This company is in China. I wish I had checked Trustpilot before ordering, didn't even think about it because of the brand name (doh!). Anyway, the cheapest piece of rubbish for £29.99. (Swimming hat... Toon meer
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Lees wat reviewers zeggen
SEVERE WARNING - NO MATTER WHAT, STAY AWAY FROM BLACKNORWAY. Cant believe I have fallen for this scam. Like the other reviews, I should have read them before I bought a door bell from them. Upon o... Toon meer
Don’t bother! Advertising for poles that drill into the wall. String and sturdy not like the ones that attach by a spring mechanism! Paid £250 for four of these solid sturdy bars! What for an age for... Toon meer
Ordered a set of ‘bespoke’ iron covers costing £79.99 and when they finally arrived wrapped in a clear plastic bag with no literature at all including no receipt I realised I’d been mugged off.They ar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
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Contactgegevens
Marokko
- blacknorway.com
1,2
Zeer slecht
250 reviews
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Shabby Chinese product
Ordered what looked like a reasonable quality business folio for a male friend. Had put UK products into search engine but this was clearly made in China which I would usually avoid like the plague due to all the issues sending it back etc. the folio didn’t resemble the ad at all and was damaged by being stuffed into a tiny envelope. It took an age to get here and I could see if it was coming from China from the tracking number that I was given. I complained to their customer services and they said it will be on its way and I also told them that I’ve seen bad reviews and people saying that their company was a scam company. I advise that I would leave terrible reviews if they did not actually deliver my product and deliver it on time as promised. I was not pleased with the item when it arrived and I told them so by email and they offered me 30% refund which I took due to the sending back being much more expensive than just accepting the refund. Just look at the products they advertise very carefully and I wouldn’t advise anyone to buy anything from them in the future.
20 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Avoid poor Chinese products
I wish I had read the reviews before my purchase of a ”high end pull out faucet in brushed nickel” it was made plastic, badly packaged and as other reviews have mentioned it comes from china. The only time you are aware of this is when you get the shipping order, which takes forever to update. I unpackaged it and packed it right back up £80 for a plastic tap no thank you. Avoid buying anything from this scam company, luckily I paid via PayPal so I’m covered and can get my money back. Absolutely awful product
24 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
DO NOT ORDER FROM THIS SITE
DO NOT ORDER FROM THIS SITE. TOTAL SCAM. I order an 8 piece professional knife set. 2 sets of 3 arrived today that don't even match, are not what I ordered and are terrible quality. Let's see if I get a refund.
23 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Not as advertised. A total scam
A total scam. Items received are not what is advertised. Bad quality, for expensive prices. Website shows address based in London but ships from China. Sent in plastic bag and item is damaged. I only wish I had read reviews before ordering from this place. I have very low hopes of retuning the product where I am not out of pocket even more than I already am. Avoid at all costs
21 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Don’t buy from them.
The name suggests that you’re buying from a Scandinavian company, the product I bought is coming from China, There was no mention of lead time or country of dispatch so yet again the expectation is that it would be no longer than a week. It’s been on order since the 7th Dec so I was expecting it to be here in time for Christmas.
On the 21st Dec it’s still in an airport in China. Do not buy from this company.
21 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Chinese low quality products SCAM
Chinese low quality products. Company refuses refunds. Do not buy from them.
Black Norway insist you must return any items to china to get a refund. You have to return items at your own expense.
When you argue with them they offer you a 20% refund to keep the item and go away.
DO NOT BUY FROM THIS COMPANY.
19 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
updated answer:
Hi dear Alex
we are very sorry for your unsatisfaction with us
we are clearly saying we ship from china in our shipping policy page: https://blacknorway.com/pages/shipping-policy
please contact me at admin@blacknorwat.com and i will try to do my best
Ben, kind regards
--------------------------------
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
This is a SCAM
This is a SCAM. Ordered heated ski gloves that were poor quality only to be offered 20% and then 30% refund if I kept them or return them to CHINA. This is very misleading as they say free returns!!! DO NOT USE THIS WEBSITE.
12 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
I ordered a black 21 zone heated puffer…
I ordered a black 21 zone heated puffer jacket for my wife. It took 16 days to arrive , but it is run up to Xmas. It is a fantastic product, and does what the advertisement says, my wife is so warm in this jacket. I am by about to order another one. Thanks Black Norway.
6 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
thank you very much for your feedback
Overseas scammers
Biggest scam company!!! Ordered boots, wrong pair wrong size arrived. They tell me it’s what I ordered I sent photos of my order and the boots I received. I requested as I am entitled to return details of the address to return ( it’s not the London one on their contact details), and was offered a 20% refund. Absolute sham company. Use at your peril.
