BionicGym - Helping the world to exercise Reviews 731

TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Franchement je m’attendais pas à voir mon corps qui change en seulement 2 mois, je suis ravie d’avoir acheté votre le bionicgym. Le service client ( DOHA et LEIL) sont a l’écoute surtout au début je s... Toon meer

Beoordeeld met 5 van de 5 sterren

After losing 85 lbs. and getting down to a bmi of 20 on glp-1 in my mid-60's, I lost a lot of muscle, mostly in my hips and thighs, and became osteoporotic. Falling is a big concern for me, naturall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My Bionic gym never worked, contacted customer service and years later out over 700 for a machine that wouldn't turn on. The customer service just kept responding with what is it doing? It is not work... Toon meer

Beoordeeld met 5 van de 5 sterren

Je valide le produit ça m'a vachement aidé moi qui avait du mal à faire du sport, je le recommande fortement. Merci beaucoup à Doha pour son assistance.

Bedrijfsgegevens

  1. Fitnessprogramma
  2. Wellnessprogramma

Info over BionicGym - Helping the world to exercise

Geschreven door het bedrijf

Our mission is to make the world fitter, healthier and hopefully even a little happier through our tech.

We all need exercise, to feel good, train hard or just to burn extra calories for weight loss. If you already have BionicGym, wonderful! thank you! We really appreciate you taking the time to visit us.

If you have an issue or a problem please contact us at hello@bionicgym.com . We've a very small team but they are always happy to help.

If you're new to BionicGym, welcome! please help us spread the word that there is a new form of exercise that people can do. Others find your experiences not just useful but often an inspiration in their own fitness journey.

Discover the future of fitness with BionicGym, the pioneering wearable cardio device that's transforming at-home workouts and personal health regimes. Engineered for individuals who value efficiency, convenience, and innovation in their exercise routine, BionicGym stands at the forefront of fitness technology. Our mission is simple yet profound: "Improve the world through exercise, one shiver at a time."

BionicGym is not just another fitness gadget; it's a scientifically proven method to burn calories, elevate heart rate, and enhance energy levels without disrupting your daily life. Whether you're a fitness enthusiast, a busy professional, or someone seeking an accessible exercise solution, BionicGym offers a groundbreaking approach to staying fit. It's ideal for those looking for an effective cardio workout, weight loss support, and a modern tool to enhance their fitness journey.

Our product caters to a diverse audience, ranging from 25 to 60+ years old, including busy parents, individuals with mobility challenges, and athletes seeking innovative training methods. BionicGym's wearable technology is designed to be gentle on joints, making it a perfect solution for people with knee or back concerns, offering a low-impact yet high-efficiency workout.

As a brand committed to authenticity, wellness, and community, BionicGym emphasizes real results and genuine customer experiences. Our social strategy revolves around empathy, motivation, and the inspiring stories of our users. We've built a supportive community where individuals can share their progress, challenges, and victories, encouraging others to embark on their fitness journey with confidence.

Embrace a new era of exercise with BionicGym, the only wearable cardio that integrates seamlessly into your lifestyle. Achieve your health and fitness goals with our innovative solution, backed by over two decades of research. Whether you're looking to enhance your current workout regime or find a practical way to start exercising, BionicGym is your partner in fitness.

Join the revolution in wearable fitness technology with BionicGym and experience the convenience and effectiveness of our unique cardio solution. Let's make the world a healthier, fitter place, one workout at a time.

Thanks for reading and your interest in BionicGym. It is greatly appreciated.

Contactgegevens

4,0

Goed

TrustScore 4 uit 5

731 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

I love this machine

I love this machine! It's so powerful and very effective. You can easily incorporate it with other workouts like doing hoola hoops, arm exercises etc. I just love it period. Their costumer service ppl are GREAT! The one that helped me was named Grace and she was awesome! It's like an everyday back and forth until my issue was resolved. A happy costumer here. Do not hesitate to buy BIONICGYM. It's worth it, seriously!

16 augustus 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello,

Thank you so much for your enthusiastic feedback! We're thrilled to hear how much you love BionicGym and how it's seamlessly fitting into your workout routine. It's fantastic to know that our customer service team was able to assist you so effectively. I'll be sure to pass along your kind words to her.

We’re grateful for your support and so happy to have you as a satisfied customer. Your recommendation means the world to us!

If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing BionicGym!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

This product is fantastic!

