Baseball Lifestyle 101 Reviews 179

Having 2 baseball loving boys it’s safe to say we are a Baseball Lifestyle obsessed house! We’ve always had a great experience with ordering online and quality. However, there was one instance where we had an issue with a seam coming undone on a backpack. It was a relatively new purchase but outside of the return window. I contacted customer service and they immediately responded and helped me resolve the issue. They were kind and timely. I really appreciated their help and love that they care so much about their customers!

Baseball Lifestyle 101 is not only trend setting clothes for my sons but their customer service is EXCELLENT! they do not hesitate to fix any issues if needed!

I ordered the completely wrong size for a great-grandson’s Christmas gift. I found out on a Friday evening after hours and thought I would have to wait until Monday, but I emailed asking for help anyway. I heard back on Saturday morning and a new hoodie in the correct
size was in the mail to me on Sunday. Amazing service!!

I had an issue with a sweatshirt that ended up being too small. Baseball lifestyle helped me within a few days and resolved the issue fast! They are always helpful!

Extremely prompt responses to questions, concerns or returns.

Awesome customer service! Quick to respond and answer my question, and then quick to resolve the issue. The customer service representative really seemed to care and value my business as a customer.

Great customer service with a lost package. We could not locate original packages they sent a new order out and we received it.

My son loves the clothes from here, and they are pretty good quality. However, you must not be in any hurry to get them when you order. They typically take 3-4 weeks from order to arrival; they want 10 business days of processing time and with several orders I have placed they take every bit of that time. Then shipping is usually 7 business days, so you'll get your items within about a month. If you want anything faster, you're better off ordering from DSGs or Amazon and you can get it within a few days.

The response is not consistent with my experience, regardless of the stated policy. I had orders that were cancelled after they didn't ship for two weeks, and other orders that I received weeks after they were placed. Perhaps it was due to the holiday rush, but this is my documented experienceand I have emails from customer service apologizing for it. No need to respond again.

Kathy was just so amazing & super EFFICIENT! Give that girl a raise(and I am not kidding!!)

Our representative couldn’t have been more kind and understanding and quick to solve our issue. Will certainly be buying more stuff based on the experience we had today!

Great customer service quick follow up

I’ve had to contact their customer service numerous times due to lost packages, returns or refunds and it has always been so easy. They respond quickly and help sort out issues with ease. Love this brand and my son loves the quality of their clothing!

Had an issue with an exchange and emailed them. Received a response quickly and problem was resolved. Great company!

When I ordered a shirt for my grandson on Black Friday, the order went through. However a week later I was told it was no longer in stock. I received a refund and a discount coupon for my next order. The week after Christmas I the shirt was available but because I was ordering just the 1 item I would have to pay shipping. I contacted customer service and received an immediate response. Once I ordered the shirt the refunded the shipping. Great customer service!

My son got the holiday gift box and in the box was a cord necklace, he got to wear it 3 days before it came apart. I emailed with wanting to know what I needed to do to get a replacement of the necklace. No questions asked they sent out another gift box right away. We love their products and their customer service.

I'm unsure how to adequately thank the company for the beyond superb customer service that we were provided. My son picked out a ton of clothes that were going to be his new school clothes haul. We ordered in what we thought was plenty of time and were upset to find out it was all delayed significantly due to the number of orders received for the drop. This in turn led to us having to go back to school clothes shopping elsewhere right before school began. Not only did we get refunded fully for the very large order that we placed, but we received every single item we placed in the original order minus ONE thing. Just ONE. My mind is absolutely blown. When it was indicated that we would receive any items that became available in stock, I will admit, I rolled my eyes and said sure.. That's their scapegoat and we will not receive anything, but I was quite wrong. We obtained different items at different times (after school had started which is absolutely fine at this point), the last being one of the free cups that ended up being a Simple Modern cup (which wow, blown away at the quality of the cup for it being a free one) and again.. I am just amazed. Thank you SO much for having the best customer service, for great quality products, and for making good out of an unfortunate situation!

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I accidentally ordered adult medium instead of youth medium on a couple of items. When I tried to exchange them, I couldn’t select the youth sizes, so I contacted customer service. They were quick to respond and extremely helpful—walking me through the correct sizing, sending a return label, and getting the exchanged items sent out right away. The timing was great and the whole process was smooth. My kid loves the clothes, they fit true to size, and he can’t wait for the exchanged items to arrive.
Overall, a great experience!

purchased a sweater from d I c k s Sporting Goods, and the seam completely came undone. My son does not regularly wear this sweater, and we followed all care instructions on the tag. Since it has been less than a year, I contacted the manufacturer, but they are unwilling to replace it. For the price, the quality is unacceptable. These sweaters are overpriced and poorly made. I will not be purchasing any more gear from this brand.

Guess I should have checked reviews and BBB first, both which are full of disillusioned customers. Ordered shorts as a gift 1) took 2 weeks to ship and another 2 to be delivered 2) received shirt (much cheaper) instead and didn’t know until gift was opened 2 more weeks later on Xmas 3) emailed to customer service with order number and response was to take picture of original item ordered and what was received(guessing AI response). Since this was gift and kid already wearing shirt (1000 mile away)not going to do that and shouldn’t need to since they have all of the appropriate order info. Short version; comes across as Mickey Mouse operation and will never do business with them again.

Brenan was very helpful and kind. Crazy time with orders and was understanding and very patient.