bigamart.com Reviews 282

Very easy to deal with and very quick to respond

Amazing experience . Great communication. Quick responder to questions. Fast shipping.

I ordered a 12v car battery because it was $50 cheaper than anywhere else. It appears this is a banking bubble scam, where the person holds others money over time and gains interest, then refunding the buyers money with no product. I have had similar Chinese store issues like this but this one was in the USA so I told myself it may be real. NOPE! Pass this fake store up!

I emailed with an issue and they responded to my satisfaction.

Exactly what I needed and it came and timely fashion and it was a great price thank you very much.

Great company my 8 year old son ordered 3 sets of toys by accident. I wrote the company and within a day they helped me by canceling the order and sending my refund.

Nice product , fast postage. Very professional customer service.

This company is obviously a BIG SCAM. I ordered something on 9/10/23. I accidentally ordered it twice. I contacted them using the email provided on their website immediately asking them to cancel one of my orders but wanted to keep the other order. My credit card was charged for both orders and have showed just processing ever since. Website says if you don’t receive confirmation email within 24 hrs to email them so I did. Still have not heard a word from them and both orders still showing processing even though they’ve received their money and no other way to contact them.

Your responsibility was perfect .

Quick shipping! Very happy with my purchase

The package came in a timely fashion. I would have liked for them to knock on the door before leaving the package.

Product was delivered quickly and I received emails updating it’s status along the way.

Arrived much faster than I expected. Good updates on shipping. Could not get direct from manufacturer but got it here.

Bigamart did a wonderful job replacing an order that had originally arrived damaged. They sent an entirely new product, packed very carefully, and it arrived in perfect condition. Thank you so much, Bigamart!

C Gordon

Excellent service and products. Thank you for quick and successful resolution of the delivery issue.

Bit of initial delay with getting the product sent even though I paid a premium for courier. However the support team responded quickly and refunded partially to compensate. Would definitely use bigamart again and I’m sure it’ll be a 5 star experience.

Did not receive my complete order. They would not answer my email or call. I contested through PayPal and they never responded to PayPal. PayPal would have refunded my money but I was out of town and the time passed so now I'm out $54.00.

I believe this company to be a fraudulent company for the most part and that the good reviews are most likely bought and paid for. There are many articles on this subject...you can't trust any good reviews anymore on this site or sites like Yelp and Amazon. Only look at the bad reviews, that is if they will post those because often the bad reviews are not allowed especially on Yelp because they are paid by the merchant to keep bad reviews from showing up.