This product is fantastic! Not only do I enjoy great workouts on my off days, but it's also improving my cardiovascular system and helping my knees move better. What's more, the customer service is top-notch. When I sent my bionic computer in for repairs, the turnaround was fast. Interestingly, the issue wasn't with the computer itself but with the wires in the wraps. When I informed them about this, they promptly sent me two replacement wraps free of charge. They were quick and incredibly helpful. Thanks!

2 augustus 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Edgardo,

Thank you for your fantastic feedback! We're delighted to hear that BionicGym is enhancing your workouts, improving your cardiovascular system, and helping with your knee mobility. It's wonderful to know that you’ve had such a positive experience with our product.

We’re also pleased to hear that our customer service team was able to assist you promptly and effectively. Ensuring our customers are satisfied and supported is our top priority, and your acknowledgment means a lot to us.

If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for being a valued member of the BionicGym community!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

Every problem I’ve had has been shown…

Every problem I’ve had has been shown prompt attention which shows a culture of great customer service

7 juni 2024
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Antwoord van BionicGym - Helping the world to exercise

Hello Thomas,

Thank you for your kind words! We’re thrilled to hear that every problem you’ve encountered has received prompt attention. Your recognition of our commitment to great customer service is truly appreciated.

If you need any further assistance or have any questions, please don’t hesitate to reach out.

Kind regards,
The BionicGym Team

Beoordeeld met 4 van de 5 sterren

Good for everyday passive movement

I can't crank it up to a point where I am both able to sustain it and feel like I am breaking a sweat, BUT, it's a really nice ambient movement stimulation that has been helping me as my metabolism changes with perimenopause. Also, their customer service is excellent.

26 juli 2024
Review zonder uitnodiging
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Antwoord van BionicGym - Helping the world to exercise

Hello Piper,

Thank you for your feedback! We appreciate your honesty about your experience with BionicGym. We're glad to hear that it has been beneficial for providing ambient movement stimulation and supporting you through the changes of perimenopause.

Thank you for highlighting our excellent customer service. If you need any further assistance or have any questions, please don’t hesitate to reach out.

Kind regards,
The BonicGym Team

Beoordeeld met 1 van de 5 sterren

My order didn’t even arrive

My order didn’t even arrive

23 mei 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello,

We sincerely apologize for the inconvenience caused by the non-arrival of your order. This is not the experience we want for our customers, and we are committed to resolving this issue for you promptly.

A member from our customer support team will be in contact to investigate the matter further with you.

Kind regards,
The BionicGym Team

Beoordeeld met 1 van de 5 sterren

Product does not do what it claims

Product does not do what it claims. Their "money back guarantee no questions asked" is a lie, they take $150 to review your unit and restock. The Velcro pulls off of the wraps after less than 30 uses and the gel pads don't stick to the wraps so you have to pay more money for replacements. I was denied my refund, and actually charged twice for the product.

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It’s very different but great

It’s very different from a normal cardio workout, I do work up a great sweat an my heart rate gets up there, it’s easy to use, cost is high but worth it. Would recommend

1 mei 2024
Review zonder uitnodiging
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Antwoord van BionicGym - Helping the world to exercise

Hello Chris,

Thank you for sharing your experience with BionicGym! We're delighted to hear that you find it to be a unique cardio workout. Your acknowledgment of its ease of use and value is greatly appreciated.

Thank you for choosing BionicGym!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing product

Absolutely amazing product, I was a bit skeptical at first as it was expensive, but I have to admit it is one of the best things I have purchased. I have lost a fair bit of weight using the bionic gym and with very little effort. I highly recommend this product.

10 februari 2024
Review zonder uitnodiging
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Antwoord van BionicGym - Helping the world to exercise

Hello Joanne,

Thank you so much for your wonderful feedback! We are thrilled to hear that BionicGym has proven to be a worthwhile investment for you. It's fantastic to know that you've lost weight with very little effort and found our product to be one of the best purchases you've made.

We appreciate your support. If you have any further questions or need assistance, please don’t hesitate to reach out.

Thank you for being a valued member of the BionicGym community!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

Customer service is prompt and first…

Customer service is prompt and first class.

4 juni 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Rod,

Thank you for your kind words! We're thrilled to hear that you found our customer service to be prompt and first class. Providing excellent support is a top priority for us, and your feedback is greatly appreciated.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Kind regards,
The BionicGym Team

Beoordeeld met 1 van de 5 sterren

The gel pads I bought gave me a rash…

The gel pads I bought gave me a rash ,even though I treated from using it 2 weeks as soon as I used it for a little while and rash and itch again ,i didnt have this problem with the original gel pads that came with the bionic gym product

4 juni 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Veronica,

We’re sorry to hear about the issues you’ve experienced with the new gel pads. Your comfort and safety are very important to us, and we apologize for the inconvenience this has caused.

