Blakesleys Ltd  Reviews 

Really impressed with my purchase and the courier. A very good experience. Wouldn’t hesitate to buy from them again.

Great service, kept me well informed

Good price, delivery efficient. Really happy with our pergola

Excellent quality - really sturdy

Prompt despatch of the pergola screen. Excellent delivery service. Item exactly what we wanted.

Packaging of the product was the best I have ever experienced. Every part was so well protected it took me a while to unpack, but that is not a criticism, it is an acknowledgment of the first class quality of the Nova pergola. I was very impressed.
A very satisfied customer.

Solid product. Looks good.

Unbelievably good service - originally ordered the Pergola from another provider whose service was absolutely shocking. I then contacted Blakesleys and from day 1 the service and support I received, even down to the third party delivery company they used, was first rate. Wish I had used them from the start and cannot recommend highly enough.

I had a fantastic experience buying a pergola from Blakesleys! They were incredibly knowledgeable about the product and provided quick assistance with any questions or concerns. Highly recommended!

Nova pergola fine.
Bought from Blakesley- a mistake.
Unacceptable high delivery charge.
On a £2000+ item. Should be zero.
Ridiculous .
£180 garden soil delivered free, yesterday, by
comparison.

We ordered the Titan Nova Pergola with an extra screen and absolutely love it. Think it’s even nicer in really life that the pics and at some point we will add the extra screens. Customer Service was great and delivered within the timeframes given, Ian even called me to check my post code as I’d make a mistake on the order. Would highly recommended and we will use this company again :)

I have been told that I have been refunded. Yet my bank account remains unrefunded. To be fair at this point I felt I'd been scammed. . And weeks I've been chasing this order.

Ordered a Nova pergola and privacy screens. Slight wait for shipping as product initially out of stock but this was communicated by Blakesleys, so not a big deal
Great price and product arrived promptly when back in stock.
Very placed with quality of Nova pergola and very pleased with price and service from Blakesleys
Would definitely recommend

Very pleased overall with experience & would recommend & buy from again.

They had a very competitive price on a set we had seen elsewhere, so decided to order here instead. Free delivery didn't kick in at the checkout even though we had spent over the threshold. I sent an email after 9pm on a Friday & got a reply 15 minutes later saying issue resolved. Amazing.

Delivered about 10 days later & pleased with the product.

Only area for improvement would be to have an email to confirm dispatch/ETA. Even though I had a rough idea it would have been arriving, an email from Blakesleys saying expect communication from the courier on X date & delivery on Y date would have improved things, just to know things were moving along.

Great prices, quality garden furniture.

We had a problem with the delivery company.
When we contacted BLAKESLEYS they contacted the delivery company and the item was delivered the next day.
Fabulous service from BLAKESLEYS

Good Communication & Product
Quick reply from Ian regarding product availability and stock.
Product delivered quickly

This was honestly just a really easy transaction. Purchased online, delivered on time and great communication throughout. We installed the product ourselves (really easy to do) and it’s amazing!