Big On Electricals Reviews 

18.050
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service and fast next day delivery and very price competitive. Downlighters are a brilliant desin and they were fitted very quickly, better by design as they say. Over all great service.

Beoordeeld met 5 van de 5 sterren

The product purchased was very competitively priced. The order process is easy to use, and subsequent information was excellent. The delivery time was also excellent. The only issue was the use of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

No issues at all both with placing the order and delivery, all very clear and quick. Maybe confirmation of registered warranty (via email) would be also helpful. Thank you

Beoordeeld met 5 van de 5 sterren

I was looking for a specifc model of a bathroom fan from Manrose. Multiple sellers list similar items (with timer, automatic on off, pullcord variations) without the exact details. I was able to find... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektrische apparatuur winkel
  2. ook in
  3. Elektrische apparatuur leverancier
  4. Elektrogroothandelaar

Over Big On Electricals

Geschreven door het bedrijf

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

18K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(18.050)

1.200 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren
Logo Big On Electricals

Antwoord van Big On Electricals

Hi William,

We're really pleased you were happy with our competitive prices and speedy delivery. Thank you for your feedback 🚀

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Great service

Great service

4 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Jane,

We're delighted you were happy with the service you received. We really appreciate your kind feedback 🌼

Best wishes,
Elise

Beoordeeld met 1 van de 5 sterren

Packaging damaged when arrived

Packaging damaged when arrived. Shower rail tray missing.

7 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Michael,

We're sorry your order arrived with damaged packaging and that the shower rail tray was missing. We understand how disappointing this must have been.

When you contacted us, you explained that you'd managed to install the shower using the part from your previous unit. As a gesture of goodwill for the inconvenience caused, we offered a 5% refund, but unfortunately we haven't received a response to that offer.

We're sorry your order wasn't complete on arrival and would still be happy to hear from you regarding the resolution offered.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Goods arrived on time and driver…

Goods arrived on time and driver actually rang the bell, which is unusual these days.

7 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Chris,

We're really pleased your order arrived on time and that the driver made sure to ring the doorbell. It's lovely to hear the little things made a difference to your delivery experience 🚪

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Speedy delivery arrived on time.

The stated next day delivery happened, and my items were well packaged and are as described.

7 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Kate,

We're delighted your order arrived the very next day and that everything was well packaged and exactly as described. It's great to hear everything went smoothly with your purchase 📦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Our dehumidifier arrived well packaged…

Our dehumidifier arrived well packaged and very quickly. No delays and very pleased with our purchase.

6 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Sue,

We're delighted your dehumidifier arrived so quickly and well packaged, with no delays along the way. It's lovely to hear you're so pleased with your purchase, and we hope it continues to work brilliantly for you 🌼

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Chris,

We're really pleased you were happy with our efficient service. Thank you for your kind feedback 😊

Thank you,
Elise

Beoordeeld met 5 van de 5 sterren

Everything on time

Next working day delivery and the parts arrived on time and complete. Very happy with the overall service, would recommend that others.

5 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi PW,

We're delighted your parts arrived complete and on time with next working day delivery. It's great to hear you were so happy with the overall service, and we really appreciate your recommendation to others 📦

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Good service all round

Good service all round, very quick delivery. Good price

6 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Michael,

We're really pleased you were happy with the service all round, from the great price to the speedy delivery. Thank you for your lovely feedback 🌟

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

It was a replacement bulb for a HIB…

It was a replacement bulb for a HIB bathroom down light. We had to do a slight adjustment! The space at the top wasn’t quite big enough so my partner managed to increase the space. All is well and working well.

9 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Ann,

We're pleased to hear your replacement bulb is now fitted and working well. It's great that your partner managed to make the necessary adjustment, although we're sorry it wasn't quite a straightforward fit. We hope everything continues to work perfectly for you 💡

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Fast delivery really pleased with dehumidifier

The dehumidifier is excellent and was delivered the next day

6 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Sandra,

We're delighted you're so pleased with your dehumidifier and that it arrived the very next day. We hope it continues to work brilliantly for you 🌿

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

All round good experience

Good information on product. Online sale easy to navigate. Delivery went smoothly.
I'm very happy with my humidifier.

5 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hello,

We're delighted you found the product information helpful and the website easy to navigate. It's great to hear your delivery went smoothly and that you're so happy with your new humidifier. We hope it continues to work brilliantly for you 🌸

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Excellent service and value

Excellent service and value. Many thanks.

4 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Trevor,

We're delighted you were so pleased with the service and value for money. We really appreciate your kind feedback 💫

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Quick delivery. Excellent

27 september 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Nigel,

We're delighted you found ordering so easy and that your delivery arrived quickly. It's lovely to hear you had such an excellent experience with us 🚀

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Next day delivery was standard with…

Next day delivery was standard with this extractor fan and it was delivered on time too bought as replacement as our old fan wasn't working this was a upgrade as well easy too fit works fantastic 5* from me

1 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Buster,

We're delighted your new extractor fan arrived on time with next-day delivery and that you found it so easy to fit. It's fantastic to hear it's not only a replacement for your old fan but a worthwhile upgrade too. We're really pleased it's working so well for you, and we appreciate the five-star rating 🌬️

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Excellent service and super quick…

Excellent service and super quick delivery.

4 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Steven,

We're delighted you were so pleased with the excellent service and super-quick delivery. We really appreciate your lovely feedback 🏎️

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Ordered fans arrived quickly

Ordered fans arrived quickly. Had to return some and got refund promptly. Great service

2 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Mr. Borkhataria

We're really pleased your fans arrived promptly and that returning the extras was just as straightforward. It's lovely to hear your refund was processed quickly and that you were happy with the service from start to finish 🌬️

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

I needed a new extractor motor to match…

I needed a new extractor motor to match the existing unit. I found the exact Mitch at a really good price.

Quick delivery too.

1 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Carl,

We're really pleased you found the exact replacement motor you needed at such a great price. It's lovely to hear it arrived quickly too, and we hope everything is working perfectly again ⚙️

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Had a problem with the description on…

Had a problem with the description on their website
However, they sorted this all out - great communication great customer service will definitely use them again

4 oktober 2026
Logo Big On Electricals

Antwoord van Big On Electricals

Hi Kelly,

We're sorry there was an initial issue with the product description on our website, but we're delighted our team was able to put things right for you. It's lovely to hear you were so pleased with the communication and customer service, and we look forward to welcoming you back again 🤝

Best wishes,
Elise

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