The team at Bitcade care about just as much about their customers as they do about arcades - as if the finished build wasn't perfect enough already, their design department patiently organised a set o... Toon meer
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A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way. The unit arrived pal... Toon meer
My order arrived after 3 weeks, sadly it was missing all fixings and perspex screens (apart from the extra one I ordered to cover the joystick/button area.) Communication has been very painful,... Toon meer
The guys at Bitcade from start to finish were amazing from sales enquiry to me messing them about with the delivery times, I couldn’t fault them. Oh and the games machine itself - a beautiful piece of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Launched in 2017, Bitcade is a small, devoted team based in Bristol and over the last five years we have made it our goal to produce the best custom arcades machines in the business. Set over 12,000 square foot and over 3 units we are now Europe's largest producer of custom built arcade machines, supplying machines all around the world. Creating these machines involves a lot of hard work and we’re proud to say that we do it all in house, everything from cutting the wood, printing the artwork and wiring the boards is all done by us. We want to bring players back to the golden age of gaming, but with the reliability of modern technology. Our custom made arcade cabinets, bartop machines and tables can play between 60-9000 games so you’ll never be short of choices and can play classics like Space Invaders, Pac-Man and Defender.
Contactgegevens
Bitcade, House 3, Great Leaze Farm, BS35 1RF, Bristol, Verenigd Koninkrijk
- 01454 545147
- sales@bitcade.co.uk
- bitcade.co.uk
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What a lovely team and most importantly…
What a lovely team and most importantly - a superbly made product. Tidy; clean, well made. We want another one! Super fast service and helped us out when we needed it! Highly recommended! Buy one today!
Expectations surpassed, thanks Bitcade!!
I had a smaller arcade machine which I enjoyed using but took the plunge and went for the 27” screen stand up from bitcade.
Ive been amazed by the difference it’s night and day. So we’ll put together, sound system and buttons work and perform faultlessly and the team were helpful with my many emails.
Delivery was as promised and we’ll wrapped up. The machine is on lockable wheels so can be easily moved, in fact it was that well packaged I got it in the house on my own.
Would highly recommend, I was worried about the outlay but I can tell this product will be with me for years to come.
Great service
Great service , fast turnaround, attention to detail, product excellently packaged and well delivered .
Outstanding product and support
Everything worked great with the…
Everything worked great with the delivery to Switzerland, thank you Bitcade team! The Game Tabel is a real eye-catcher in our living room, everyone loves playing with it!
WWF Arcade machine and Adam’s Family virtual pinball machine
Just not long received and arcade and pinball machine, great comms throughout, arrived very well packaged, both were set up plug and play, very happy would highly recommend. Great company to deal with.
Relly pleased with the gaming machine…
Relly pleased with the gaming machine great service would recommend
Fantastic all round service
Fantastic all round service.
I was kept in the loop from the time of configuring my machine all the way through to delivery. The whole customer experience was simply world-class I couldn’t fault it at any stage of the process. Even when the delivery van broke down I received a phone call immediately with a new revised date which was on Monday from the Friday and the machine arrived. The driver also helped to move the machine through my backyard to my building at the back of the house. The machine was also well wrapped up with bubble wrap and additional cardboard to protect every part of my machine. Starting the machine was easy, the instructions were clear on the website I had no problems whatsoever. I am absolutely loving my machine with all 9000 games which I doubt I will ever get through :-)
Custom design
Great service from start to finish and couldnt be happier with my custom machine!
Love the Bitcade arcade products
Love the Bitcade arcade products. It has been a complete trip back into the 80s. I got the coffee table with everything from Pacman to Defender. I am hooked.
Customer service has been superb - I did order the wrong table initially and they were excellent in making sure I got the product I wanted.
Fantastic service from start to finish
Fantastic service from start to finish. The games machine arrived on a pallet and very well protected. It was literally plug in and play. Had a few questions while I was waiting for my coffee table machine to arrive and they were very helpful. Looks and plays exactly like I had hoped for. Well done 👏
Star Wars cocktail table
I love it, kids love it, wife loves it, friends love it!!!
Great selection of games, well built and super easy order/delivery process.
Thanks BitCade.
Let’s see how much gaming enthusiasm the joysticks can take!!!
Everything I asked for
Everything I asked for. Good delivery and very well packaged. Family and friends can't get enough of it.
Awesome Company and Machine
Awesome machine and outstanding service from Bitcade. Would recommend this company to anyone who is thinking of purchasing an arcade machine. This looks stunning in my Man Cave and already organised a games night with my mates to take us back and replay some arcade classics. Also the delivery driver went above and beyond - what a star.
Excellent company and product
Excellent company and product.
The customer service at Bitcade was fantastic. I had several questions as I was interested in an arcade cabinet which I could hook my own laptop upto. I wasn't sure the best way to achieve this. The guys at Bitcade were there to help. They responded to me the same day and were able to answer my questions and provide a product which suited my needs.
The delivery date was exactly when stated, no delays at all.
The arcade cabinet itself is amazing. The quality and attention to detail is second to none. I am so impressed and even when I am not playing on the arcade, I can't stop looking at it and admiring how great it looks.
So so pleased, would not hesitate to order from them again.
Great company and the products are…
Great company and the products are AWESOME. Thank you.
Amazing machine and great customer service
First and foremost the machine itself is amazing and I couldn't be happier.
Communication via the live chat option is great.
The machine was delivered on the exact date as promised and I was given a time window that the driver would arrive and they phoned me an hour ahead of arriving so couldn't fault that at all.
There are various suppliers of these arcade machines out there but I went with Bitcade because of their positive reviews and have no regrets at all in respect of both the machine and the fantastic customer service.
Absolutely Amazing service
Absolutely Amazing service. They custom built my machine sending photos along the way to confirm I was happy with the design. Nothing is too much trouble. Aftercare is brilliant. Their response times are rapid. Would definitely recommend
I wholeheartedly recommend Bitcade!
I work in care and support and was working toward a goal with my client, which was to get an arcade cabinet. The nature of the job means there is no direct control of finances, which proved difficult with many companies we had contacted before. But we never gave up. Enter Bitcade....
These guys were able to help my client achieve his goal. We spoke on the phone, discussed the machine best suited, the cabinet style, and had regular and consistent communication with us so as to overcome the hurdles on our end. Super professional, helpful, AND friendly for the entirety.
The cabinet arrived sharp, it was very well wrapped and secured, and just a beautiful looking machine all done in the Marvel theme. The machine is immaculate with all the fancy lights and buttons, light guns, and the tracker ball. It was also as simple as plug in and play until your hearts content. Needless to say, my client and I never did much work this day =)
My client now has the authentic arcade experience in his very home, and they were not disappointed.
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