ll be back (no doubt in 2 weeks when her feet grow!).

The shoes are very narrow in my opinion. I used the measuring details on the website and yet they were too tight. The shoes didn’t seem that great quality when they arrived. I expected more for the price.
Having to pay £2 re stock fee plus losing postage costs means I’ve lost £6, I think it’s unfair of a company which is online orders, you should be able to at least return for free. Customer lost here I won’t be returning

Absolutely the best shoes I have even bought for my child.
Great school shoes are so important and yet so challenging to find. This brand is:
flexible, supportive of toe dexterity, spacious (space for insoles if needed), good quality material which allows the foot to breathe. I recommend this as a parent wholeheartedly!

My toddler is on his second pair of the Alden teddy bear trainers after outgrowing the first. He absolutely loves them, and I love that his feet have a chance to grow normally without being squashed into ‘normal’ shoes that are always so narrow. They arrived within days of ordering, no issues. The ones he outgrew are still in great condition considering what he put them through!

I used their measurements to choose the size for my boy's first shoes, but they are too small. Now, I need to pay £2 to return them and another £4 for delivery on the correct size. This means I will lose £10 on delivery and return fees altogether, just to buy one pair of shoes.
A total of £40 for a pair of textile shoes, including delivery, is not worth it. The sole is also very hard for a 'barefoot' shoe; I can hardly bend it at all. I don’t think I will buy from them again.

We have had various shoes from bgreater now and I couldn't recommend them more highly. My son's school shoes were still near perfect when he outgrew even with the generous sizing. The trainers also last well and come in lovely colours, the kids certainly Approve of them. I have even bought myself a pair of their lace up ones and they are so comfortable.

Their customer service is also wonderful, I've always had a timely response to any queries.

We ordered shoes from BGreater because my partner researched comfortable school shoes and liked the look of this independent store.

On the website, there are multiple advertisements about receiving a free shoe measurer with every order. Fine I thought, it didn't influence my decision to order from them but I'll take it. Upon getting to payment, the free gift is out of stock. I do not like this business practice, it stinks of deceitful promotion to get you to the basket part of the transaction.

After my purchase, I then received an email promoting the free foot measurer even though they know it's out of stock, and then a "send us feedback" email which I replied to explaining my concerns about their advertising practices to which they said I could have a free foot measurer when they're back in stock.

Not the point I was making, so they basically ignored my feedback and carried on advertising the free foot measurer even though it's out of stock.

Then, they sent me the wrong order. I received the name and address of the actual person that ordered the trainers that were sent to me in the receipt- thankfully card details were not on there. I then called their customer service line and got a message saying they had PURPOSELY closed it due to the high demand of the return to school season.

I mean, who reduces their customer service offer when they get more customers? I emailed with photo evidence and the reply I got was "please can you send photo evidence", so clearly that wasn't read. In the end, my partner found the phone number of a manager on Facebook and called them. They sent out our actual order straight away and we received them the next day.

It shouldn't be like this. Smaller companies who boast about their independent status should be much more customer focused than the chains.

You need to Be Greater.

Bought my son a pair of these shoes for school. Iain was so helpful, warm and friendly as was his wife who I communicated with on Instagram. They have such passion and attention to detail with their shoes. Iain was upfront, honest and knowledgable. The quality of the shoes are amazing, and all for £25 cheaper than a pair from other larger brands that don’t last, aren’t shaped properly and haven’t been so thoughtfully made.

So impressed with shoes. I've been seeing ads for them for ages on my social media and finally decided to go for it as my son needed a new size.
My son has autism and shoe buying can be stressful for us. First I ordered the measurer. I was pleased this was actually accurate. I've previously ordered a measurer from a high street shoe shop but found it pointless as it didn't measurer actually.
So impressed with the shoes. My son immediately loved wearing them which is so so rare for us!! The shoes look and feel great. I love they have a smiley face inside which show my son which foot to put each shoe on.
I'm beyond pleased with these.

So impressed with BGreater shoes… My daughter has had her school shoes for the whole year now, and they still look great! I’ll be ordering the next size up ready for this September for her. Her first pair of school shoes from a different but pricey brand didn’t last a few weeks without scuffs and then a few months later the sole went. This year we’ve been so impressed: BGreater has shown to be far superior with a great durability, design, and that all important wide fit to allow little feet to grow naturally. Highly recommend!!

Amazing shoes ! We find it so hard to find comfortable shoes for our girls one has narrow feet the other two have wide feet and these shoes fit them all comfortably !! The shoes bend with them so no rubbing our girls love them !! The best bit is the smiley face inside them that helps little ones know which shoe goes on which foot our 5 year old always gets her shoes on the wrong feet well not anymore !! I do wish the bigger sizes had the smiley face our little girl has special needs and has the bigger size which don’t have them in and this would really help her too !
Now waiting for the school shoe release the girls have already picked out which ones they want !
Massive thank you to the team who were amazing with their sizing advice via email too lovely customer service :)

Just received my daughters 3rd pair of Alden toddler trainers, shoes arrived 2 days after being ordered, we have absolutely loved using these trainers for my daughter at Nursery, they are so comfy, lightweight and hard wearing, we will continue to use bgreater, I can’t recommend these shoes enough for your little ones

The kindest company I have ever had the privileged to buy from. I ordered 3 pairs of shoes, two arrived with a torn bag from Royal mail and no explanation. I rang be greater and have had my shoes re sent to me, with some chocolates. The trainers are perfect and I'm so pleased. Can't wait for my children to wear them and I definitely will buy again. Keep being wonderful to your customers and selling your amazing bare foot shoes.