Our customer support team will reach out to you to try and find a suitable solution to the problem you are experiencing.

Kind regards,
The BionicGym Team

Beoordeeld met 4 van de 5 sterren

BionicGym saved my life

BionicGym saved my life!!!!!!!
It was a monumental pivot point moment for me when I started using this device.
It is a multitaskers dream come true!

When I started using BionicGym, I was 325 pounds and right now two years later I am 200 pounds . 37 years old 6‘1“ tall. And while I was wearing the BionicGym and losing all this weight, I decided to start developing my invention TWWisk Which is something I never had time for, but because I was doing two things at once, I was able to accomplish it!

I believe the BionicGym provides you a cardiovascular experience while you are doing something else. It’s great for soothing my anxiety also and I believe it boosts endorphins.

The second I walk in the door from work. My goal is to have it on my body within 10 minutes. And then an hour goes by and I’ve already burned 350 cal. I mean, how easy does it get? I can provide picture evidence of my success! I have got over 70 of my clients to purchase the BionicGym. I am a hairstylist and they all seen my amazing results.!

This company should pay me to be their spokesperson

Their affiliate program could use some work though and their customer service

In order for you to get credit for recommending it to somebody they need to purchase it within seven days of clicking on the link that you provide. Since it is an expensive item. Some people are going to take more than seven days to think about it before spending $700 , although I can assure you, it is the best money you have ever spent! There is no monthly subscription fee!!!!! And I just have to replace the gel pads about every month and a half!

Although 70 my clients have both of BionicGym I have never received one penny for recommending it to anybody because their affiliate system is so weak!
I would give this five stars if all of my efforts of reaching out to this company had helped or worked out, but it is a constant pain . One of my clients who bought the BionicGym said it took six months for her to receive the right leg wraps that were unavailable for her……

Anyways, if you can get your hands on your luck and if you’re gonna be watching TV. Why aren’t you burning calories wearing the BionicGym while you’re doing so ?

I will not allow this company to use my pictures for advertising unless they are going to pay me money. And they have not made any offers to me yet.

18 juni 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Tate,

Thank you for sharing your incredible journey with BionicGym! Your story is truly inspiring, and we are thrilled to hear about your remarkable transformation and the positive impact BionicGym has had on your life. Losing 125 pounds is an amazing achievement, and we’re honored to have been a part of your journey.

We appreciate your candid feedback regarding the affiliate program and customer service. We understand the importance of a robust affiliate program, especially for dedicated users like yourself who actively promote our product.

We’re also sorry to hear about the issues your client faced with receiving the correct leg wraps. Ensuring timely and accurate deliveries is a top priority, and we are committed to addressing any delays and improving our logistics.

Our Social Media team will be reaching out to you to discus further on the affiliate program. Keep an eye out for an email from one of our team members.

Your enthusiasm and dedication as a BionicGym user are deeply appreciated.
Thank you once again for your valuable feedback and for being such a fantastic advocate for BionicGym.

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

I am recovering from a back injury so…

I am recovering from a back injury so my ability to exercise becomes limted if i try jogging. We have had lots of rain so it hampers walking or riding a bike. The Bionic Gym works besutifully to ket me exercise. I am also diabeyic so it helps ne keep glycemic control.

In addition, i am an emergency/occupational medicine physician. I have used my Bionic Gym on a family member with limited mobility and she has shown great immprovemrnt from her previous deconditiobed state. I am a little surprised you have not explored marketing the Bionic Gym to that population.

17 juni 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Marcus,

Thank you for sharing your experience with BionicGym. We’re delighted to hear that our product has been beneficial for you, especially given the challenges posed by your back injury, weather, and managing diabetes. It’s heartening to know that BionicGym helps you maintain glycemic control and stay active despite these obstacles.

We are also thrilled to learn about the positive impact BionicGym has had on your family member with limited mobility. Stories like yours inspire us to continue improving and innovating our product.

We appreciate your suggestion regarding marketing BionicGym to individuals with limited mobility and those in a deconditioned state. This is an area we are very interested in exploring further.

Thank you for choosing BionicGym.

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

Great company great results

Great company; wonderful product. I have used Bionic Gym since the first round of backer units were delivered. This tech is not your 80’s ab stim; it actually works. Your heart rate will increase and you will get exercise. Helped me immensely during long-covid. The best alternative exercise technology I have used. Dr. Louis is a real scientist with real credentials. Bionic Gym is a trustworthy company and I can’t be clearer than that.

