Blakesleys Ltd  Reviews 

The lead time was a little long (usual supply issues we’ve all become accustomed to) but it was most definitely worth the wait! Ian kept me updated along the way and we’re very happy with the service and of course with our new pergola. It’s absolutely transformed our patio! We could not be happier! I think a few people on my development will be contacting Blakesleys very soon…

Product excellent, communications and delivery very good.

My customer experience was absolutely impeccable! Easy to order the product, but most impressive for me was the communications with Blakesleys. It was practically like instant messaging. Any question I asked had a near-immediate response, so no being ignored or left in the dark. Everything promised was delivered too. A very high customer care standard indeed and one others should learn from. Extremely satisfied and happy to recommend them to anyone!

From asking for advice about the Niva Cambridge firepit set, ordering it and delivery was extremely easy. Set is exactly what we needed and very happy.......roll on sunshine 🌞. Thanks Ian and team.

Excellent quality product and excellent customer service throughout highly recommended

Blakesleys were excellent and have left a review on their website to this effect. The pergola itself is top quality and goes together well. This takes a few hours as indicated on product description, ie 2 men 3hrs. It took 1man and 1 women 5hrs including lunch and football watching breaks.
( yes, we put together that day) the courier company experience was a bit bizarre however.
I recieved 3 identical emails at same time from a number wanting to deliver office furniture on a certain day and asking me to click yes or no on a link. Out of curiosity I checked the number which came from China.. so obviously I deleted emails as it is quite common to get fishing emails from supposed delivery companies. The next evening, same thing so I blocked the number. The next evening I recieved a phone call from a lady wanting to deliver my pergola the next day. Managed to organise this despite the short notice. The courier men were lovely and put just inside my back gate. (Four 4m boxes all of which were very heavy, 40 to 60 kg each. Although the boxes were printed titan pergola, the shipping labels all stated office furniture. The penny dropped about the previous emails. So in summary, no tracking number ever recieved, not much notice given to organise receipt of item if everyone works in your household. And, a very dubious way of contacting you (emails) which no one would click on in this day and age. But having said all that, the delivery men very nice. Would highly recommend blakesleys, and the product. Would however suggest however, some warning about the type of contact you receive from the courier company.

Good service, table exactly as expected, will use again and recommend.

Excellent service. Really pleased with the Garden furniture purchased. Speedy delivery. Would highly recommend

Item was showing in stock on the website and so I ordered and paid. In reality there was no stock but it was on order for delivery from the manufacturer. Ian was very quick to respond and apologised and responded immediately to my emails. He explained the expected arrival to them, which was achieved and the Pergola was delivered within a week of arrival at Blakesleys. It would be a 5 star review apart from the initial frustration over stock availability.

A great size table which fits perfectly with our garden corner sofa. The dark grey matches our furniture and looks to be very well made. Haven’t used it yet but it seems strong and the lift action is easy to do. Looking forward to summer to make good use of it. Very good communication and quick delivery from the company.

What a great company to deal with.

The website suggested 7 days for delivery of a new rattan set. I rang, got advised it would likely be 3 days which would have been perfect as it would be delivered before a bank holiday. They did not disappoint. There it was, on my door step 3 days later.

They were also the cheapest I could find on the internet.

Definitely consider them again in the future.

Ordered the nova Cambridge set with fire pit and protective covers. At this time of year was not expecting it to be delivered so quickly. Came in a week even with ordering around the Easter bank holiday weekend. Covers were delayed but an email was responded to practically instantly, and out of hours, so Ian clearly takes his customer service seriously. Very happy with the service, and with the set I bought which looks lovely and was also cheaper than elsewhere. Covers arrived a few days later. Would highly recommend this company.

Excellent service, kept informed of delivery detail's and delivered without fuss and during time slot. Very good price and the furniture is comfortable and looks the business.

So impressed with this company and Ian's communication. Was desperate for some garden furniture and thought it would take months to come, it came within days! Ian kept us updated and gave me the tracking details so I could follow it, it was delivered in our drive on a pallett so we didn't even need to be in. 5* service and such good quality furniture

Fabulous service will definitely recommend .

Very quick service and great customer communications. The product is absolutely excellent and of great quality!

Wow! A fantastic service and quick replies. Delivery driver helpful. Nova Cambridge Firepit set did not disappoint. I’ve enjoyed the sun today!!! Thanks again.

Lots of contact about organising delivery at a date that suited us due to having our garden landscaped. Always prompt responses and worked with us to get it delivered at the right date. Thankyou