Blackacre Reviews 162

Sam made the process of designing a bespoke engagement ring straight forward and enjoyable.

With limited knowledge and understanding, he took me through a really collaborative and detailed design process giving me real confidence in the end result.

I couldn't recommend Blackacre highly enough.

Blackacre were professional, enthusiastic and helpful and our wedding rings are amazing! Even better than we had imagined. I would definitely use Blackacre again.

We cannot recommend Sam and the team at Blackacre more. They made such a daunting process of creating the perfect engagement ring so effortless, even when dealing with very quick turn-around! From the first appointment, through the design process and fine-tuning the details, Sam was so attentive throughout and kept me in the loop every step of the way. I knew I wanted something very unique and Sam helped bring those requirements to life! Such a fantastic service, even the resizing process took only 48 hours which kept my fiancée very happy. The ring is absolutely stunning and the craftsmanship is of the highest quality.

Thank you Blackacre team, a truly unique experience we couldn’t recommend more.

Hamish and Georgie

Hard to know where to begin, it was the most enjoyable experience ‘working’ with Sam & his team creating the perfect engagement ring for my now fiancée. From the first meeting over a glass of wine to seeing the Blackacre Designers in action to the finished product, the experience is everything you’d want when making some big decisions. Sam and the team have an incredible way of making you feel very at ease, helped by their extensive knowledge of all things Jewellery. The ring they created is the most beautiful ring, the attention to detail is a work of art, everyone has been blown away by its beauty it’s made me very popular with my in-laws to be. My fiancée can still be found gazing happily at it weeks later!

I would highly recommend Blackacre to anyone, their experience, knowledge and service is exemplary! It turned what is quite a daunting and exciting step to a highly enjoyable and informative experience. I learnt so much along the way and am incredibly happy with the end product, fortunately my fiancé is too - thank you very much!

Blackacre have been genuinely fantastic!

Sam and the Blackacre team were really knowledgeable, friendly and attentive. They made what could have been a very stressful process really enjoyable, even going above and beyond to sort everything after a couple of mistakes on my side.

I chose Blackacre because my fiancé wanted a sapphire in her engagement ring, i.e. more specialist than only diamonds, so I needed someone who really knew their stuff. After trying out a few different private jewellers, I was most impressed with Blackacre. Sam explained all the different aspects to me and guided me through all the jewellery jargon, to get a final design that I was totally happy with. I was confident I could trust Sam and his team.

The turnaround speed was surprisingly quick, and I have to say the final product blew me and my fiancé away. The quality of the sapphire and accompanying diamonds are excellent, having been hand selected to complement each other by the team.

Thank you very much Blackacre. You will definitely be my go to for my wedding bands and any future jewellery.

One very happy customer!

From start to finish the service was excellent. They took me through all the options at the beginning and explained the process without ever being too pushy. Once the design was decided the process was very smooth. I got updates along the way. The craftsmanship on the finished ring is incredible. So happy!

Definitely would recommend!

I had the most fantastic experience with Blackacre!

Right from the start the whole team went out of their way to ensure that I got the perfect final product. I was kept constantly in the loop with all developments, had stones set aside for me to view that the team thought suited my brief and I even got to see some of the creative process behind the scenes! This level of service and involvement was so calming and helpful when making such an important purchase. It also made the whole process a wonderful and unique experience, which would not be possible to recreate in many places.

One other rare quality that the Blackacre team have in abundance is honesty. Throughout the whole process they always gave me the best advice that would result in the perfect end result. Never once did they base any advice on anything other than a desire to create the most memorable ring for me and for this I am very grateful.

I cannot recommend Blackacre highly enough. A top quality company with some exceptionally talented and wonderful people.

Excellent service throughout to the process. They managed to turn around the ring in a relatively short space of time and the results were spectacular.

Despite the entire process being transacted in COVID lock down I had complete confidence in the final product and the team at Blackacre.

Would definitely recommend using them.

Thank you Sam and Team Blackacre!

Highly recommended.

A fantastic bespoke service. Would highly recommend.

I had a fantastic experience with Blackacre. Not only was I incredibly pleased with how the ring turned out, but the service throughout the buying process was second to none which is very reassuring when making such a big drcision. We managed to design a really unique ring, and my fiancé and I couldn't be happier with the outcome. I would thoroughly recommend to anyone else.

The ring came out absolutely amazing, and achieved the desired result! It is much admired by everyone who sees it, not just because of the beautiful design but also because of the unusual centre stone.

Sam was very professional throughout the process, and I would definitely recommend him to others.

Having worked closely with the team at Blackacre on a number of projects over the last few years I know the company better than most. I can testify that everything about the team at Blackacre is highly professional. The true mark of quality products and service is how things are dealt with when nobody else is watching and having been behind the scenes of the business there was nowhere else I considered buying my engagement ring from.

Sam guided me through every step of the journey, from mood-boarding initial concepts to more technical advice, no stone was left unturned. The personal nature of the purchase made the experience all the more rewarding and what can be a very daunting purchase was made immensely enjoyable. My now fiance is over the moon with the final ring and we can't thank Sam and the team enough for all the hard work.

Blackacre are truly brilliant. We had a bespoke ring design which was highly technical and they turned it around incredibly quickly to meet our deadline having been let down by another jeweller. The customer service was excellent from start to finish and we felt fully informed of everything from our first email contact with Sam, to being shown around the design workshops and updates on progress. My engagement ring really is a work of art and we cannot thank Blackacre enough. We'll be loyal customers for many years to come!

The quality of the ring was matched by the quality of the service. Everything was made to exactly how I described with faultless professionalism, leading to a very happy fiancé! Would highly recommend.

From the moment the team responded to my first email I knew that they would be perfect. Communication was prompt, detailed and highly specific to me.

From what I have seen it was apparent that the quality of the Blackacre jewellery and service was slightly out of place in Hatton Garden and would be more at home in the heart of Mayfair! Thankfully there is no glossy retail shop and therefore the jewellery is a fraction of the price it should otherwise be.

Flawless service and would love to do it all over again! Although hope I never have to as I purchased an engagement ring! I'm sure my now fiancé will find something else to get and I look forward to it. Thank you so much.

Superb experience with Blackacre. Loved the fact that I got to see where my ring was made. After guiding me through a curated selection of sapphires I was able to select the perfect stone for my ring. The team were excellent in educating me on every detail and you can tell that Sam the CEO (who I dealt with) has a professional background as the client service was impeccable. Everything was on time, communication was excellent, easy 5 stars and have already started telling my friends to go to see Sam & Blackacre.

The best of both worlds. An authentic and real experience with quality of product and client service you would expect of a global luxury brand. I bought a sapphire ring here and if I could buy shares in Blackacre I would. Thank you for such a wonderful experience.

Excellent experience from Sam and the team. Really valued the time taken to offer advice every step of the way. The product was exactly what I asked for and the craftsmanship was superb. Could not recommend enough.