17 februari 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Conor,

Thank you so much for your wonderful feedback! We're thrilled to hear that BionicGym has been such a valuable tool for you, especially during your recovery from long-COVID. It's fantastic to know that our product has made a significant difference in your exercise routine and overall health.

Your endorsement means a lot to us, particularly your recognition of Dr. Louis his scientific credentials. We strive to deliver reliable and effective technology, and your experience affirms our efforts.

Being one of our original backers we are grateful for your continued support.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,
The BionicGym Team

Beoordeeld met 3 van de 5 sterren

Quality of the kit

Quality of the kit. Patches and stitching were an issue.

17 juni 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Jas,

Thank you for sharing your feedback with us.

We take quality control seriously, and your comments are invaluable in helping us improve our products. Our team is committed to ensuring that every aspect of our product meets the highest standards.

Our Customer support team will be contacting you in regard to your issues.

Thank you again for your support and for bringing this to our attention.

Kind regards,
The BionicGym Team

Beoordeeld met 4 van de 5 sterren

Bionic gym really works - if you can put up with it

Bionic gym sounds as though it might be a scam, but it really is not. It works much better than I had ever expected, as evidenced by the dramatic increase in my VaO2max measured on my Apple watch.
It is mildly uncomfortable to wear, and the tingling feeling of the electric shocks is not pleasant, but you get used to it after a few minutes.
I had terrible problems with skin allergy from the gel pads (which I was sure were electrical burns, but no). A barrier cream is messy, but sorts this problem.

19 april 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Adam,

Thank you for sharing your honest feedback!
We're delighted to hear that BionicGym has exceeded your expectations and contributed to a significant increase in your VO2 max,.

We understand that the initial discomfort and tingling sensation from the electric stimulation can be an adjustment, and we're glad to know that you acclimated to it quickly.

We apologize for the skin allergy issues you experienced with the gel pads. We're happy to hear that using a barrier cream has helped alleviate this problem.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Thank you for choosing BionicGym and for being a part of our community!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

Excellent support from friendly folks

The folks were able to identify my issue and once I sent back the problem unit I had a replacement soon after. Everyone I interacted with from the community on Facebook to the support staff at BionicGym are super helpful.

10 juni 2024
Review zonder uitnodiging
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Mike,

Thank you for sharing your positive experience with us! We're delighted to hear that our team was able to quickly identify and resolve the issue with your unit, and that you received a replacement promptly.

It's wonderful to know that both our support staff and the Facebook community have been super helpful to you.

If you need any further assistance, please don't hesitate to reach out.

Thank you for being a part of the BionicGym community!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

I love bionic gym

I love bionic gym. It has helped me so much. My legs look thinner. I have tried so many things and nothing has worked for me.

16 april 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Katherine,

Thank you for your wonderful feedback! We're thrilled to hear that BionicGym has made such a positive impact on you. It’s fantastic to know that your legs are looking thinner and that our product has succeeded where others have not.

Keep it up! Thank you for choosing BionicGym!

Kind regards,
The BionicGym Team

Beoordeeld met 5 van de 5 sterren

Customer Service is on point!

Customer Service has helped me. This order was sent direct to me without having me pickup at post office. Yea! I do appreciate the security of P.O. pick up but not necessary for me.

13 mei 2024
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Antwoord van BionicGym - Helping the world to exercise

Hello Jeanette,

Thank you for sharing your positive experience with our customer service team!
We understand that convenience is important, and we're glad we could accommodate your preference.

Thank you for choosing BionicGym!

Kind regards,
The BionicGym Team

Beoordeeld met 1 van de 5 sterren

I’m still waiting for the address to return the BionicGym

Having a allergy reaction to the sticky pads I used it once for 40 minutes and I’ve been broke out for over a week and it’s still not gone

7 mei 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Carma,

We are very sorry to hear about the allergic reaction you experienced with the sticky pads. Your health and comfort are our top priorities, and we take such concerns very seriously.

Our Customer Support team will be reaching out to you regarding your return request.

Kind regards,
The BionicGym Team

Beoordeeld met 1 van de 5 sterren

Doesn't work

Everytime I put this thing on i get an error message.

3 mei 2024
Logo BionicGym - Helping the world to exercise

Antwoord van BionicGym - Helping the world to exercise

Hello Nathan,

We're sorry you are experiencing some technical difficulties.
We will have customer support reach out to you and help you solve your problem as quick as possible.

Kind regards,
The BionicGym Team

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