Bigboxcars Reviews 

I recently purchased a new Mitsubishi eclipse cross from big box cars. I live in Townsville and had lots of questions to ask, regarding transportation of my new car and how I was going to trade in my old car.Frag answered all of my questions.The service I have received from Frag was outstanding. We hit a minor snag with transport and he sorted it immediately and I received my car quicker than I thought I would. From start to finish it took 8 working days to receive my car in Townsville. Great service I would highly recommend big box cars.

A massive thank you to Rachel at Big Box Cars for the no haggle and no pressure as we bought our 2016 Triton. 5 stars 🤩🤩🤩🤩🤩

A great experience that challenged all my preconceptions about used car dealers. Very helpful, polite and knowledgeable staff, no hassling or pressure, and quality vehicle stock at competitive prices. Very generous access to the car I was inspecting, and a massive thank you to Dennis, Krish and Dori for making the whole process so easy. Would definitely recommend Big Box Cars to others.

Do your homework if you have a trade before going to Big Box Cars. We had a 2008 Pajero that we received a poor offer on from this company. The offer frankly was laughable. Fair enough, I understand they are there to make a Dollar. So we walked as there are loads of dealers out there and ended up at of all places at their parent group (Motorama) and was offered close to double on our trade. We signed on another car that afternoon and was extremely happy with the service received from Motorama. What's more Big Box car in part states "No haggle." Oddly they were ringing us that afternoon offering more on a our trade. I thought no haggle??? Ironically, if they had of offered the trade in price in the morning they offered in the afternoon more than likely we would have accepted it. Maybe a lesson for Big Box cars. People are not stupid and will research what their car is worth and just be upfront in the first place. Because Big Box cars gave such a low offer on the trade they have lost the sale of a ASX for our son (nil trade) and we be looking to help our daughter buy a car in July so through thinking their customers are naïve they have lost 3 sales already.

It was easy to find a competitively priced car and no haggle deal is really win - win for both dealer and buyer. I was further impressed about how they dealt with a minor problem I found after I purchased the car. Every staff dealt with the problem promptly and pleasantly. Thank you.

Hi guys. I just found out a car what I want, then applied book a teat drive 4pm. But I had arrived. Around 3pm. However they had just helped me to have a test drive. The car was nice and looked just new. It was 2015 Navara st-x model. Anyway I needed a loan so I talked with Denny and he helped and explained about loan. I got condition approved loan through CBA and he told me 'get a quote from CBA and show me then we compare CBA and our loan. Yes, I showed him a quote, then he said it is really nice quote. If real document comes with it sign, otherwise tell me again.
Anyway I have really bad English about phone call, so I thought to join car insurance after pick up the car then drive insurence company. But Denny told me 'I will help tou to join car insurance through phone call while I am talking on thephone in front of him.
Then I just joined insurance.
And honestly The car had problem of rear tail light cover before I picking up rhe car day, so I talked them please fix it and Keishi had just replaced as new part. So I was good however, I have found out brake and reverse lights did not work which replaced area. So I contacted Krishi and we met then he just apologized me then we arrange when we gonna fix it and jusy fixex it just on time. I have a really good experence of Big box car. No pushing to buy and helping everything when asking.

Thank you.

I had problem connecting to bluetooth everyone on the team tried to find a answer to the problem Jay and Rob even sent the car back to Ford and gave me a loaner car for the weekend that was terrific! Turned out to be not their problem but my phone! The staff there were fantastic and i would recommend them to anyone- Baz oh and they gave me a great trade and i now have the car i really like at a price i think was fair!

My experience with big box cars was simply awesome. As a first time car buyer it could have been a daunting experience, with advice about dealing with dodgy car salesmen in my mind, but it was completely the opposite. From the start, every person I interacted with was very laid back and knowledgeable, with absolutely zero sales pressure or tactics. From test drive, to finance, to picking up my lovely little car was a breeze. Couldn't recommend big box highly enough. Sean & Mitch in particular were great to deal with.

Made the buying, insurance and drive away same day experience so easy.
Darren and his team out of the Brisbane dealership made it a good choice to go there.

The professionalism of Jay outshone her bright bubbly personality. She is a very talented sales person who made buying my car very comfortable and easy. Dori is a just simply astonishing and went above and beyond. Both women are amazing and I highly recommend buying your new car from these lovely ladies. I couldn’t imagine buying my new car any other way. Perfect & professional customer service. Dori and Jay - Team work makes the dream work!!!

Thanks to Jay and Dori for making the purchase effortless and professional, especially given I was overseas and needed to do everything over the phone. Very happy with the customer service and the car, and would recommend to anyone!

Excellent service, with no pressure, Dori,Tyson,Jay and the young man who delivered my car were exceptional! They made my purchase of my Toyota Corolla such a wonderful experience and I am so very happy with everything! Dori was knowledgeable and very kind to help me through the process and the team had so much patience to guide me.I am very happy, kind regards Brenda

Good communication with Cheyne during the sale, I purchased the car on trust as I hadn't seen the vehicle till after purchase. Thanks again, regards Noel

I found the staff helpful and friendly. I like the way they set up the vehicles.

Have to say it was an excellent experience in buying a car. No pressure from our Sales person Colin who gave us lots of informative information and was very helpful especially on the day of pick up, when he went over and above helping my husband set things up. Mitchell our Finance Guru was truly amazing and helpful with all our questions and answers. A totally worthwhile purchase for us. Would highly recommend to anyone looking for a quality used vehicle to go see the people at Big Box Cars.
Thanks from Peter and Michelle.

Many thanks for the hassle-free transaction bigbox! Totally in love with my Toyota Corolla Hatch! ❤️Plus a year of roadside assist and full-tank petrol!❤️

Very bad experiance...the dealer forgot to register for road side rescure..car broke down...call to the rsl centre...saying not a member...when this should have been activated on delivery.

Great bunch of people to deal with, specially Dori & Dennis. After I pay for this one, I'm getting another car from bigboxcars. Fast, easy, hassle free purchase. Keep up the great work.

Found my little swift on gumtree. Rang them Saturday morning, test drive 2-3hrs later. Signed the papers for it and picked it up Tuesday afternoon. Very easy and smooth. Thanks Big Box Cars

Jay was great to deal with. Her sense of humour was actually funny.
My sons Car was ready and waiting for pick up. Smooth service.