30 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Very bad products & service
I ordered what I thought would be a great coffee scale using chargeable battery. It arrived almost a month after ordering only for the instructions not to be clear and partly in Chinese. The scales will not work as described. I complained and was initially offered a replacement which never arrived and after losing all patience with the product, have now been advised I should return at my own cost to China or keep for a 30% refund. They shouldn't be allowed to promote their products to consumers in the UK. I will explore what rights I have but fear from other reviews, none! Please save your money and do not buy from this website.
12 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Absolute scam website
Absolute scam website. I did not check for reviews before buying.
Bought some knives. The ones that arrived were completely different and cheap. They offered me a 20% refund!! Claiming back through my bank.
8 december 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
DO NOT USE
DO NOT USE
ITEM RECEIVED WAS A JOKE
OFFERED 20% then 30%
TOLD ME IT HAD TO BE RETURNED TO CHINA WHEN I REFUSED GAVE ME A UK ADDREss
29 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
DO NOT USE THIS COMPANY!!!!!
DO NOT USE THIS COMPANY!!!!!
I ordered a music boxing machine thinking this was a UK company. It's NOT!! Item was shipped from CHINA. When it eventually arrived it was wrapped in bubble wrap with no box, no charger and looks like a used item. One of the pads isn't working. I emailed and they offered a 100% refund or replacement. I wanted the refund. Then I was offered 30% or return item to CHINA for full refund. It costs more to return!!!! The item is faulty and not fit for purpose. I have raised a dispute with my bank for the refund. DO NOT ORDER FROM HERE!!!!!
25 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Scam company
Scam company. Heated gloves were not as described and did not work. Offered 20% then 30% discount before being told had to pay for tracked courier to China to get full refund. Fortunately I'd paid with visa so got money back through them
26 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
DO NOT PURCHASE ANYTHING
DO NOT PURCHASE ANYTHING
Absolute SCAM company who send you awful items. Wont even give you a refund when requested and try to haggle to down with a partial refund.
Absolutely awful company.
2 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
DO NOT USE!!!!!
DO NOT USE!!!!!
I wish I had looked on here before my purchase!
Ordered a heated jacket for £79.00 for my birthday, it took over 2 weeks to arrive. When it arrived, the packaging looked like it was shipped from a secondhand selling site from a seller that wasn’t to careful with packaging it. Did not look like it was from a reputable company’s packaging at all.
The jacket itself was poorly made with thread hanging from different part of the jacket.
As this was a jacket that requires a battery to operate I was skeptical of the safety and therefore decided to return.
I contacted the company and requested return. (I was within their returns policy)
Initially speedy replies mostly around 1am from ‘Jeannie’ who offered me a replacement and no need to return the jacket! I said I was not happy with this and would like a refund. I was then offered 30% discount and to keep the jacket, again I said I would rather a refund.
She then accepted and forward me the returns address to china! This would have cost me around £30!!! I contacted and Jeannie replied providing me the UK address.
I have since returned the jacket, have proof of delivery and I have not received a refund.
I am now having to water my time to look into getting my money back somehow and begin to report the company.
I have learnt a valuable lesson here!
14 oktober 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Avoid scam company
Would rate zero stars if I could. Website presents as European based, it is Chinese. No indication of delivery time so I tried to cancel 2 hours after ordering. Was told item had already been dispatched so refund not possible until item delivered. 2.5 weeks later no update on tracking number since 8th November. Item hasn’t arrived. Customer service refuse to confirm I can return item to address in UK. I have informed Mastercard as believe I have lost £119.
19 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Do Not Buy
Do not buy anything from this site. Misleading as you’d think they were European also as the price tag is hefty too you don’t doubt the site until no delivery. When you do eventually get your product it’s naff and poor quality.
9 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
Just received my Rapid Cyclist Shoes…
Just received my Rapid Cyclist Shoes order. They feel really flimsy and poor quality. First time I put them on the laces toggle snapped off and resulted in a welt on my finger that’s still visible two days on. Would have rated this one star, but they survived one bike ride, so jury out,but it’s not looking hopeful. Won’t be going back to BlackNorway.
5 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
They aren’t worth a one star!
They aren’t worth a one star!! DO NOT BUY! They won’t refund my money for a faulty good, want me to send it back at my own cost to then be offered a 30% refund though the website says Full! They make stuff up as they go along! Please save your money and do not buy from this online store! It’s also in CHINA so not uk based.
4 november 2024
Review zonder uitnodiging
Antwoord van BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Best regards,
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