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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Selection of restaurants is very good. However the last several times we have ordered, drivers have been slow to accept the order, get to the restaurant and deliver to us. Unsure if this is due to... Toon meer

Beoordeeld met 5 van de 5 sterren

We were new to town, after dropping off all our possessions, all in boxes, it was approaching midnight on a Sunday when the moving van pulled out, and we had not yet eaten - Bite Squad was how we fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Overall, consistent service and quality. I haven’t had a bad delivery person. My orders haven’t always been exact but bitesqaud customer service has always been pleasant and made of right. Good app. G... Toon meer

Beoordeeld met 5 van de 5 sterren

Glenn Feil is an excellent driver getting my food order here piping hot and super fast every time. And what can you say about Frieds except for top notch delicious food every single time!! Glenn and... Toon meer

Bedrijfsgegevens

  1. Horeca

Geschreven door het bedrijf

Bite Squad is the (legitimate) lovechild of 2 friends with a passion for entrepreneurship and...food! omnomnomnom.... Ahem, a while back, we saw a need in our hometown community of Minneapolis for an easy, fast and affordable way to order all the wonderful cuisine around here without shuffling through a mess of menus, making endless phone calls, or trying to navigate a great restaurant's not-so-great website. So, with years of restaurant experience under our woefully well-fitting belts, we decided to do something about it and create Bite Squad. Bite Squad is the last place you'll ever have to go online to order yummy cuisine for delivery or take-out. We've partnered with local restaurants, hand-picked our food lovin' customer support squad, and wrangled up a fleet of environmentally friendly vehicles to get fresh food from the restaurant straight to your door, quickly and hassle free!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Bite Squad is the worst!

We had a very large order and when we finally assembled and entered it, our credit cards were declined, 2 different cards 5 times total. We ended up placing the order directly with the restaurant and had no problems whatsoever. We enjoyed the food immensely, no thanks to Bite Squad.

29 december 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The driver was great

The driver was great! The food was awful and it was about an hour late. The portions were small, the pasta sauces tasted weird and were dry, and the meatballs were over seasoned - all I could taste was salt and pepper. Overall, pretty bad…

20 december 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My driver was first rate

My driver was first rate. However, it took the restaurant more than a half hour after the promised time before my food was ready. My driver wrote to me and said they were extremely busy and he would stay there until my order was ready. I really appreciated that.

3 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bite Squad was great

Bite Squad was great, but, as often is the case with this restaurant, an unsatisfying experience. I ordered using Bite Squad from this restaurant , Finn’s. They accepted my order. Later, I get a text from the restaurant that they refunded all the costs associated with my order, something about the Bite Squad person not being available. I contacted Bite Squad, and after some back and forth, they said my order had been picked up and was on its way. It arrived on time, and I have not been charged for it!

8 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst FoodDelivery Service Ever

Puerto Vallarta has AMAZING food and always on point. Customer service is fantastic. Only advice stay away from Bitesquad. We ordered for our family of 6, apps and all. Was told atleast delivery would be an hour. We order from them all the time through Doordash but had to use Bitesquad due to some error on Doordashes app. Worst mistake ever. $154 order, food, fees and tip. An hour later we still had not been assigned a driver. I requested help, they told us we had a driver. 10 mins later I reach back out... same story. Finally I get a driver as my food is now 30 mins late and we were planing on leaving for out of town. The new driver reached out that she was having to have the restaurant remake the order bc someone else had picked the order up. She brings the food, and I was still missing 3 of 6 meals and 3 of 4 cheese dips. We argued until we got a full refund. We contacted the restaurant who explained what was done one their end and unfortunately they lost a lot of money on my order. They lost the first order to someonestealing, then basically a 2nd order bc they remade everything. Just for someone to steal 1/2 of the new order. Not to mention Bitesquad not paying them for the order. We will be taking care of this restaurant though. They are a stand-up business! Thank you Puerto Vallarta for good food and good service!

29 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Food cold by the time BiteSquad picked it up

Bite squad gave the order to the restaurant but did not coordinate a driver. My food sat at the restaurant for 30 minutes before a driver could get to it. Then it was delivered to me. French fries after 40 minutes are not optimal. Bite squad ... bites. No more for me.

20 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Great time ordering/ horrible delivery experience

Great time ordering. Supposedly the delivery happened but we Never got the delivery. We live on gridded street So pretty hard to Miss- deliver. Have never
Had this problem
With bite-squad. Bummer. Had to reorder and still waiting,,,,

16 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been dealing with bite squad and…

I have been dealing with bite squad and every time that there is an issue they actually make sure they fix it and they also credit me for the hassle that I had to endure from the lack of professionalism of a driver who is picking up my order so I really think that they're really doing great and they appreciate good customers

12 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My driver was great this time!

My driver was great this time!! The last time I ordered extra sauce it wasn’t with the food, so this time I put in the comments that I needed sauce for my food because last time I ordered from them I was shorted sauce. I also put in the comments for the driver to please make sure that they put the sauce with my order this time. When my food was delivered the top of the bag was tied and I was thanking the driver an I never thought to look for the sauce until after she left. So I brought my order in and opened it up an everything was there an the restaurant had even sent me an extra sauce this time and I was so happy to know that they listened to the comments this time!! 😀

2 oktober 2022
Review zonder uitnodiging

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